Fleet Services Support Services Aide - Public Works

The Public Works Department offers internal support for other city departments as well as external services to residents of Phoenix. Our department culture is centered around delivering customer satisfaction while continually striving for operational efficiency. The Public Works Department is also dedicated to creating a more sustainable Phoenix. We achieve this by providing waste diversion education and reliable diversion programs, while also collaborating with organizations and businesses to develop a robust, sustainability-focused economy.

The Fleet Services Division is seeking a Support Services Aide to perform relatively complex clerical, accounting, dispatching, and inventory work while providing sound customer service.

Duties include:

• Creating and maintaining computerized databases.
• Preparing periodic summary reports.
• Updating multiple spreadsheets and records.
• Processing invoices.
• Tracking work orders and requests for service.
• Compiling statistics for management reports.
• Scheduling equipment use.
• Providing general clerical support.

The position will provide administrative support functions, which include answering phone calls from internal and external customers, receiving, writing, and processing e-mails,
inputting information into a database, tracking staff time and work completion, processing monthly invoices for services delivered, working in Microsoft Word and Excel,
and other administrative tasks that are required for the daily operation of the section.

Ability to:

• Maintain flexibility to prioritize a heavy workload.
• Work independently and in a team.
• Learn on the job, observing a unique computer program.
• Work cooperatively with other City employees and the public.
• Utilize effective oral and written communication.

Pay Range: $18.60 to $35.08 per hour.

Hiring Range: $18.60 to $31.82 per hour.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

A comprehensive benefits package is offered which includes:

• for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 003 Benefits

• Two years of responsible clerical work experience which provides the ability to maintain a variety of financial and related records, perform basic mathematical computations, operate base radios or telephone equipment, order and dispense supplies and materials, and deal with the public.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
For information regarding pre-screening and driving positions,
• .
• The City job description can be found here.

The minimum qualifications listed above, plus:

Experience with:

• SAP/SRM or other similar applications related to ordering supplies, processing invoices, and creating goods receipts.
• Microsoft Excel, Word, Publisher, and Outlook.
• Working with vendors (establishing, coordinating, and maintaining working relationships).
• Working independently with minimal supervision.
• Prioritization and management of assigned tasks.
• Customer service and working in a team environment.
• Working with a fleet management software such as Assetworks, Faster, Geotab, Reynolds, or similar applications.
• Maintaining records and tracking status for vehicle usage, maintenance, and repair.
• Utilizing Crystal Reports to generate reports on fleet utilization, maintenance costs and vehicle usage.

Recruitment closes April 25, 2025. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

• Job interviews may be held by video or audio conference.
If you are in need of computer resources,
• for free options.
Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance.
• for more information.
• Explore other Employment Opportunities with the City of Phoenix.
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• If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700.

Support Services Aide, JC:71320, ID# 57446, 04/23/25, USM, AJ, Benefits:003

Building the Phoenix of tomorrow.

#DoWorkThatMakesPhoenixWork

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.