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Optimist Community Center Recreation Program Analyst (Assistant Director)

City of Raleigh North Carolina
Raleigh, NC Full Time
POSTED ON 2/1/2025
AVAILABLE BEFORE 2/13/2025



The Assistant Center Director plans, organizes, and directs the operations and activities Brier Creek Community Center personally, with the Center Director or through subordinate employees. Central duties include the ability to dynamically engage the community and conduct outreach to underserved populations to develop and market programs for diverse ages and populations. Additionally, this role supervises part time staff and volunteers. 

Optimist Community Center: 
Optimist Community Center, built in 1973 is a 10,800 square foot facility located in the North Raleigh on 30.7 acres of land adjacent to Optimist Pool. The community center has a conditioned gymnasium, medium size classroom, and a warming kitchen. The Park includes a recently renovated playground, nature amphitheater, tennis courts, baseball and softball fields, and a connection to the Shelley Lake Greenway Trail. Optimist Community Center also manages North Hills and Cedar Hills Parks. Optimist Community host a variety of recreation programs, activities, and camps including volleyball, pickleball, fitness, and art for preschoolers through adults.

Work Hours: 
This position works at a community center that is open 7 days a week. Flexibility is required to be available for staff meetings, facility events, and providing coverage to part-time staff.  

  • Manages general and revolving funds, tracking and reporting of expenses and analysis of facility spending needs and procures supplies for facility and program operation.
  • Coordinates facility rentals and offsite amenities.
  • Develops, delivers and enhances new and existing facility programs and special events for an 81 hours/week facility and oversees class observation and instructor evaluation.
  • Assists with recruiting part-time staff including front desk support, certified instructors, and internal partnerships for program implementation.
  • Provides customer service to patrons and the community, acting as a first-line departmental representative at public meetings and Neighborhood Registry Groups as well as managing patron complaints, refund requests, transfers or other exceptions.
  • Assists with administration of athletic leagues and communicates with involved parties regarding inclement weather, evaluation of fields, participant safety and canceling/rescheduling games. 
  • Works with resource teams, public leadership groups and citizen planning committees.
  • Assists with regularly inspection of the facility and park areas and submits service requests for maintenance as needed.
Education and Experience
Bachelor's degree in Parks and Recreation or directly related field and up to one year of related experience may be preferred.

OR

An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.

Licensing/Certifications
  • CPR/First Aid/AED/EPI certification, or the ability to obtain within 60 days post hire.

Preferred Qualifications
  • Five years of professional parks and recreation programming, planning and/or facility management experience
  • Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire.
  • Certified Parks and Recreation Professional; City of Raleigh additionally offers support in obtaining this certification.
Knowledge, Skills, and Abilities
  • Project and program administration and management
  • Principles and methods of qualitative and quantitative research, critical thinking and analysis 
  • Modern budget practices for interpreting and reporting financial information and statistics.
  • Authoring and preparing original reports, documents and presentations 
  • Supervisory methods for organizing, prioritizing, assigning and monitoring work and coaching and leading the work of others.
  • Providing exemplary customer service.
  • Marketing programs utilizing best practices, trends, and emerging technologies.
  • Community engagement and conducting outreach to marginalized and underserved populations.
  • Building and maintaining effective and professional working relationships with community members and community agencies
  • Utilizing judgment in determining strategies to deescalate a variety of situations.
  • Establishing rapport and understanding the problems presented by at high risk/marginalized juveniles. 

ADA and Other Requirements: 
Positions in this class typically require: stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing and repetitive motions. 

Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. 

Working Conditions: Work is performed in both the field and in an indoor office environment with frequent exposure to hazardous physical conditions (such as mechanical parts, electrical currents, vibration, and so forth); frequent exposure to atmospheric conditions (such as fumes, odors, dusts, gases, poor ventilation, and so forth); moderate exposure to hazardous materials (such as chemicals, blood and other body fluids); frequent exposure to environmental conditions (such as disruptive people, imminent danger, or a threatening environment); frequent exposure to extreme temperatures, inadequate lighting and movement restrictions; and moderate exposure intense noise or travel. 

Note:  This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.

Salary : $45,757 - $84,652

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