Solid Waste Services Director

Special Note: For optimal consideration, candidates are encouraged to apply immediately by submitting a comprehensive resume, compelling cover letter, and list of professional references via the website: https://goodhopeworks.com/job-board/. References will not be contacted until mutual interest has been established. This position will be considered open until April 30, 2025.

The Solid Waste Services Director is responsible for the direction, control and administration of all the functions of the Solid Waste Services Department. Directs the implementation of operations and programs of assigned department; provides strategic planning; coordinates, administers, and evaluates programs, projects, processes, systems, standards, and/or services; prioritizes and directs projects and initiatives in alignment with organizational strategy, mission and vision; ensures compliance with applicable regulations, standards, policies and procedures. 

Reporting to the Assistant City Manager and working closely with the entire City Manager’s Office team, the successful candidate will have a comprehensive knowledge of the laws and regulations governing solid waste services operations and administration. Thorough knowledge of the modern solid waste design, planning, and related principles and practices involving solid waste management activities. 

As a member of the City’s Management Team, it is important for candidates to have a demonstrated track record of responsive and timely communication skills; exercising strategic and political acumen, tact, and diplomacy; strong decision making; leadership and problem-solving skills; and the ability to establish and maintain effective working relationships with City officials, management, supervisors, and the general public. High quality internal and external customer service is valued. 

The City of Raleigh Solid Waste Services Department provides high quality waste management solutions to the Raleigh community through residential curbside solid waste collection; curbside residential and multi-family recycling; curbside yard waste collection; operation of a yard waste processing center; maintenance and monitoring of a closed landfill, and necessary specialized and supporting services. The department works proactively to reduce waste and to increase recycling in Raleigh, while demonstrating a commitment to sustainability in all areas of its operations. Operating with a $54.9 million budget, the Solid Waste Services Department includes 210 fulltime equivalent and six part-time equivalent employees.

Specialized services include services to the central business district, at special events and education and public outreach efforts focusing on increasing community awareness of solid waste services and programs. Supporting services programs include Geographical Information System (GIS), training and development, safety and code enforcement support the departmental operations. 
The Director will establish long-range plans, develop and oversee budgets, and consult and report events and activities to senior management while supervising and evaluating staff. The City of Raleigh seeks a curious and forward-thinking solid waste services professional who will continue to advance the City and the Solid Waste Services Department.

Key Initiatives and Opportunities

• Creating and maintaining positive relationships among senior managers and with employees in the department 
• Preparing and guiding the department through community growth 
• Managing the department’s transition to a full, self-sustaining enterprise operation 
• Expansion of the City’s multi-family recycling program 
• Implementation of new technologies to improve efficiency of service delivery and reduce missed collections 
• Potential transition of the loose leaf collection service to the department and guiding potential change to the leaf collection delivery model 
• Preparation of long-term vehicle replacement, including promotion of alternative fuel vehicles 
• Consideration of composting and other waste management/disposal pilot initiatives 
• Management of downtown waste collection pilot initiatives and review of current downtown waste collection model 
• Adjust staffing model and routing to account for rapid population growth while ensuring equitable distribution of workload 
• Creating a positive culture of collaboration, professionalism and mutual respect across all levels of the department 
• Creating, communicating, and implementing departmental policies that demonstrate fairness while creating a high standard for the department 
• Identifying opportunities to promote a safe work environment
  

A Bachelor’s Degree in public administration or field directly related to assignment and ten years of progressively responsible related experience that includes significant management and progressive supervisory experience in municipal solid waste services operations. Public sector experience preferred. Applicants may substitute an equivalent combination of education and relevant experience to successfully perform the essential duties of the job. A valid North Carolina driver's license and safe driving record or the ability to obtain one in 60 days is required for this position. Application and Selection Process:
The City of Raleigh Human Resources Department is partnering with Good Works Hope on this search project. For optimal consideration, candidates are encouraged to apply immediately by submitting a comprehensive resume, compelling cover letter, and list of professional references via the website: https://goodhopeworks.com/job-board/. 

References will not be contacted until mutual interest has been established. This position will be considered open until April 30, 2025. Good Works Hope will conduct preliminary interviews as applications are received. Only the most highly qualified candidates will be invited to participate in the selection process that starts in May 2025. After a selection has been made, an offer will follow, contingent on the successful completion of the remainder of the City hiring process. It is anticipated the selected candidate will join the City of Raleigh by the end of June or a mutually agreed-upon date. Confidential inquiries and questions regarding this position or the recruitment process should be directed to: Antoine Ensley Sr., MBA, SPHR, CWDP Good Hope Works 704-345-9315 (office) ensley@goodhopeworks.com www.goodhopeworks.com

For more information please review the Solid Waste Services Recruitment Brochure.

Salary : $99,494 - $184,064