Maintenance and Operations Crew Supervisor

This position is being re-advertised. Candidates who have previously submitted an application and were referred to the hiring manager are still being considered and do not need to reapply. 

The Raleigh Convention Center Maintenance and Operations Crew Supervisor reports to the Superintendent and provides daily direction and oversight to the housekeeping and set-up staff within the Raleigh Convention Center and the Red Hat Amphitheater.  

This work includes supervision and participation in pre-event set-up and cleaning, event specific cleaning and set-up, as well as post-event cleaning and breakdown.  

This position must possess exceptional interpersonal skills; must be capable of working with a diverse group of people; and must be able to grasp new tasks, concepts and assignments with the ability to create flexible and unique solutions. This position requires irregular schedules, including evenings, weekends and holidays.

• Supervises staff including conducting performance evaluations, coordinating training, and implementing hiring, discipline and termination procedures.
• Plans, supervises and reviews the work of assigned crews in the area of clean-up and set-up for events, basic tool and equipment maintenance, and janitorial work and cleaning; provides support by performing advanced-level maintenance and operations work.
• Uses event management system to locate and print room layouts and function schedules. Assigns staff to coordinate room set and clean for event functions. Coordinates and schedules resources for maintenance and operations of assigned projects, events, responses to weather or unplanned events, and/or other departmental/functional needs; monitors timelines and adherence to schedules.
• Conducts inspections and monitors progress, safety and/or completion of work; performs quality assurance checks to ensure compliance with established procedures, standards and/or regulations; identifies and initiates resolution of issues; follows up on corrective actions to ensure proper work completion.
• Assists in the training and development of staff on equipment, safety and operational practices and procedures.
• Maintains and oversees inventory of materials, tools and supplies; researches product and expense information; initiates replacement of required inventory; prepares and maintains records and documentation related to assigned operational area. 
• Ensures proper scheduling to minimize downtime and disruption to facility event activity and overall operation. 
• Works extended/irregular hours including nights, weekends and holidays as needed.  
• Performs other duties of a similar nature and level as assigned.

Education and Experience
High School Diploma or GED and one year of related experience.

OR

An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.

Preferred Qualifications

• Five years of maintenance experience

Knowledge of:

• Supervisory principles, practices and techniques.
• Practices and methods of coaching and leading the work of others.
• Standard practices, methods and materials of assigned work.
• Project management principles and practices.
• Principles and practices of conflict resolution.
• Basic budget administration.
• Business math concepts.
• Filing and record-keeping principles.
• Uses and properties of supplies and equipment.
• Occupational hazards and applicable safety principles and practices.
• Applicable federal, state and local laws, codes, regulations (based on assignment).
• Customer service principles.
• Specialized equipment relevant to area of assignment.
• Modern office technology.

Skill In:

• Supervising and evaluating staff performance.
• Training and coaching staff.
• Providing direction to others in order to meet standards.
• Overseeing maintenance and operations scheduling and activities.
• Business math computations.
• Budget and expense monitoring.
• Developing and applying work standards, policies and procedures.
• Composing and maintaining basic original documents including reports, presentations, and correspondence.
• Performing basic original research, compiling and assembling data.
• Organizing tasks, meeting deadlines and prioritizing competing demands.
• Overseeing and organizing and maintaining records and files.
• Providing attention to detail in assignments.
• Proofreading and error correction.
• Interpreting and applying applicable laws, codes, regulations and standards (based on assignment).
• Providing customer service.
• Utilizing a computer and relevant software applications.
• Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction.

ADA and Other Requirements:
Positions in this class typically require: stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing and repetitive motions.

Medium Work:
Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Working Conditions:
Work is performed in both the field and in an indoor office environment with frequent exposure to hazardous physical conditions (such as mechanical parts, electrical currents, vibration, etc.); frequent exposure to atmospheric conditions (such as fumes, odors, dusts, gases, poor ventilation, etc.); moderate exposure to hazardous materials (such as chemicals, blood and other body fluids); frequent exposure to environmental conditions (such as disruptive people, imminent danger, or a threatening environment); frequent exposure to extreme temperatures, inadequate lighting and movement restrictions; and moderate exposure intense noise or travel.

Note:
This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.

Salary : $48,389 - $78,234