PROGRAM COORDINATOR - HOMELESS SERVICES CENTER

PROGRAM COORDINATOR - HOMELESS SERVICES CENTER

PROGRAM COORDINATOR-HOMELESS SERVICES CENTER

Health and Human Services Department - Social Services Division

About Health & Human Services:

The Health & Human Services Department consists of four unique divisions; Barron Center, Elder Affairs, Public Health, and Social Services. We strive to enhance the health and well-being of the residents of Portland in collaboration with our community, state, and federal partners. Learn more about HHS and each of these divisions by starting here!

Job Summary:

This is an administrative/management position responsible for coordination of
operations at the Homeless Services Center. The candidate hired into this position will be
responsible for implementing established policies, as well as working closely with Division
leadership on researching and executing best practice models. This person will assist with
special projects that contribute to the City’s Plan to Prevent and End Homelessness. A successful candidate in this position will have experience in hiring, training, and supervising staff as a large portion of this role will provide support in these areas to shelter staff and shelter
supervisors.

Duties & Responsibilities:

• Provides oversight of operations for assigned program and coordinates all program activities.
  
• May be responsible for meeting requirements for agency licensure, Medicaid billing, and governmental review.
  
• Assigns, directs, and coordinates cases. Reviews case records and plans for providing service to clients.
  
• Consults with the Medical Director as appropriate; determines appropriate services including when to terminate services.
  
• Conducts specialized workshops appropriate to the assigned program; offers educational presentations to providers.
  
• Participates in the grant application and renewal process, program planning, and service evaluations with all applicable federal and state regulations.
  
• Assists in developing and administering the program budget.

  
  Required Skills & Experience:



• Bachelor's degree in the area of human services, public health, or related field required, as well as considerable experience in social services or public health field, including supervisory experience. Equivalent combination of training and experience accepted.
  
• Knowledge of program population issues, regions, and sectors related to specific program.
  
• Administrative skills, including grant writing, recordkeeping, grant management, outcome
  measurement, and quality assurance.
  
• Experience in case management and crisis intervention.
  
• Ability to develop and implement policies and procedures.
  
• Familiarization with budgets and financial management.
  
• Experience and knowledge in working with individuals, families, and target populations.
  
• Working knowledge of Microsoft Windows and Google Workspace.
  
• Ability to communicate effectively verbally and in writing.

  
  Necessary Special Requirements:



• Must possess a valid State of Maine Class C driver's license.
  
• Must have access to an automobile for work.
  
• Must have and maintain a good driving record.

  
  Hours/Schedule:
  
  This is a full time (37.5 hours/week), permanent position. The schedule for this position is Wednesday-Friday, 7am-5pm, and Saturday 8am-7:30pm. Additional flexible hours as needed and participating in an on-call rotation is a requirement of this position to operate 24hour services.

  
  Applications accepted until 4/18/25.
  Offers of employment are contingent upon the completion of a satisfactory criminal background check.
  
  

  Salary & Benefits:

  This is a non-union position, Grade C41, with a salary range starting at $34.53 hourly ($67,329 yearly).

  The City of Portland prides itself on its outstanding benefits and collegial and mission-driven work environment. City benefits may include:

• Free employee health insurance with the completion of wellness incentives
• Thirteen paid holidays
• Sick, vacation, and personal leave
• Life, dental, vision and income protection insurances
• Choice of retirement plans, including a pension plan
• Use of City recreation facilities
• Discount on professional development programs through USM and Thomas College

If you have questions or need assistance with the application, please contact Human Resources at jobs@portlandmaine.gov or at 207-874-8624.

The City of Portland believes that to do our best work, our employees need to reflect the diverse, vibrant community we serve. We are an equal opportunity/affirmative action employer and are committed to celebrating all dimensions of diversity in the workplace. Applicants are considered without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, age, veteran status, disability, or any other applicable legally protected characteristics. If you need to request a reasonable accommodation, please call 207-874-8624 or email hrinfo@portlandmaine.gov.

Type : INTERNAL & EXTERNAL

Group : NON UNION

Job Family : SOCIAL SERVICES

Posting Start : 04/04/2025

Posting End : 04/18/2025

Details : Job Description