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Administrative Support Specialist

City of Raleigh North Carolina
Raleigh, NC Part Time
POSTED ON 4/13/2025
AVAILABLE BEFORE 5/1/2025




The City of Raleigh Public Utilities Department, now also known as Raleigh Water, provides water and sanitary sewer services to roughly 200,000 metered customers and a service population of over 600,000 people in Raleigh, Garner, Wake Forest, Rolesville, Knightdale, Wendell and Zebulon areas. Our mission is to provide safe, sustainable water services for our customers while protecting public health and contributing to the economic, environmental, and social vitality of our communities. 

This position functions as the primary clerical staff member serving the Resource Recovery Division which employes approximately 117 full time employees tasked with the operation and maintenance of the City of Raleigh Wastewater Treatment Plants (3). Staff assigned to this role will assist with clerical/administrative tasks, general data entry, coordinating mail and other correspondence, typing documents, maintaining and updating spreadsheets, ordering and maintaining supplies, and various levels of customer support both internal and external to the Division.  

  • Answers and direct calls.
  • Monitors screens for building entrance doors and vehicle entrance gate for visitor entry
  • Completes general data entry
  • Sends and delivers mail for the Division, picking up mail weekly from Raleigh Water Administration (One Exchange Plaza). Manages mailboxes, ensuring proper sorting labeling of mailboxes and proper delivery of mail. Signs for deliveries (FedEx, UPS, etc.) and notify building employees of delivers
  • Monitors training room calendars and communicate with maintenance staff on set-up needs. Assists with training room management
  • Schedules meetings, interviews and events, to include organizing food purchases when needed
  • Orders office supplies and printing material (business cards, envelopes, etc.)
Education and Experience:                                         
High school degree or GED required and three years of clerical/office support experience

OR 

An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.

Licensing and Certifications:
  • Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire
Knowledge of:
  • Modern office management practices, procedures, systems, and equipment
  • Computer hardware, software and copiers
  • Telephone, oral, and written communication
  • Spreadsheet and Word Processing software, utilizing Microsoft 365 as assigned
  • Filing systems


ADA and Other Requirements:
Positions in this class typically require: reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing, and repetitive motions.

Light Work:
Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Working Conditions:
Work is routinely performed in an indoor, office environment.

Note:
This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.

Salary : $19

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