Library Circulation Attendant I - Part Time - Phoenix Public Library Summer Heat Relief

ABOUT THIS POSITION

Are you passionate about customer service and looking to make a positive impact in your community this summer? Join our team as a Part-Time Library Circulation Attendant! We are seeking dedicated and friendly individuals to assist with clerical and customer service duties at the circulation desk. This is an excellent opportunity for those who enjoy working with the public and helping others access library services, all while contributing to the community's access to a cooling center during the summer months.

Key Responsibilities:

• Customer Interaction: Assist customers with checking materials in and out, including using self-checkout machines and providing support when needed.
• Data Entry & Record keeping: Accurately enter customer information and transaction details into our computer system.
• Library Card Issuance: Help customers obtain library cards, explain library policies, and verify identification.
• Cash Handling: Process payments for library charges and make deposits following established procedures.
• Assist with Materials: Inspect incoming materials for damage and help locate lost or misplaced items.
• General Desk Duties: Perform routine opening and closing tasks at the circulation desk and resolve circulation-related issues as they arise.

The heat relief program runs from May 1st through September 30th. Part-time opportunities are available at the Cholla, Harmon, and Yucca libraries. Work hours are 4:15 p.m. - 10:15 p.m., five days a week, including weekends and holidays.

This position plays an essential role in extending library hours and offering the community a valuable resource during the summer months. If you are looking for a fulfilling summer job and want to make a difference, we encourage you to apply!

IDEAL CANDIDATE

• Possesses strong customer service skills with a friendly, positive attitude, ensuring a welcoming experience for all patrons.
• Has basic computer skills and is proficient in using a keyboard, scanner, and circulation software to perform tasks efficiently.
• Understands the importance of maintaining confidentiality and is capable of handling sensitive customer information with discretion.
• Can follow detailed instructions and work independently after initial training, demonstrating initiative and accountability.
• Is a collaborative team player who values community engagement and is dedicated to providing excellent service to library patrons.
• Is a self-starter, eager to learn new tasks, and comfortable working with minimal supervision while maintaining high-quality standards.
• Is a dependable individual who demonstrates integrity, strong attention to detail, and a commitment to excellence in all aspects of their work.

SALARY

Pay Range: $16.88 - $23.74 per hour

Hiring Range: $16.88 - $19.54 per hour

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

BENEFITS

Part-time employees are eligible for earned paid sick time, city training, and free or discounted bus and light rail fares.

MINIMUM QUALIFICATIONS

• One year of library clerical experience.
• AND One year general clerical experience, including experience serving the public and demonstrated typing skills.
• OR One year experience at the level of Library Clerk I.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• The City job description can be found here.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• For information regarding pre-screening and driving positions, click here.

Working Conditions Require:

• Availability for the full duration of the summer position, May 1 through September 30, with no more than 5 business days requested for vacation.
• Working irregular hours, weekends, and holidays spanning approximately 22 weeks.
• Remaining in a sitting position for extended periods of time, from one continuous hour up to four total hours at a time per day, while performing a variety of tasks.
• Performing repetitive hand, arm, and body movements.

PREFERRED QUALIFICATIONS

The minimum qualifications listed above, plus:

• Experience with:
• Customer Service
• Cash handling.
• Working in a library.
• Windows-based PC/software, mobile devices, eBooks, and eMedia.
• Spanish proficiency is desired, though not required.

RECRUITMENT DATES

Recruitment closes March 10, 2025. All materials must be received by 11:59 p.m. on this date.

This recruitment and any interview process as a result of this recruitment may be used by multiple hiring managers and multiple departments throughout the City to fill any related current or future vacancies; other recruitments and appropriate eligible lists may also be considered.

NOTE: Due to an imminent need to fill this vacancy, interviews for this process will be held on Sunday, March 16, 2025. Candidates selected for an interview will receive an invitation to sign up for an interview time.

HOW TO APPLY

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

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• If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700.

REFERENCE

Library Circulation Attnd I, JC:01550, ID# 57179, 2/26/2025, 1 mos, AJ, Benefits: PT

Building the Phoenix of tomorrow.

#DoWorkThatMakesPhoenixWork

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.