What are the responsibilities and job description for the Police Service Aide position at City of Port St. Lucie?
The City of Port St. Lucie is an equal opportunity employer.
This position requires the applicant to successfully pass a drug screening.
This position is Essential and is required to report to duty before, during, and immediately after a civil emergency.
This position is Essential and is required to report to duty before, during, and immediately after a civil emergency.
Provides initial non-emergency police services. This is specialized work in communications, both internal and external, serving the community directly and supporting officers in the field with information in a professional and reliable manner. Must be knowledgeable of local government operations and police, fire and medical aid systems. Must be familiar with the geographical layout of the city. Work is performed within established policies and procedures, exercising sound judgment in emergency situations. Work assignments are received from supervisors, both orally and in writing. Work is reviewed by supervisors through observation and the review of records and reports.
Facilitates the development of public trust and confidence in the City.
This position requires varied shift work, scheduled/unscheduled overtime, including day shift, evening shift, midnight shift, weekends, and holidays and/or immediate response to emergency conditions.
Facilitates the development of public trust and confidence in the City.
This position requires varied shift work, scheduled/unscheduled overtime, including day shift, evening shift, midnight shift, weekends, and holidays and/or immediate response to emergency conditions.
The following duties are illustrative for this position. The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
- Keeps the mission, vision and values of the City of Port St. Lucie at the forefront of decision making and action; builds strategic and collaborative relationships and interacts with others in a way that builds confidence and trust; provides excellent customer service by taking action to accomplish objectives, maintains high levels of work and productivity by generating innovative solutions to work situations.
- Accurately transmits and receives public safety information calls.
- Evaluates situations and makes decisions as to the assistance the caller needs based on Standard Operating Procedures and General Guidelines.
- Operates multiple computer systems.
- Enters missing persons, stolen vehicles and articles into the FCIC/NCIC system. Audits entries made in the FCIC/NCIC computer system.
- Prepares computer generated incident/complaint reports.
- Inputs, accesses and retrieves information from a computer.
- Monitors and operates a multi-channel, two-way radio system.
- Monitors field units to ascertain locations and case numbers.
- Attends to the public at the front desk.
- Maintains tow logs, key logs and history logs.
- Assists co-workers and performs related work as required.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Skills and Ability to:
- Ability to focus on the positive in every situation.
- Ability to model respect for individuals, teams, and the organization.
- Ability to stay centered when challenged.
- Ability to establish and maintain the trust and confidence of the department and public.
- Ability to perform multiple tasks at one time.
- Ability to communicate clearly and concisely, orally and in writing.
- Ability to understand and execute oral and written instructions.
- Ability to think and react quickly and calmly in emergency situations.
- Ability to cope with situations firmly, courteously, tactfully, and with respect for others.
- Ability to operate radio receiving and transmitting equipment utilizing proper signals and codes.
- Ability to make arithmetic computations and tabulations accurately and with reasonable speed.
- Ability to operate computer equipment, input and obtain information.
- Ability to learn quickly.
- Ability to adhere to prescribed routines.
- Ability to establish and maintain effective working relationships with officials, employees and the public.
- Skill in typing accurately 45 words per minute.
Education and/or Experience: Graduation from an accredited high school or possession of an acceptable equivalency diploma. Some clerical experience preferred.
Certificates, Licenses, Registrations: FCIC/NCIC Certification within 6 months of hire date. Valid Florida Driver's License class "E" and maintenance of a clean driving history.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is moderate.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is moderate.
Salary : $34,590
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