What are the responsibilities and job description for the Senior Utilities Specialist - Wastewater Reactive Maintenance position at City of Raleigh North Carolina?
The City of Raleigh Public Utilities Department, now also known as Raleigh Water, provides water and sanitary sewer services to roughly 198,000 metered customers and a service population of about 600,000 people in Raleigh, Garner, Wake Forest, Rolesville, Knightdale, Wendell and Zebulon areas. Our mission is to provide safe, sustainable water services for our customers while protecting public health and contributing to the economic, environmental, and social vitality of our communities.
The Senior Utilities Specialist functions as the primary Field Supervisor for employees assigned to the Reactive Maintenance (Sewer Cleaning) Program within the Sewer Maintenance Division. Crews within this program are tasked with responding to calls for service to address sewer system blockages and overflows by cleaning sanitary sewer mains. Incumbents provide direct crew supervision, jobsite planning, resource allocation/coordination, emergency call response investigation, and work documentation functions.
Work Hours:
Scheduled working hours are Monday through Friday from 6:30 am to 3:00 pm. This position carries with it an on-call requirement which includes 8 hours of paid standby time per on-call week, plus the potential to earn overtime pay at 1.5 times the normal hourly rate for hours worked over 40.
Work Location:
This position will report to the Lake Woodard Operations Center, located at 3324 Lake Woodard Dr, Raleigh, NC 27610.
The benefits of being a City of Raleigh Senior Utilities Specialist:
- Qualifying Senior Utilities Specialists are eligible for training certifications that provide stipends of additional 12.5% to base pay
- Education provided to learn Water Distribution/Wastewater Collection Operator standards and earn certifications
- Get your CDL! The City will provide CDL training and license reimbursement upon passing the CDL exam
- Serves as the first level supervisor for labor and equipment operator staff, by assigning work and monitoring work completion
- Assists with general supervision and personnel functions of direct reports, to include hiring, promotions, transfers, disciplinary actions, termination, and performance evaluation activities
- Performs quality assurance checks on completed work and electronic work orders
- Assists with training new and current employees on work processes, safety procedures, and other necessary work tasks
- Conducts work notification to affected customers prior to work commencement. Follows up with customers regarding various work-related issues or concerns
- Directs oversight and guidance of heavy equipment operators who operate jet/vac combination trucks in order to clean sanitary sewer mains, manholes, and other appurtenances
- Plans, monitors and reviews daily work activities. Monitors inventory, resources and materials needs; initiates orders for resources based on requirements; may work with contract workers and trade specialists by scheduling and coordinating repairs and maintenance services.
- Oversees setup/teardown of traffic control work zones and various safety equipment including trench boxes, hydraulic shoring, and confined space equipment. Monitors such work to ensure applicable rules and regulations are followed
- Instructs staff completing various manual labor tasks such as loading/unloading equipment, setup of traffic control work zones, setup of combination jet/vac sewer cleaning truck, opening manhole covers, inserting cleaning nozzles into sewer pipes, monitors cleaning operations to identify any issues, teardown of equipment, routine cleaning of truck and tools
- Documents work progress and completes electronic work orders
- Responds to customer generated calls and investigates reports of issues to determine appropriate corrective actions
- Responds to sanitary sewer overflows. Oversees crews assigned to clear sewer blockages, setup containment sites for spilled wastewater, manually move gas powered pumps into place, set pump hoses, clean up solid debris from contaminated areas, and restore impacted areas
- Supports the City’s emergency response in the event of inclement weather, to include support for debris cleanup after severe storms or snow and ice response for Division facilities
- Fills in, as needed, for assigned Utilities Crew Supervisor during absences or vacancies
High School Diploma or GED and four years of maintenance experience, or experience related to the fields listed below as shown:
- Construction: grading, storm drain, site work, builder, plumber, any utility construction (including fiber installation), road construction
- Landscaping: installer, maintenance, irrigation
- Mechanic: heavy equipment, HVAC, hydraulic systems
- Farming: manual labor, equipment operating
- Moving Company: labor, truck driver
- General Municipal Worker: utility inspector
- Tech School Student: mechanical
- Firefighter: full or part-time
OR
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.
Licensing and Certifications:
- Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire
- Valid North Carolina Class A Commercial Driver's License with a satisfactory driving record, or the ability to obtain within 90 days of hire
- NC WPCSOCC Collection System Operator Certification Grade I, or the ability to obtain within 1 year of hire
Preferred Qualifications:
- NC WPCSOCC Collection System Operator Certification Grade II
Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.
Heavy Work:
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently and/or up to 20 pounds of force constantly to move objects.
Working Conditions:
Work is performed in both the field and in an indoor office environment with moderate exposure to atmospheric conditions (such as fumes, odors, dusts, gases, poor ventilation, etc.); moderate exposure to environmental conditions (such as disruptive people, imminent danger, or a threatening environment); and frequent exposure to intense noise. Work conducted outdoors may be in close proximity heavy equipment, vehicle traffic, and open excavations
Note:
This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.
Salary : $45,245 - $73,150
