Front Desk - Millbrook Tennis Center

Job Description

Recreation Leaders assist recreation facility directors and assistant directors in overall management and operation of the facility and recreation programs. Recreation Leaders are considered essential staff and can supervise a facility in the absence of a full time staff member. This position requires an extensive amount of training, including Safety, First Aid/CPR and Fire Safety, which will be provided.

Duties and Responsibilities

Oversee and/or direct daily program and staff activities. Provide outstanding customer service when assisting the public through various communication methods. Be familiar with the facility and city programs. Responsible for program registrations, and facility and shelter rentals. Proper collection and handling of fees in accordance with the City of Raleigh's cash handling policies and procedures. Maintain records using Excel, Word and Publisher, RecTrac Software, and general filing. Help maintain and clean facility as needed. Prepare attendance reports and distribute evaluations to patrons. Supervise check-in/check-out procedures of programs. Provide feedback regarding program goals and objectives. Create activity schedules. Develop and distribute promotional and marketing information.

Typical Qualifications

Millbrook Tennis Center is located at 1905 Spring Forest Rd in Raleigh 27615.

Up to 20 hours per week are available at the tennis center front desk for the following days/times:

Saturdays 8:30 am - 4:00 pm.

Duties include answering phone calls, using RecTrac software to reserve courts, taking payments, registering patrons for lessons, and assisting with ball machine rentals. Training will be provided.