What are the responsibilities and job description for the Administrative Support Supervisor position at City of Raleigh North Carolina?
JOB
The Administrative Support Supervisor oversees clerical and office support activities, coordinating administrative functions within the department. Responsibilities encompass supervising technical and specialist support staff, managing complex administrative tasks, and ensuring efficient department operations. This role involves: training staff, collaborating with management, prioritizing work, developing and implementing process improvements, resolving staff issues, preparing reports, and assisting subordinates. Supervisory duties include conducting performance evaluations, coordinating training, and managing staff hiring, discipline, and termination processes. The ideal candidate possesses strong leadership, organizational, and communication skills, with a proven ability to manage multiple priorities and drive successful outcomes. Join our dynamic team and make a significant impact on our organization.
EXAMPLE OF DUTIES
Supervises staff including conducting performance evaluations, coordinating training, and implementing hiring, discipline and termination proceduresProvides coordination and oversight of technical and specialist support staff and administrative operations and processes; responds to management needs by establishing priorities, schedules and timelines; determines work procedures and workflow in order to meet tight deadlinesAssists in providing administrative and clerical support activities as required. • Process service contracts for demolitions and process other contracts as requiredCoordinates and processes all travel required by the divisionPerforms research, gathers pertinent information, tracks and analyzes data, and prepares complex reports and documents. Maintains financial and business reports, assists with procuring goods and services; monitors, maintains and reviews operating expenses, account assignments and budget reporting Maintains and oversees the maintenance of databases, files, records and departmental documentation to ensure adherence with records retention policies and proceduresNote: This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.
SUPPLEMENTAL INFORMATION
Knowledge of: Supervisory principles, practices, and techniquesCoaching and leading the work of othersConflict resolution principles and practicesComplex budget administrationPeoplesoft and NeoGov softwareStandard practices, methods, and materials of assigned workFiling and record-keeping principlesUses and properties of supplies and equipmentCustomer service principlesSpecialized equipment relevant to the area of assignmentModern office technologySkill in: Supervising and evaluating staff performanceTraining and coaching staffProviding direction to others to meet standardsAttention to detailExercising confidentialityComposing and maintaining basic original documents (reports, presentations, correspondence)Performing basic original research, compiling, and assembling dataOrganizing tasks, meeting deadlines, and prioritizing competing demandsOverseeing, organizing, and maintaining records and filesProofreading and error correctionProviding customer serviceUtilizing a computer and relevant software applicationsUtilizing communication and interpersonal skills in interactions with coworkers, supervisors, the general public, and others to exchange information and receive work directionADA and Other Requirements: Positions in this class typically require: reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing and repetitive motions. Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Working Conditions: Work is routinely performed in an indoor, office environment.
The Administrative Support Supervisor oversees clerical and office support activities, coordinating administrative functions within the department. Responsibilities encompass supervising technical and specialist support staff, managing complex administrative tasks, and ensuring efficient department operations. This role involves: training staff, collaborating with management, prioritizing work, developing and implementing process improvements, resolving staff issues, preparing reports, and assisting subordinates. Supervisory duties include conducting performance evaluations, coordinating training, and managing staff hiring, discipline, and termination processes. The ideal candidate possesses strong leadership, organizational, and communication skills, with a proven ability to manage multiple priorities and drive successful outcomes. Join our dynamic team and make a significant impact on our organization.
EXAMPLE OF DUTIES
Supervises staff including conducting performance evaluations, coordinating training, and implementing hiring, discipline and termination proceduresProvides coordination and oversight of technical and specialist support staff and administrative operations and processes; responds to management needs by establishing priorities, schedules and timelines; determines work procedures and workflow in order to meet tight deadlinesAssists in providing administrative and clerical support activities as required. • Process service contracts for demolitions and process other contracts as requiredCoordinates and processes all travel required by the divisionPerforms research, gathers pertinent information, tracks and analyzes data, and prepares complex reports and documents. Maintains financial and business reports, assists with procuring goods and services; monitors, maintains and reviews operating expenses, account assignments and budget reporting Maintains and oversees the maintenance of databases, files, records and departmental documentation to ensure adherence with records retention policies and proceduresNote: This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.
SUPPLEMENTAL INFORMATION
Knowledge of: Supervisory principles, practices, and techniquesCoaching and leading the work of othersConflict resolution principles and practicesComplex budget administrationPeoplesoft and NeoGov softwareStandard practices, methods, and materials of assigned workFiling and record-keeping principlesUses and properties of supplies and equipmentCustomer service principlesSpecialized equipment relevant to the area of assignmentModern office technologySkill in: Supervising and evaluating staff performanceTraining and coaching staffProviding direction to others to meet standardsAttention to detailExercising confidentialityComposing and maintaining basic original documents (reports, presentations, correspondence)Performing basic original research, compiling, and assembling dataOrganizing tasks, meeting deadlines, and prioritizing competing demandsOverseeing, organizing, and maintaining records and filesProofreading and error correctionProviding customer serviceUtilizing a computer and relevant software applicationsUtilizing communication and interpersonal skills in interactions with coworkers, supervisors, the general public, and others to exchange information and receive work directionADA and Other Requirements: Positions in this class typically require: reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing and repetitive motions. Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Working Conditions: Work is routinely performed in an indoor, office environment.
