HUMAN SERVICES COUNSELOR-RETENTION

HUMAN SERVICES COUNSELOR-RETENTION

Human Services Counselor - Homeless Services Center
Health and Human Services Department - Social Services Division
Full-Time (37.5 hours per week), Sunday-Thursday 9:00am-5:30pm

This position will focus on assisting homeless individuals staying at the Homeless Services Center by increasing community supports and overall stabilization leading to permanent, safe and supportive housing. A successful candidate in this position will also assist with applications for housing subsidies, location and placement in permanent housing, client outreach and relationship building, development of housing resources, increased representative payee participation and referrals and follow up to ensure increased community support. This position works closely with individuals from all different backgrounds to provide and connect them to community resources.

Other job duties include:

• Crisis intervention.
• Referral for detox and other substance use services.
• Referral for mental health services.
• Referral for healthcare services, as well as fully participating as part of the Homeless Services Center team.

Requirements:

• Experience with homeless or low income/at risk case management and excellent customer service skills.
• Experience with housing placement of homeless or at risk populations, mental health issues, and other barriers to self-sufficiency preferred.
• B.A. degree in Social Services or equivalent combination of education, experience, and training.
• Valid Maine Class C driver’s license (please provide license number) and personal vehicle for work use.

Applications accepted until 02/07/2025
Offers of employment are contingent upon the completion of a satisfactory criminal background check.

Salary & Benefits:

This is a union position, ProTech (Grade 6) - Starting at $26.27/hr.

The City of Portland prides itself on its outstanding benefits and collegial and mission-driven work environment. City benefits include:

• Free employee health insurance with the completion of wellness incentives
• Thirteen paid holidays
• Sick, vacation, and personal leave
• Life, dental, vision and income protection insurances
• Choice of retirement plans, including a pension plan
• Use of City recreation facilities
• Discount on professional development programs through USM and Thomas College

If you have questions or need assistance with the application, please contact Shae Gonzalez (City of Portland Recruiter) at sgonzalez@portlandmaine.gov or 207-653-3615 (call or text)

The City of Portland believes that to do our best work, our employees need to reflect the diverse, vibrant community we serve. We are an equal opportunity/affirmative action employer and are committed to celebrating all dimensions of diversity in the workplace. Applicants are considered without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, age, veteran status, disability, or any other applicable legally protected characteristics. If you need to request a reasonable accommodation, please call 207-874-8624 or email hrinfo@portlandmaine.gov

Type : INTERNAL & EXTERNAL

Group : PROTECH

Job Family : SOCIAL SERVICES

Posting Start : 01/24/2025

Posting End : 02/07/2025

Details : Job Description