Homeless Liaison Officer

Salary : $55,583.84 - $70,940.48 Annually

Location : Red Bluff, CA

Job Type : Full-Time

Job Number : 2024022

Department : Police

Opening Date : 01 / 14 / 2025

Closing Date : 1 / 28 / 2025 5 : 00 PM Pacific

Description

REQUESTING A RIDE-ALONG WITH THE POLICE DEPARTMENT IS STRONGLY ENCOURAGED FOR ALL SERIOUS CANDIDATES. PLEASE CALL 530-527-3131 AND REQUEST THE ON-DUTY SERGEANT TO SCHEDULE.

To develop, organize, and perform the Department's homeless and encampment related services in conjunction with local government agencies, community stakeholders, and non-profit, community-based organizations. Performs a wide variety of non-sworn field and office tasks including homeless outreach and engagement, facilitation of services, leading of encampment clean-up efforts, coordinating of activities amongst community partners, and attending pertinent role related meetings. Links individuals to outside resources, including medical care, mental health services, housing opportunities (including shelters), family reunifications, and drug and alcohol services. This position is distinguished by its responsibility to be the primary contact and resource for all homelessness-related issues.

Essential Duties & Responsibilities

SUPERVISION RECEIVED :

This position works under the direct supervision of the Sergeant on duty and the indirect supervision of the Operations Commander.

SUPERVISION EXERCISED :

None exercised.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

The following essential functions are typical for this classification. Incumbents may not perform all the listed functions and / or may be required to perform additional or different functions from those below to address Department needs and changing practices :

• Maintains and makes available to all department employees a list of resources available to the homeless.
• Maintains a list of the areas within and near our jurisdiction that frequently have homeless encampments.
• Organizes, plans, coordinates, and documents multi-agency encampment clean-up efforts including both pre and post event requirements.
• Documents, tracks, and manages property stored subsequent to encampment clean-ups.
• Processes evidence and property and provides for release or destruction according to prescribed procedures.
• Communicate, inform on, and enforce laws and ordinances as necessary.
• Engages in street outreach efforts involving individuals experiencing homelessness.
• Initiates contact and establishes rapport with unsheltered individuals for the purpose of providing assistance and / or gaining cooperation in vacating camp locations.
• Assists in complicated and complex issues concerning persons experiencing homelessness.
• Develops and recommends homeless-related policies, programs, and projects.
• Participates in the development and implementation of project goals, objectives, and priorities.
• Conducts research, studies, reports, and surveys related to homelessness.
• Coordinates homelessness-related planning and activities with other local government agencies, law enforcement, City staff and other community-based organizations.
• Interacts with and provides education and resources to residents, service providers, and people experiencing homelessness.
• Coordinates outreach resources to respond to calls for service.
• Coordinates and assists other police personnel in enforcement, non-enforcement, as well as sensitive and complex situations involving people experiencing homelessness.
• Responds to public, community and residents' concerns and inquiries in a courteous manner.
• Represents the City at various public forums as required to discuss homelessness and related topics.
• Completes written reports and documentation of plans, projects, and results.
• Develops meeting notices and outreach materials such as fliers and brochures.
• Serves as a liaison between the Department and the public including housed and unhoused individuals.
• Performs related and other duties as assigned.

TOOLS AND EQUIPMENT USED :

Personal Computer, telephone, copier, fax, vehicle, trailer, utility vehicle, and canine handling equipment.

PHYSICAL REQUIREMENTS AND ENVIRONMENTAL WORKING CONDITIONS :

The physical requirements and environmental working conditions described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work assignments are performed in an office environment as well as offsite field locations. In the office environment, job duties involve sitting, standing, and walking for prolonged or intermittent periods, and reaching, bending, and twisting at the waist to perform desk work and operate general office equipment, including a personal computer and keyboard, for prolonged or intermittent periods.

When working at off-site locations, the physical demands include bending, stooping, standing, kneeling, and walking over uneven terrain to get to homeless encampments and may include exposure to hazardous materials, communicable diseases, persons with mental health and or drug / alcohol addictions, as well as individuals who may be on parole or probation. The outdoor environment is subject to various weather conditions, including exposure to excessive heat and possible wildfire smoke. May require dealing with various animals (mostly dogs). The employee must be able to safely lift and carry various items weighing up to 50 pounds.

Education, Experience & Licenses

DESIRED MINIMUM QUALIFICATIONS :

Any combination of education and experience that would likely provide the required knowledge and abilities can be considered qualifying. A typical way to obtain the knowledge and abilities would be :

Education :

Experience :

Knowledge of :

Knowledge of basic English grammar, spelling, punctuation, and report writing techniques.

Planning, organizing, and coordinating projects and initiatives; Providing effective leadership and building relationships; Homeless assistance services and programs; Principles of team building and project management; Data tracking and performance measurement; and use of a personal computer and relevant software applications such as Microsoft Office (Word, Excel, PowerPoint, and Outlook) and other applicable software programs.

Ability to :

Work resourcefully with a minimum of supervision; Understand and carry out written and verbal instructions; Understand and carry out procedures and techniques for dealing with the public in a tactful but firm manner; Communicate clearly and concisely, both orally and in writing; Exercise sound judgment and tact; Demonstrate initiative; use proper skills in report writing and oral communication; Establish a well-rounded understanding of the Department computer system and culture; Establish and maintain effective relationships with others.

SPECIAL REQUIREMENTS :

TOOLS AND EQUIPMENT USED :

Personal Computer, telephone, copier, fax, vehicle, trailer, utility vehicle, and canine handling equipment.

PHYSICAL REQUIREMENTS AND ENVIRONMENTAL WORKING CONDITIONS :

The physical requirements and environmental working conditions described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work assignments are performed in an office environment as well as offsite field locations. In the office environment, job duties involve sitting, standing, and walking for prolonged or intermittent periods, and reaching, bending, and twisting at the waist to perform desk work and operate general office equipment, including a personal computer and keyboard, for prolonged or intermittent periods.

When working at off-site locations, the physical demands include bending, stooping, standing, kneeling, and walking over uneven terrain to get to homeless encampments and may include exposure to hazardous materials, communicable diseases, persons with mental health and or drug / alcohol addictions, as well as individuals who may be on parole or probation. The outdoor environment is subject to various weather conditions, including exposure to excessive heat and possible wildfire smoke. May require dealing with various animals (mostly dogs). The employee must be able to safely lift and carry various items weighing up to 50 pounds.

Selection Guidelines

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

The department is currently recruiting for one (1) vacancy

In addition, the City of Red Bluff is establishing an eligibility list to fill future vacancies for a Homeless Liaison Officer, as well as subsequent vacancies which occur during the life of the eligibility list.

Please submit ALL required documents when applying such as, copies of all required degrees and / or certifications as outlined in the job description. Incomplete applications will not be considered.

For questions about this recruitment contact :

Scott Garrison, HR Administrator

530-527-2605 Ext. 3051 | hr.redbluff@cityofredbluff.org

All final offers of employment are contingent upon successful completion of background, fingerprinting, drug test and physical examination provided by the City.

The City of Red Bluff is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

NOTE : THESE BENEFITS DO NOT APPLY TO PART-TIME EMPLOYEES.

This position is covered by the Police Officers' Association bargaining unit.

The City offers a generous benefit package which includes :

Benefits also include an annual paid leave plan of :

Do you have a valid Driver's License with a clean driving record?

Do you have three (3) years' work or volunteer experience in public service, community engagement or closely related field?

Do you have any work or volunteer experience working with unhoused populations?

Required Question

Salary : $55,584 - $70,940