What are the responsibilities and job description for the Systems Technician position at City of Pomona, CA?
Salary : $65,628.00 - $79,788.00 Annually
Location : Pomona, CA
Job Type : Full-Time
Job Number : 25-SYST / 1
Department : Information Technology
Opening Date : 01 / 29 / 2025
Closing Date : 2 / 12 / 2025 6 : 00 PM Pacific
VACANCY
Join the City of Pomona's Information Technology Department as a Systems Technician! This role is perfect for an ambitious IT professional eager to provide responsive Help Desk support and address desktop equipment issues, including hardware, software, and peripherals, while handling Tier 1 networking tasks. Be part of a collaborative team that values your skills and supports your growth. Apply today to help keep Pomona's systems running smoothly and efficiently!
This position will work within the police department, requiring the ability to work in a secure, fast-paced environment where discretion, professionalism, and attention to detail are essential. You will also be working in an environment where weapons and other sensitive law enforcement equipment are present.
Please note that this position requires successfully completing a comprehensive background investigation conducted by the Pomona Police Department.
Why Choose Pomona?
A Career with Financial Growth :
- Continued Growth : Look forward to another 4% raise on 10 / 1 / 2025.
- Long-Term Benefits : Benefit from a 5% salary bump on 10 / 1 / 2026
- This position is also eligible for an education incentive as follows :
4% for a Bachelor's Degree.
This position requires standby and call-back availability for work outside regular hours, including overtime, weekends, evenings, and holidays, to meet the City's operational needs. Standby pay is two (2) hours of regular pay on scheduled workdays and three (3) hours on non-scheduled days or holidays. Call-back pay provides one (1) additional hour of straight-time pay plus overtime per the applicable MOU for unscheduled returns to work.
Why You'll Love It Here :
To excel in this position, one must possess a set of core competencies. These competencies include, but are not limited to the following :
Decision Making : Choosing optimal courses of action in a timely manner
Customer Focus - Attending to the needs and expectations of customers
Professional & Technical Expertise : Applying technical subject matter to the job
Attention to Detail : Focusing on the details of work content, work steps, and final work products
Adaptability - Responding positively to change and modifying behavior as the situation requires
Self-Management : Showing personal organization, self-discipline, and dependability
MINIMUM QUALIFICATIONS TO APPLY
Minimum Qualifications :
Any combination equivalent to experience and training that would provide the required knowledge, skills, and abilities may qualify. A typical way to obtain the knowledge, skills, and abilities would be :
Education :
High school diploma or GED equivalency. A Bachelor of Science is preferred.
Experience :
Two years of increasingly responsible experience in Information Technology hardware and software support.
License or Certificate :
Possession of a valid driver's license.
ESSENTIAL DUTIES
Below are the main duties of the Systems Technician .
You can review the full job description by clicking on this
SELECTION PROCESS
Screening of qualifications and "most qualified" is based on the information provided on the official City Application. A resume may be attached to your application but will not substitute for the completion of your application. Applications that are not entirely completed may be rejected. Applications will be screened in relation to the criteria outlined in this job announcement. The current vacancy is assigned to the Police Department.
To complete your application for this position, you will be prompted to respond to supplemental questions. Incomplete responses, false statements, omission, or partial information may result in disqualification from the selection process. Your responses should be consistent with the information provided on your application. The information will be used as part of the application screening and selection process and is designed to help you present your qualifications for this position. This may include a selection step in which your application and supplemental questions are reviewed and scored by a panel of raters familiar with this position. In addition, the City may administer the following : a written exam, an assessment skills test, and / or an oral interview.
Essential duties require the following physical skills and work environment :
Ability to work in a standard office environment; ability to sit, stand, walk, kneel, crouch, stoop, squat, twist, and lift up to 30 lbs.
Background Investigations :
Please note that this position requires successfully completing a comprehensive background investigation conducted by the police department
Pursuant to California Government Code Section 3100, all public employees are required to serve as disaster service workers subject to such disaster service activities as may be assigned to them by their supervisors or by law.
City Mission Statement
The City of Pomona is dedicated to improving the quality of life for our diverse community.
The City of Pomona offers the following generous benefit package. Employees serve a 12-month probationary period. The Salary Scale Plan is composed of five steps. Merit step increases are based on meets standards performance, except step 4 and 5, which requires exceed standards performance.
WORK SCHEDULE : Most employees work a 4 / 10 work schedule.
In order to maintain service to the public, departmental effectiveness, productivity and / or efficiency, a Department Director may assign an employee a different work schedule that is in compliance with the requirements of FLSA with Human Resources and Association approval. RETIREMENT BENEFITS : Provided by the California Public Employee's Retirement System. Every regular employee becomes a member immediately upon employment. New employees who become a "new" member of CalPERS for the first time on or after January 1, 2013 will be enrolled in the CalPERS 2% @ 62, FAS 3 Plan. New members will be required to pay at least 50% of the normal cost (Govt. Code Section. 7522030(c)). However, a new employee who is a "classic" member of CalPERS or a current member of another California public retirement system will be enrolled in the CalPERS 2% @ 60, FAS 3 Plan. Currently, all new employees shall pay the CalPERS member's retirement contribution of 6.75%. City of Pomona employees do not contribute into Social Security. PAID HOLIDAYS : 13 paid holidays & 2 floating holidays are provided per year. VACATION LEAVE :
SICK LEAVE : 12 days per year (prorated if on any leave without pay). EXECUTIVE LEAVE : Provided to Group C (exempt) employees. Accrue 80 hours per year. GROUP INSURANCE PROGRAMS : These programs include medical, dental, vision, long-term disability, life and accidental death and dismemberment insurances.
Waiving coverage = $45 per month
EDUCATIONAL INCENTIVE PLANS are available for eligible employees to develop their knowledge and abilities.
2% for an associate's degree
DEFERRED COMPENSATION : A voluntary deferred compensation 457 plan is available. FLEXIBLE SPENDING ACCOUNTS : are available where employees use pre-tax salary to pay for regular child care, adult dependent care and / or medical expenses. CREDIT UNION membership is available to all City employees and provides access to low interest loans.
NOTE : The provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained herein may be modified or revoked without notice.
FIVE-YEAR VISION STATEMENT : Pomona will be recognized as a vibrant, safe, beautiful community that is a fun and exciting destination and the home of arts and artists, students, and scholars, business and industry. CORE VALUES : The City of Pomona values Cultural Diversity; Fiscal Responsibility; Focusing on the Future; Excellent Customer Service; Leadership; Quality of Life; and Clear and Open Communication.
Please indicate your highest level of education.
Do you possess a valid driver's license at time of application?
How many years of increasingly responsible experience do you have providing hardware and software support for Information Technology?
Please list your specific experience with imaging and deploying new devices (computers and mobile devices). if none, type N / A. (Do not refer or rely on a resume or other documentation as we will not review resumes to determine qualifications.)
Please list your specific experience with supporting PCs (diagnosing, repairing, providing telephone support, training, etc.). If none, type N / A. (Do not refer or rely on a resume or other documentation as we will not review resumes to determine qualifications.)
Are you comfortable working in a police department environment where weapons and other sensitive law enforcement equipment are present?
I understand this position requires standby and call-back availability for work outside regular hours, including overtime, weekends, evenings, and holidays, to meet the City's operational needs
I understand this position requires requires successfully completing a comprehensive background investigation conducted by the police department.
Required Question
Salary : $65,628 - $79,788
