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Maintenance Technician – Wastewater Repair Operations

City of Raleigh North Carolina
Wendell, NC Full Time
POSTED ON 1/24/2025
AVAILABLE BEFORE 2/4/2025




The City of Raleigh Public Utilities Department, now also known as Raleigh Water, provides water and sanitary sewer services to roughly 198,000 metered customers and a service population of about 600,000 people in Raleigh, Garner, Wake Forest, Rolesville, Knightdale, Wendell and Zebulon areas. Our mission is to provide safe, sustainable water services for our customers while protecting public health and contributing to the economic, environmental, and social vitality of our communities.

The Maintenance Technician position functions as the primary manual labor component of each construction crew assigned to the Repair Program within the Sewer Maintenance Division. Crews within this program are tasked with repairing deficiencies found within the sanitary sewer collection system, as well as responding to emergency calls. 

Work Location:
This position will report to the Public Utilities Water Distribution site located at 1715 Wendell Boulevard in Wendell, North Carolina

Staff assigned to this role will provide functions critical to completion of the following tasks:

  1. Daily vehicle and equipment inspections

  2. Haul materials, supplies, equipment, earth and refuse

  3. Maintenance and Operation of wide range of gas-powered small equipment as well as heavy equipment related to utility construction projects

  4. Assist with truck/supply room inventory

  5. Assist crew with all other work-related tasks

The benefits of being a Raleigh Water Maintenance Technician: 

  • Qualifying Utilities Technician are eligible for training certifications that provide stipends of additional 12.5% to base pay 
  • Education provided to learn Water Operator standards and earn certifications
  • Get your CDL! The City will provide CDL training and license reimbursement upon passing the CDL exam
  • Employer paid insurance

Work Hours: 6:30 am - 3:00 pm
Maintenance Technicians work on a repair crew with a rotating after hours call schedule. Pay for being on call (standby) is 8 hours at regular pay. If called back into work, the employee is paid at the overtime rate as indicated by policy. Hours could differentiate based upon flexibility and seasonality, wherein availability to work a varied schedule is required for this position.
  • Performs semi-skilled or skilled general maintenance with appropriate maintenance tools and equipment in adherence with safety policies, procedures, and applicable codes and regulations
  • Operates and maintains assigned equipment and tools. Inspects items to ensure safe operation, performs routine repairs and replacements, completes preventative maintenance, and identifies need for replacements or advanced repairs
  • Plans, monitors, and reviews inventory, resources, and material needs. Initiates orders for necessary resources, coordinating repairs and maintenance services with contract workers and trade specialists as needed
  • Sets up and tears down traffic control work zones and various safety equipment, including trench boxes, hydraulic shoring, and confined space equipment
  • Completes various manual labor tasks, such as cutting asphalt streets or concrete sidewalks, hand digging to locate buried utilities, loading/unloading heavy equipment, using gas-powered saws to cut and remove damaged sewer pipes, installing new sewer pipes/fittings, replacing sewer manhole rings/covers, backfilling excavations, cleaning work sites, hauling/disposing of materials, and performing site restoration activities
  • Supports the City's emergency response during inclement weather, including debris cleanup after severe storms and snow and ice response for Division facilities

Note:
This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.

Education and Experience:
High School Diploma or GED and two years of utilities experience or experience related to the fields listed below as shown:

  • Landscaping: installer, maintenance, irrigation 
  • Construction: grading, storm drain, site work, builder, plumber, any utility construction (including fiber installation), road construction
  • Mechanic: heavy equipment, HVAC, hydraulic systems
  • Farming: manual labor, equipment operating
  • Moving Company: labor, truck driver
  • General Municipal Worker: utility inspector
  • Tech School Student: mechanical 
  • Firefighter: full or part-time

Licensing and Certifications:

  • Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire
  • Valid North Carolina Class A Commercial Driver's License with a satisfactory driving record, or the ability to obtain within 90 days of hire
  • NC WPCSOCC Collection System Operator Certification Grade I, or the ability to obtain within 1 year of hire

Knowledge of:

  • Standard practices methods and materials of assigned work
  • Basic mathematical concepts
  • Basic filing and record-keeping principles
  • Occupational hazards and applicable safety principles and practices
  • Uses and properties of supplies and equipment
  • Applicable federal state and local laws codes regulations
  • Customer service principles
  • Specialized equipment relevant to area of assignment
  • Modern office technology

Skill In:

  • Following directions and meeting standards
  • Providing attention to detail in assignments
  • Performing routine inspections to ensure safe operating conditions
  • Proofreading and error correction
  • Monitoring and maintaining required supplies materials and inventory
  • Performing basic math calculations
  • Comprehending reference books and manuals
  • Operating assigned tools and equipment
  • Organizing and maintaining records and files
  • Interpreting and applying applicable laws codes regulations and standards
  • Providing customer service
  • Utilizing a computer and relevant software applications
  • Utilizing communication and interpersonal skills as applied to interaction with coworkers supervisors the general public and others to sufficiently exchange or convey information and to receive work direction

ADA and Other Requirements:
Positions in this class typically require standing, walking, fingering, talking, hearing, seeing and repetitive motions.

Heavy Work:
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently and/or up to 20 pounds of force constantly to move objects.
 
Working Conditions:
Work is performed in both the field and in an indoor office environment with moderate exposure to atmospheric conditions (such as fumes, odors, dusts, gases, poor ventilation, etc.); moderate exposure to environmental conditions (such as disruptive people, imminent danger, or a threatening environment); and frequent exposure to intense noise. Work is conducted in a crew setting primarily in an outdoors environment in close proximity to heavy equipment, vehicle traffic, and open excavations.

Salary : $41,939 - $61,232

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