What are the responsibilities and job description for the ADA/Language Access Coordinator III (Coordinator III - CPPW) position at City of Portland?
Job Appointment: Full-Time
Work Schedule: Mon-Fri. 8-5, alternate schedule may be available after probation
Work Location: Hybrid- 1120 SW 5th Ave, Portland, OR 97204. Remote work must be performed within Oregon or Washington. For more information, click here.
Benefit: Please check our benefits tab for an overview of benefits for this position
Language Pay Premium Eligible: This position is or may be eligible for Language Pay Differential for qualifying employees.
Union Representation: City of Portland Professional Workers, CPPW. This labor contract is currently in negotiations. To view other labor agreement, please click here.
Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to attach a resume, cover letter and an equity statement.
Position Summary:
The City of Portland is committed to ensuring meaningful access to its programs, services, activities, information, and communications for all community members, including individuals with disabilities and those with limited English proficiency (LEP). As part of this commitment, the ADA and Language Access Coordinator III will play a crucial role within the Vibrant Communities service area, which encompasses Portland Parks & Recreation (PP&R), Portland Children’s Levy, and the Office of Arts & Culture. Reporting directly to the Vibrant Communities Equity & Inclusion Manager, this position will lead the development and implementation of policies, programs, and procedures that align with Title II of the Americans with Disabilities Act (ADA) and Title VI of the Civil Rights Act. The successful candidate will work collaboratively to ensure that all Portlanders can access and participate in community programs and services equitably.
The City of Portland invites applications from individuals who are committed to equity and inclusion and who have the skills and experience to support our mission of providing accessible and meaningful services to all community members.
What you'll get to do:
- Lead the development and implementation of ADA and language access plans, policies, and standard procedures for the Vibrant Communities service area to support the City’s equity goals and ensure civil rights compliance.
- Develop and manage a comprehensive data system and procedures used for tracking and responding to public requests for language access and ADA accommodations, includes monitoring progress, and reporting outcomes.
- Develop and coordinate systems and procedures used for translating and disseminating materials and information about Vibrant Communities’ programs and services, ensuring culturally responsive practices are integrated. Provide guidance, resources, training, and technical assistance to service area staff to support compliance with Title II and Title VI, in collaboration with relevant offices.
- Serve as a liaison for citywide steering committees and technical workgroups to improve systems related to planning, budgeting, and coordination of Title II and Title VI implementation.
- Facilitate communities of practice and training opportunities to support service area staff and community partners in removing language barriers and ensuring equitable access to services.
About the Service Area:
Vibrant Communities provides equitable access to arts, recreation, and parks—and provides supports for children. It is a Service Area made up of the bureau of Portland Parks & Recreation, the Office of Arts & Culture, and the Portland Children’s Levy. Our services attract people to Portland and make this city a great place to live, work, do business, or visit.
Have a question?
Contact Information:
TroyLynn Craft
Senior Recruiter
troylynn.craft@portlandoregon.govThe following minimum qualifications are required for this position:
- Experience with Title II ADA policies and Title VI language access requirements, including best practices for developing and delivering accessible services for multi-lingual populations and individuals with disabilities.
- Ability to listen and communicate clearly, effectively, and compassionately, both verbally and in writing, with experience translating complex policies into accessible communications preferred.
- Experience developing and managing complex projects, including experience with strategic planning, performance tracking, preparing, and executing comprehensive work plans, and implementing strategies within set deadlines.
- Experience engaging and collaborating effectively with diverse communities, particularly those experiencing disability or with limited English proficiency, to design and evaluate inclusive and culturally responsive systems and programs.
- Ability to plan and facilitate meetings using equitable and inclusive practices that engage diverse groups.
- Knowledge of data collection and management processes, with experience in monitoring and reporting data outcomes.
- Experience with language access technology, interpretation, and translation services.
- Lived experience working directly with marginalized communities, particularly communities of color, multi-lingual populations, and people with disabilities.
- Proven ability to perform advanced equity analysis and a deep understanding of anti-racist principles and intersectional approaches.
- Strong interpersonal skills, a leader who operates with cultural humility, and has the ability to navigate complex social dynamics.
- A collaborative spirit, with the ability to share power, build effective partnerships, and engage as a reliable and responsible teammate.
- A solutions-oriented and strategic thinker, enjoys collaborative planning, creating systems, and implementing strategies with attention to detail and a commitment to quality assurance.
- A curious, creative, and adaptive leadership style, capable of translating ideas into actionable plans.
Required Application Materials:
- Cover letter: Details are key! The city uses a merit-based system, so your cover letter should be thorough and specifically address each qualification listed in the "To Qualify" section of the job announcement. Your cover letter can exceed one page, to ensure you are able to provide the detailed information for every qualification. Follow the instructions, as a subject matter expert will be evaluating your details to confirm that you meet the minimum requirements.
- Resume
- Equity Statement: When writing an equity statement, ensure it clearly articulates your commitment to diversity, inclusion, and equitable practices while reflecting a genuine understanding of the unique challenges faced by marginalized communities.
- Answer to four (4) Supplemental Questions (click on the Questions tab to preview the questions)
- If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment.
- Your cover letter should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
- Your résumé should support the details described in your cover letter.
- Salary Range/Equity Pay Analysis: Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience.
- Do not attach any additional documents.
- Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment.
- All applications must be submitted via the City's online application process.
- E-mailed and/or faxed applications will not be accepted.
- An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and cover letter, weighted 100%.
- Your résumé and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
- You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information.
- Additional evaluation may be required prior to establishment of the eligible list and/or final selection.
- Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.
- Hiring bureau will review and select candidates for an interview.
Step 6: Start Date
- A start date will be determined after all conditions of employment have been met.
- City of Portland Core Values
- Recruitment Process - Work Status
- Equal Employment Opportunity
- Veteran Preference
- ADA, Pregnancy, and Religious Accommodations
- Language Pay Differential
An Equal Opportunity / Affirmative Action Employer
Salary : $97,510 - $126,693
