What are the responsibilities and job description for the Utilities Specialist position at City of Raleigh North Carolina?
The Utilities Specialist provides operational, technical and maintenance support for the City’s water, wastewater, collection, and distribution systems. Work involves performing advanced specialized activities and/or leading technical and specialized skilled work. As assigned, Utilities Specialists may serve as lead workers, assigning work and monitoring work completion.
This position is assigned to the Raleigh Water Cross Connection Program, responsible for ensuring Cross Connection compliance of 40,000 public and private backflow assemblies and protecting the city’s water system supplying water to 650,000 residents and millions of visitors annually. This role also administers the Raleigh Water Hydrant Meter program and will complete reading, monitoring, maintaining, repairing, and replacing the cities 216,000 water meters, vaults, and appurtenances.
- Conducts surveys to determine facility hazards and the location of approved backflow assemblies
- Delivers CC Notices of Violation and working with non-compliant customers. Assists with conducting CC Orientation and Backflow Certification schools for outside contractors
- Assists the Hydrant Program with assembling, repairing, and testing hydrant meter rental units
- Maintains the CC database, troubleshooting and resolving errors in database through research in CC&B, Wake Gov, PUMA, and other internet sources
- Receives, processes, and responds to customer inquiries and complaints concerning testing letters and installation requirements. Receives and processes completed test reports
- Notifies customer of failed reports, assists with non-compliant customers, and assists with Certified Tester information and documenting assemblies
Education and Experience
High School Diploma or GED and four years of maintenance experience, or experience related to the fields listed below as shown:
- Construction: Site work, plumber, and utility construction (including fiber installation) and troubleshooting issues
- Landscaping: Installer, maintenance, irrigation
- Mechanic: HVAC, hydraulic systems
- Utility Inspector
- Tech School Student: Mechanical
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.
Licensing and Certifications:
- Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire
- The following certifications will be required to obtain post hire:
- City of Raleigh Backflow Certification and Cross Connection Control ORC Certification (within 2 years of hire)
- Water Distribution Level C Certification (within 3 years of hire)
Preferred Qualifications:
- Current or prior Cross Connection or Distribution System experience
- Excellent customer service skills
- Intermediate working knowledge of the Cross Connection Program
- Ability to analyze issues/problems and develop reasonable solutions
- Experience in implementing governmental policies
- Excellent written, verbal, interpersonal, and presentation skills
- Techniques and methods for organizing, prioritizing, assigning, and monitoring work as well as coaching and leading the work of others
- Standard practices, methods, and materials of assigned work
- Basic mathematical concepts
- Occupational hazards and applicable safety principles and practices
- Uses and properties of supplies and equipment
- Applicable federal, state, and local laws, codes, and regulations
- Customer service principles
- Specialized equipment relevant to the area of assignment
- Modern office technology
Skill In:
- Training and coaching staff, coordinating deadlines, prioritizing work demands, and assigning/monitoring work performed
- Monitoring and enforcing compliance with applicable regulations and standards
- Providing direction to others to meet standards, including in the safe and correct operation of tools and equipment
- Providing attention to detail in assignments
- Business math computations
- Comprehending reference books and manuals
- Organizing and maintaining materials, supplies, records, and files
- Interpreting and applying applicable laws, codes, regulations, and standards
- Providing customer service
- Intermediate level utiliization of Microsoft Office
- Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the public, and others to sufficiently exchange or convey information and to receive work direction
ADA and Other Requirements:
Positions in this class typically require: stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing and repetitive motions.
Medium Work:
Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Working Conditions:
Work is performed in both the field and in an indoor office environment with frequent exposure to hazardous physical conditions (such as mechanical parts, electrical currents, vibration, etc.); frequent exposure to atmospheric conditions (such as fumes, odors, dusts, gases, poor ventilation, etc.); moderate exposure to hazardous materials (such as chemicals, blood and other body fluids); frequent exposure to environmental conditions (such as disruptive people, imminent danger, or a threatening environment); frequent exposure to extreme temperatures, inadequate lighting and movement restrictions; and moderate exposure intense noise or travel.
Note:
This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.
Salary : $42,357 - $68,480
