Seasonal Parks Assistant/Ticket Taker

Class Specifications

The primary function of an employee in this class is to sell parking tickets and passes, perform cash management duties, and provide information to the public. Related duties include general restroom and park cleaning. This is a seasonal position. The position is overseen by the Lead Parks Assistant or Department Specialist. The principal duties of the position are performed in an enclosed ticket booth and in an outdoor environment.

Examples of Work Duties

• Sells daily vehicle admission tickets;
• Provides information to and answers inquiries from the public;
• Manages cash, including balancing the cash drawer at the end of shift;
• Cleans and stocks restrooms;
• Performs general park and litter cleanup, including restroom cleaning;
• Assists in setting up picnic and related facility reservations;
• Assists in moving and arranging picnic tables and related park equipment;
• Performs all work duties and activities in accordance City policies, procedures and safety practices.
• May be on call;
• Performs other related duties as required.

Knowledge, Skills and Abilities

Knowledge of:

• Cash management, cash register operation, and cash balancing;
• Basic park and restroom cleaning techniques;
• Basic math techniques.

• Follow written and oral instructions;
• Operate a cash register;
• Use basic math skills to count, add, subtract, multiply, etc.;
• Identify and solve problems independently;
Communicate effectively with the public, provide information, and answer inquiries.

Acceptable Experience and Training

• Some experience in customer service, with emphasis on cash handling and management; or
• Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.