Event Ticketing Operations Staff (Community Service Aide II)

The Position

Portland Parks & Recreation (PP&R) is looking for Event Ticketing Operations Staff to join the dynamic team at Portland International Raceway!

The Positions

Ticketing Lead: $19.00-$23.00/ Hourly; Dependent on Experience

• This is a part-time, seasonal position. Hours range 10-25 hours/week.
  
  

In addition to the duties listed below, this position may perform all duties outlined in the Ticket Seller description, at the direction of Raceway management.

Duties:

• Supervisor responsibilities: Including but not limited to - Creating schedules and task assignments for ticket sellers
• Basic accounting tasks: Including but not limited to - Cash handling, completing cash tally forms, and providing updated sales information to event management upon request
• Basic payroll tasks: Including but not limited to - Recording daily staff payroll hours
• Point of sale reconciliation tasks: Including, but not limited to - Reconciling end of event sales, assisting with deposit reconciliation
• Other duties as assigned
• Ticketing Lead would also perform the Ticketing Seller duties for breaks/lunches and as needed for back up assistance.
  
  

Ticketing Seller: $16.85-$19.00/Hourly; Dependent on Experience

• This is a part-time, seasonal position. Hours range from 5-15 hours/week.
  
  

At the direction of the Ticketing Lead, the Ticketing Seller conducts sales of entry tickets and race tech cards to Portland International Raceway (PIR) events. Sales can take place from booths or on foot at multiple locations. Tickets may be in the form of roll/hard tickets or via handheld computer units with accompanying ticket printers. Sales must be conducted in a efficient, accurate, and friendly manner.

Duties:

• Cashiering
• Distributing wristbands
• Scanning pre-purchased tickets
• Checking credentials
• Maintaining track access
• Other duties as assigned by the Ticketing Lead
  
  

Start Date: Late April/Early May (Subject to change)

Location: Fully in-person. This position will report to Portland International Raceway ( 1940 N Victory Blvd, Portland, OR 97217)

These are Community Service Aide (CSA II) positions with a maximum of 1,400 hours in a calendar year. These positions are not eligible for benefits.

Contact Information:

Loan Tran Polanco, Recruiter

Bureau of Human Resources

Loan.Tran@portlandoregon.gov

To Qualify

For the Ticketing Lead position -

The Following Minimum Qualifications Are Required For This Position:

• Previous supervisor experience in customer service
• Minimum of two years of basic accounting experience, including cash handling and cashiering experience.
• Knowledge of basic customer service practices
• Must be able to work independently
  
  

For the Ticketing Seller position -

The following minimum qualifications are required for this position:

• Experience with cash handling and cashiering
• Knowledge of basic customer service practices
  
  

The Recruitment Process

How To Apply:

• Please complete the online application and answer all supplemental questions.
• Work Experience: Fully describe your relevant work experience and/or any unpaid volunteer experience, making sure to explain how your experience demonstrates the qualifications listed in the "To Qualify" section above.
• Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
• Your work history should support the details described in your responses to the supplemental questions.
• If you are requesting Veteran’s Preference, as identified below, please describe in your responses to the supplemental questions, and optional resume, any transferrable skills obtained during your military service and how they related to each of the required minimum qualifications under the “To Qualify section above.
• We have recently updated our veteran preference process. Starting March 3, 2025 If you made the eligible list and met the eligibility to receive veteran preference, you will no longer need to submit veteran documents for future recruitments.
• If you need to update or remove your veteran preference for a specific recruitment or from your master profile, please contact the recruiter listed in the job announcement.
  

Please note, all completed applications for this position must be submitted no later than the closing date and time of this recruitment. All applications must be submitted via the City’s online application process. Do not attach materials not requested . If you need assistance , please contact the recruiter listed below.

Hiring Process:

Step 1: Apply online between March 3, 2025 to March 17, 2025

Step 2: We will review your application to see if you meet the minimum needs for this role.

Step 3: If you qualify, you will be placed on a list of eligible candidates.

Step 4: We will contact eligible candidates for interviews as positions become available.

Step 5: Job offers will be made after interviews.

Step 6: The start date will be set once all hiring conditions are met.

Additional Information

Click here for additional information regarding the following:

• Veteran Preference
• ADA, Pregnancy, and Religious Accommodations?
• Work Status
• Equal Employment Opportunity
  
  

An Equal Opportunity / Affirmative Action Employer