What are the responsibilities and job description for the Training & Development Analyst position at City of Raleigh North Carolina?
Raleigh Parks is seeking a motivated, experienced, and passionate professional to join their Business Process Management Division. The Training and Development Analyst oversees the training program for the Department’s Recreation Management Software (RMS). The ideal candidate has excellent speaking and teaching skills, successfully builds relationships, collaborates, and displays creative problem-solving skills.
This position may supervise administrative employees and/or functions of the department and division.Education and Experience:
High School Diploma or GED and four years of related experience
OR
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.
Licensing and Certifications:
Positions in this class typically require: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.
Heavy Work:
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently and/or up to 20 pounds of force constantly to move objects.
Working Conditions:
Work is performed in both the field and in an indoor office environment with frequent exposure to hazardous physical conditions (such as mechanical parts, electrical currents, vibration, etc.); frequent exposure to atmospheric conditions (such as fumes, odors, dusts, gases, poor ventilation, etc.); frequent exposure to hazardous materials (such as chemicals, blood and other body fluids); frequent exposure to environmental conditions (such as disruptive people, imminent danger, or a threatening environment); and moderate exposure to extreme temperatures, movement restrictions, intense noise and travel.
Note:
This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.
- Oversee training program for the RMS
- Serve as the lead instructor for the RMS
- Assist in curriculum development, training documentation, resource libraries, and software permissions/roles
- Respond to requests for information, clarification and assistance from department staff related to recreation management software transactions, modules, software upgrades, and data entry
- Assist with special projects as assigned
This position may supervise administrative employees and/or functions of the department and division.Education and Experience:
High School Diploma or GED and four years of related experience
OR
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.
Licensing and Certifications:
- Valid NC Class C Driver's License or the ability to obtain within 60 days of hire
- Best practices related to software training and curriculum development
- Microsoft Office suite including Outlook, Excel, and Word
- Accounting software
- Recreation management software
- Public Speaking/Teaching
- Special project management and innovation, multitasking
- Communicate clearly and concisely, both orally and written. Keep accurate records and prepare and submit factual data in written reports or statements.
- Carry out job responsibilities in a self-directed and autonomous manner
- Establish and maintain cooperative relationships with those contacted in course of work
Positions in this class typically require: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.
Heavy Work:
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently and/or up to 20 pounds of force constantly to move objects.
Working Conditions:
Work is performed in both the field and in an indoor office environment with frequent exposure to hazardous physical conditions (such as mechanical parts, electrical currents, vibration, etc.); frequent exposure to atmospheric conditions (such as fumes, odors, dusts, gases, poor ventilation, etc.); frequent exposure to hazardous materials (such as chemicals, blood and other body fluids); frequent exposure to environmental conditions (such as disruptive people, imminent danger, or a threatening environment); and moderate exposure to extreme temperatures, movement restrictions, intense noise and travel.
Note:
This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.
Salary : $21 - $33
