Special Event Administrator-MidFlorida Event Center

Salary : See Position Description

Location : FL 34952, FL

Job Type : FULL-TIME

Job Number : 202402798

Department : MID FLORIDA EVENT CENTER

Opening Date : 01 / 06 / 2025

Closing Date : 2 / 28 / 2025 2 : 00 PM Eastern

POSITION SUMMARY

The City of Port St. Lucie is an equal opportunity employer.

This position requires the applicant to successfully pass a drug screening.

This position is Essential and is required to report to duty before, during, and immediately after a civil emergency.

The Special Events Administrator will direct all aspects of the event services division; administers, plans, and oversees all event services / production including, but not limited to, directing and managing events, event contract compliance, final invoice creation and review, and event budget compliance. The Special Events Administrator will contribute extensively to the growth and profitability of the event center in the event services division by assuring event rules, regulations, policies, and procedures are implemented and followed. Directly manages Event Specialists, and Event Representatives staff. Facilitates the development of public trust and confidence in the City.

The starting salary range for this position is $85,780-$98,647 depending on qualifications.

This position is an Essential classification and will be required to report to duty before, during, and immediately after a civil emergency.

ESSENTIAL DUTIES

The following duties are illustrative for this position. The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.

• Keeps the mission, vision, and values of the City of Port St. Lucie at the forefront of decision-making and action; builds strategic and collaborative relationships and interacts with others in a way that builds confidence and trust; provides excellent customer service by taking action to accomplish objectives, maintains high levels of work and productivity by generating innovative solutions to work situations.
• Provides highly responsible support to the Director; prepares and presents event reports and other related correspondence.
• Directs and evaluates the efficiency and effectiveness of event services, delivery methods, and procedures; assesses and monitors workload, support systems, and internal reporting relationships within the event services division; identifies opportunities for improvement and review with the Director; implements improvements.
• Works closely with the Director and the Deputy Director of Operations on in-house developed events to direct and manage event services that lead to increased event revenue, reduced event expenses, and the overall success of the event.
• Manages and oversees events, ensuring that all areas of event management are executed in a manner that will deliver an outstanding client and guest experience, including direction and guidance to the event services team.
• Develops and grows the event services division while building and sustaining a positive, results-driven culture with an emphasis on client satisfaction and cultivating the event center's positive reputation within the industry.
• Consistently reviews internal processes, including communicating effectively with clients.
• Reviews subordinate event documents for each event.
• Meets with clients to direct and manage events.
• Manages activities with the various service contractors for events.
• Manages clients by interpreting and explaining contract provisions, policies, and procedures.
• Keeps clients informed as to the status of deadline schedules including, but not limited to, floor plan submissions, meeting room set-up specifications, insurance requirements, payment schedules, police details, and other relevant details.
• Manages event cost estimates and ensures all costs are paid per contractual requirements.
• Communicates detailed event requirements to the Operations Department for event set-up needs.
• Coordinates with the Marketing / Box office team to develop seating plans for ticketed events.
• Manages event issues and communicates with Assistant Director and Director.
• Serves as primary division liaison between clients, and other city departments when necessary.
• Manages and resolves client requests, concerns, and problems promptly.
• Submits an annual budget for the events divisions.
• Attends appropriate management meetings in support of the division.
• Rotates with other Admin staff in the role of (MOD) Manager on Duty for scheduled events.
• Directly manages Event Specialists, and Event Representatives. Implements management responsibilities in accordance with Event Center policies; manages same with event staff.
• Other duties as may be assigned.

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with the City's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND / OR EXPERIENCE

Graduation from an accredited college or university with a bachelor's degree in business administration, public relations, communications, or a related field is required. Five (5) years of experience in directing and managing major events and services for an event center, convention center, public assembly facility, or like venue is required. Possession of a valid Florida driver's license and maintenance of a clean driving record are required.

A comparable amount of training, education, or experience may be substituted for the minimum qualifications.

KNOWLEDGE, SKILLS, & ABILITIES

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly exposed to outside weather conditions that may be adverse and extreme (heat, humidity, cold, rain, etc.). The employee is frequently exposed to noise, dust, fumes, airborne particles, and uneven surfaces.

The noise level in the work environment is usually moderate to loud. The office environment is fast paced.

12 paid holidays per year

Vacation Leave : 1-3 years- 10 days

4-9 years- 15 days

10-19 years- 20 days

20 years- 25 days

PT employees accrue depending on hours worked

Personal Days :

2 days for non-exempt employees per year

3 days for exempt employees per year

Sick Time :

FT employees accrue 8 hours per month

PT employees accrue 4 hours per month

Retirement Plan :

The City contributes an amount equal to 11.4% of an eligible employee's biweekly earnings into a 401(a) Defined Contribution Plan. Employee contributes 1%.

457 Deferred Compensation Plan and Roth IRA

50,000 Basic Term Life Insurance

50,000 Accidental Death & Dismemberment Insurance

Short-Term and Long-Term Disability

Health, Vision and Dental Insurance

Optional Benefits :

Tuition Reimbursement

Flexible Spending Account

Wellness Program

Health Reimbursement Account

Employee Assistance Plan

Supplemental Life

Legal insurance

The of City Port St. Lucie provides a wide array of benefits to meet the diverse needs of our employees. For additional details on benefits offer by the City of Port St. Lucie, see the link below.

Do you have a high school diploma or equivalent GED? A high school diploma or GED must be presented at time of employment.

Do you posses a bachelor's degree in business administration, public relations, communications, or a related field?

Do you have a valid driver's license?

Do you have five (5) years of experience in directing and managing major events and services for an event center, convention center, or public assembly facility?

If yes, please explain your experience.

Do you have a clean driving history?

Do you have any supervisory experience?

Required Question

Salary : $85,780 - $98,647