What are the responsibilities and job description for the Police Open Records Tech, Senior position at City of Plano?
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Police Open Records Tech, Senior
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Job ID
225132
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Police Protection
Full/Part Time
Full-Time
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Regular
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SERVE
At the City of Plano, our values make us who we are and guide us as we SERVE our city. As members of Team Plano, our organizational Values (what is most important to us) make up the acronym, SERVE (Stewardship Engaged Respectful Visionary Excellence).
Job Details
WORK SCHEDULE: Monday through Friday / 8:00 a.m. - 5:00 p.m.
ANNUAL SALARY RANGE: $40,581.00 - $49,713.00
The City of Plano Police Department is seeking a Senior Police Open Records Technician to process and manage results for law enforcement records in compliance with the Texas Open Records Act. The ideal candidate will have a strong organizational and time management skills, the ability to handle high-volume workloads, and experience working and sensitive confidential information, including crime scene material. This role requires collaboration with various police units and city departments to ensure timely and accurate responses to requests for information. Preferred qualifications include three (3) years of experience in open records processing or handling confidential data, along with excellent oral and written communication skills, reasoning, and judgement abilities.
Join our team and play a vital role in maintaining transparence while ensuring the integrity of sensitive law enforcement records.
Benefits Include
Distinguishing Characteristics: This is the advanced journey-level classification in the Open Records Technician series. The incumbent plans detailed methods to attain desired objectives working within established policy. Methods require use of initiatives and resourcefulness in developing processes and procedures. Requires specialized expertise and the ability to handle emotionally challenging tasks with professionalism and discretion. Works under indirect supervision, conferring with supervisor on unusual matters.
Examples Of ESSENTIAL JOB FUNCTIONS
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Minimum Qualifications
Knowledge of the Texas Public Information Act; HIPAA, and other applicable government codes; business administration and advanced secretarial practices and procedures. Must also have knowledge of computers and related equipment, hardware and software applicable to area of assignment; customer service practices and procedures; City management policies and procedures; research and report development of routine administrative issues including legal, financial and survey data.
Skill in: Effective oral and written communication; reasoning and judgement skills. Independent prioritizing, and tracking. Strong attention to detail, managing multiple projects, assignments, and duties to comply with statutory and court ordered deadlines. Entering, retrieving, copying, organizing, tracking, and storing department records; files; and reports. Preparing, editing, and developing responses to politically sensitive or confidential correspondence. Working well under pressure with multiple deadlines. Work efficiently in intense and stressful situations, and resolving customer complaints and concerns.
Education: High school diploma or GED equivalent. Associate’s degree preferred.
Experience: Three (3) years advanced public information (open records) experience; one (1) year of which is in an administrative, customer service or secretarial role; or equivalent combination of education and experience. Preference given to individuals with experience processing Texas Public Information and/or paralegal certification. Any equivalent work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above-specified education and experience requirements.
Licenses and Certifications: Texas Class C driver’s license (must obtain within 30 days of hire per state law).
Conditions of Employment: Must pass a drug test, driver license check, criminal history background check, periodic CJIS background check and social security number verification check.
Physical Demands and Working Conditions: This is primarily an office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment ; vision to read extensive printed materials and a computer screen; hearing and speech to communicate in person and over the telephone . Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds .
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required. The position also requires meeting the essential requirements of the Job Task Analysis, with or without reasonable accommodation.
Equal Employment Opportunity
Equal Opportunity Employer - EOE/M/F/V/D
Open positions are subject to close without notice.
Apply for Job
Previous Job
Job Title
Police Open Records Tech, Senior
Next Job
Apply for Job
Job ID
225132
Location
Police Protection
Full/Part Time
Full-Time
Regular/Temporary
Regular
Additional Information
Add to Favorite Jobs
Email this Job to a Friend
SERVE
At the City of Plano, our values make us who we are and guide us as we SERVE our city. As members of Team Plano, our organizational Values (what is most important to us) make up the acronym, SERVE (Stewardship Engaged Respectful Visionary Excellence).
Job Details
WORK SCHEDULE: Monday through Friday / 8:00 a.m. - 5:00 p.m.
ANNUAL SALARY RANGE: $40,581.00 - $49,713.00
The City of Plano Police Department is seeking a Senior Police Open Records Technician to process and manage results for law enforcement records in compliance with the Texas Open Records Act. The ideal candidate will have a strong organizational and time management skills, the ability to handle high-volume workloads, and experience working and sensitive confidential information, including crime scene material. This role requires collaboration with various police units and city departments to ensure timely and accurate responses to requests for information. Preferred qualifications include three (3) years of experience in open records processing or handling confidential data, along with excellent oral and written communication skills, reasoning, and judgement abilities.
