What are the responsibilities and job description for the Public Information Specialist - Aviation Department position at City of Phoenix?
About This Position
Over 50 million passengers traveled through Phoenix Sky Harbor International Airport in 2024, one of the busiest airports in the country in the nation's 5th largest city. Sky Harbor is the largest of three airports in the Phoenix Airport System (Phoenix Sky Harbor, Deer Valley, and Goodyear airports) which is operated by the City of Phoenix Aviation Department and has an economic impact over $44 billion annually.
The Aviation Department has a vacancy for a Public Information Specialist. The primary responsibilities of this position include:
IDEAL CANDIDATE
Pay Range: $64,604 to $95,451 annually.
Hiring Range: $64,604 to $86,590 annually.
Pay Range Explanation
A comprehensive benefits package is offered which includes:
Minimum Qualifications
The minimum qualifications listed above, plus:
Recruitment closes April 23, 2025. All materials must be received by 11:59 p.m. on this date.
This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.
How To Apply
Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.
WE ARE HERE TO HELP
Public Information Specialist, JC:06420, ID# 57207, 04/08/2025, USM, GO, Benefits 007
Building the Phoenix of tomorrow.
#DoWorkThatMakesPhoenixWork
City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.
Over 50 million passengers traveled through Phoenix Sky Harbor International Airport in 2024, one of the busiest airports in the country in the nation's 5th largest city. Sky Harbor is the largest of three airports in the Phoenix Airport System (Phoenix Sky Harbor, Deer Valley, and Goodyear airports) which is operated by the City of Phoenix Aviation Department and has an economic impact over $44 billion annually.
The Aviation Department has a vacancy for a Public Information Specialist. The primary responsibilities of this position include:
- Respond to social media inquiries across all networks from 5 p.m. - 12 a.m.
- Respond to inquiries from members of the media from 5 p.m. - 12 a.m.
- Respond to emails through Zen Desk and the Sky Harbor general mailbox from the public from 5 p.m. - 12 a.m.
- Compile weekly social media data (comments, questions, complaints, and compliments) into a spreadsheet.
- Compile monthly social media data and Zen Desk reports for Deputy Aviation Director.
- Manage calendar of upcoming events for Aviation Department intranet and phoenix.gov.
- Assist public information team with web updates for skyharbor.com, deervalleyairport.com and goodyearairport.com.
- Assist with copywriting and copyediting articles, news releases, etc. as assigned.
- Recap significant social media trends, noteworthy mentions, etc. at end of shift as necessary.
- Assist with developing social media content and creating monthly social media calendars for Aviation Department channels.
IDEAL CANDIDATE
- Knowledge of various journalistic styles.
- Strong writing and proofreading skills include writing for social media and websites.
- Ability to successfully use Microsoft Office products, including Work, Excel, PowerPoint, and Outlook.
Pay Range: $64,604 to $95,451 annually.
Hiring Range: $64,604 to $86,590 annually.
Pay Range Explanation
- Pay range is the entire compensation range for the position classification.
- Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
A comprehensive benefits package is offered which includes:
- Traditional pension with employer and employee contributions, click here for more details: Pension Information
- 401(a) and 457 plans with employer contributions
- Choice of generous medical HMO, PPO, or HSA/HDHP plans
- Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
- Wellness incentive of up to $720 annually
- Dental, vision, and life insurance options
- Employer paid long-term disability
- Free Bus/light rail pass
- Tuition reimbursement program up to $6,500 per year
- Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
- Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
- Federal Student Loan Forgiveness offered through Savi
Minimum Qualifications
- Three years of experience in journalism, mass media communications, or public relations.
- Bachelor's degree in journalism, mass media communications, public relations, advertising, marketing or a related field.
- Other combinations of experience and education that meet the minimum requirements may be substituted.
- All finalists for positions are subject to a criminal background check applicable to the department or position.
- The following list is not all inclusive but are TSA general factors for disqualification of employment for working at Phoenix Sky Harbor International Airport. Other factors will be assessed that may also lead to disqualification. Qualified candidates should consider these factors when applying. Aviation Employment Disqualifiers .
- Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
- For information regarding pre-screening and driving positions, click here .
- The City job description can be found here .
The minimum qualifications listed above, plus:
- Experience with crisis communications.
- Experience working with or speaking to media.
- Experience capturing social media analytics.
- Experience expediting effective and accurate communications and disseminating the information appropriately.
- Experience with writing, producing, and editing videos (web videos, training videos, PSAs, and promotional videos).
- Experience in creating content for multiple platforms including, Meta (Facebook), Twitter, Instagram, magazines, newsletters etc.
Recruitment closes April 23, 2025. All materials must be received by 11:59 p.m. on this date.
This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.
How To Apply
Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.
WE ARE HERE TO HELP
- Job interviews may be held by video or audio conference.
- If you are in need of computer resources, click here for free options.
- Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.
- Explore other Employment Opportunities with the City of Phoenix .
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- If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700 .
Public Information Specialist, JC:06420, ID# 57207, 04/08/2025, USM, GO, Benefits 007
Building the Phoenix of tomorrow.
#DoWorkThatMakesPhoenixWork
City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.
Salary : $64,604 - $95,451
