Administrative Support Supervisor

Salary : $48,389.00 - $78,234.00 Annually

Location : Raleigh, NC

Job Type : Full-Time

Job Number : 2025-00073

Department : Neighborhood Code Enforcement

Opening Date : 01 / 14 / 2025

Closing Date : 1 / 28 / 2025 11 : 59 PM Eastern

Work Hours : To Be Determined

Hiring Range : $48,389.00 - $63,312.00

Job Description

The Administrative Support Supervisor oversees clerical and office support activities, coordinating administrative functions within the department. Responsibilities encompass supervising technical and specialist support staff, managing complex administrative tasks, and ensuring efficient department operations. This role involves : training staff, collaborating with management, prioritizing work, developing and implementing process improvements, resolving staff issues, preparing reports, and assisting subordinates. Supervisory duties include conducting performance evaluations, coordinating training, and managing staff hiring, discipline, and termination processes.

The ideal candidate possesses strong leadership, organizational, and communication skills, with a proven ability to manage multiple priorities and drive successful outcomes. Join our dynamic team and make a significant impact on our organization.

Duties and Responsibilities

• Supervises staff including conducting performance evaluations, coordinating training, and implementing hiring, discipline and termination procedures
• Provides coordination and oversight of technical and specialist support staff and administrative operations and processes; responds to management needs by establishing priorities, schedules and timelines; determines work procedures and workflow in order to meet tight deadlines
• Assists in providing administrative and clerical support activities as required.
• Process service contracts for demolitions and process other contracts as required
• Coordinates and processes all travel required by the division
• Performs research, gathers pertinent information, tracks and analyzes data, and prepares complex reports and documents. Maintains financial and business reports, assists with procuring goods and services; monitors, maintains and reviews operating expenses, account assignments and budget reporting
• Maintains and oversees the maintenance of databases, files, records and departmental documentation to ensure adherence with records retention policies and procedures

Note :

This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.

Typical Qualifications

Education and Experience :

Associate Degree in business administration or related field and four years of advanced clerical and office support experience, preferably in area of assignment

An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.

Additional Information

Knowledge of :

Skill in :

ADA and Other Requirements :

Positions in this class typically require : reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing and repetitive motions.

Light Work :

Exerting up to 20 pounds of force occasionally, and / or up to 10 pounds of force frequently, and / or a negligible amount of force constantly to move objects.

Working Conditions :

Work is routinely performed in an indoor, office environment.

When you join the City of Raleigh's work family as a full-time employee, your benefits are an important part of your "total rewards". Your benefits impact many aspects of your life including your health, your finances, and the protection of your family. The City provides a comprehensive benefits package as part of our total rewards program to support you through important events in your life, to enhance your life outside work, and to help you plan and prepare for the future.

To find out about the City's benefits package, and other programs, please visit our Employee Benefits page : https : / / raleighnc.gov / services / jobs-and-volunteering / pay-and-benefits

The City employs temporary and seasonal employees who generally are scheduled to work on a short-term basis. However, if you are hired as a temporary or seasonal employee, or as an intern, you are not eligible for the City of Raleigh's benefits.

Please select your highest level of education completed.

How much relevant or comparable work experience do you have in advanced clerical and office support?

Required Question

Salary : $48,389 - $63,312