What are the responsibilities and job description for the Emergency Response Specialist position at City of Pleasant Hill?
Job Description
The Public Safety Coordinator plays a vital role in the City of Pleasant Hill's public safety department. This position involves working closely with other teams and agencies to ensure the safety and well-being of our community.
Responsibilities:
Qualifications:
The Public Safety Coordinator plays a vital role in the City of Pleasant Hill's public safety department. This position involves working closely with other teams and agencies to ensure the safety and well-being of our community.
Responsibilities:
- Answer incoming calls and respond to emergencies, prioritizing situations based on urgency and severity.
- Dispatch personnel and equipment to emergency scenes, using various communication tools and systems.
- Maintain accurate records of all communications, including call logs and incident reports.
- Provide information and assistance to the public, answering questions and resolving issues as needed.
Qualifications:
- High school diploma or GED required; some college or technical training preferred.
- 1-2 years of experience in a related field, such as emergency services, law enforcement, or customer service.
- Strong written and verbal communication skills, with the ability to remain calm and composed in high-pressure situations.
- Ability to work effectively in a team environment, with multiple priorities and deadlines.