Join our team and play a vital role in maintaining transparence while ensuring the integrity of sensitive law enforcement records.
Benefits Include
- Comprehensive medical, dental, vision plans.
- Membership in the Texas Municipal Retirement System (TMRS), in which the City matched contributions 2:1 upon retirement
- Up to three weeks of paid vacation per year
- Nine paid holidays
- Tuition Assistance
- Free Recreation Center membership
Distinguishing Characteristics: This is the advanced journey-level classification in the Open Records Technician series. The incumbent plans detailed methods to attain desired objectives working within established policy. Methods require use of initiatives and resourcefulness in developing processes and procedures. Requires specialized expertise and the ability to handle emotionally challenging tasks with professionalism and discretion. Works under indirect supervision, conferring with supervisor on unusual matters.
Examples Of ESSENTIAL JOB FUNCTIONS
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
- Provides response to requests for governmental records within the time period mandated by the Texas Public Information Act and other state statutes.
- Receives and reviews all open records requests and makes initial determination as to which requests require an opinion from the Office of the Attorney General.
- Prepares and submits briefs to the Office of the Attorney General in reference to law enforcement records and sworn personnel information .
- Redacts or reviews requested information consistent with exceptions in the Texas Public Information Act before releasing documents to the public.
- Calculates/assesses charges for open records in accordance with the Texas Public Information Act.
- Utilizes various public safety software programs to retrieve, review and edit audio and video records, including dash and body camera recordings, photos, 911 audio, radio traffic recordings, traffic camera recordings, etc., as well business and residential recordings.
- Ensures the proper processing of requests for confidential records (child abuse, sexual assaults, juvenile offenders, mental/medical information, etc.) in accordance with the Texas Open Government Statutes.
- Ensures the proper processing of law enforcement records based on their status in accordance with the Texas Open Government Statutes.
- Ensures the proper processing of requests for other law enforcement agencies and governmental agencies on the state and federal level in accordance with the Texas Open Government Statutes.
- Ability to navigate the records request tracking software.
- Composes, edits and types correspondence, memoranda, reports, and other documents using various word and data processing software requiring knowledge of rules of grammar and practices of document preparation.
- Provides assistance to citizens and other departments regarding open records matters.
- Performs various administrative tasks requiring tracking, interaction and coordination with departmental staff and other departments.
- Regular and consistent attendance for the assigned work schedule is essential.
- Reviews and processes sensitive law enforcement records, including crime scene photos, videos, and related documentation that may depict graphic or disturbing content involving heinous crimes.
- Notarizes official records and reports.
- May be required to work occasional overtime.
- Travels to attend meetings, conferences and training.
- Regular and consistent attendance for the assigned work hours is essential.
- Performs other related duties as assigned.
Minimum Qualifications
Knowledge of the Texas Public Information Act; HIPAA, and other applicable government codes; business administration and advanced secretarial practices and procedures. Must also have knowledge of computers and related equipment, hardware and software applicable to area of assignment; customer service practices and procedures; City management policies and procedures; research and report development of routine administrative issues including legal, financial and survey data.
Skill in: Effective oral and written communication; reasoning and judgement skills. Independent prioritizing, and tracking. Strong attention to detail, managing multiple projects, assignments, and duties to comply with statutory and court ordered deadlines. Entering, retrieving, copying, organizing, tracking, and storing department records; files; and reports. Preparing, editing, and developing responses to politically sensitive or confidential correspondence. Working well under pressure with multiple deadlines. Work efficiently in intense and stressful situations, and resolving customer complaints and concerns.
Education: High school diploma or GED equivalent. Associate’s degree preferred.
Experience: Three (3) years advanced public information (open records) experience; one (1) year of which is in an administrative, customer service or secretarial role; or equivalent combination of education and experience. Preference given to individuals with experience processing Texas Public Information and/or paralegal certification. Any equivalent work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above-specified education and experience requirements.
Licenses and Certifications: Texas Class C driver’s license (must obtain within 30 days of hire per state law).
Conditions of Employment: Must pass a drug test, driver license check, criminal history background check, periodic CJIS background check and social security number verification check.
Physical Demands and Working Conditions: This is primarily an office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment ; vision to read extensive printed materials and a computer screen; hearing and speech to communicate in person and over the telephone . Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds .
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required. The position also requires meeting the essential requirements of the Job Task Analysis, with or without reasonable accommodation.
Equal Employment Opportunity
Equal Opportunity Employer - EOE/M/F/V/D
Open positions are subject to close without notice.
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Salary : $40,581 - $49,713
