What are the responsibilities and job description for the Information Technology Supervisor position at City of Redding?
The City of Redding's Information Technology department is accepting applications to fill one full-time Information Technology Supervisor vacancy. Employees in this classification are required to work well with the public and employees of the City. Excellent trouble shooting, implementation and planning skills are required to be effective in this classification.
The ideal candidate is an experienced supervisor who understands the mission critical aspects of information technology operations for a municipality supporting governmental operations, public safety, and utility industries. He or she has significant amounts of hands-on success in the following areas: supervision of technical support staff, Oracle cloud software, data, application support and configuration, vendor management and associated application support, information system operations, network and cybersecurity best practices, and public sector procurement.
- Assist in developing and implementing goals, objectives, policies, procedures, and priorities for assigned section.
- Plan, direct, coordinate, supervise and review the work of assigned personnel. Provide technical support for assigned section.
- Assist in the preparation and monitoring of the budget; determine staffing needs as well as equipment, materials and supplies; assist in preparing equipment specifications. Procure and maintain inventory of necessary materials and supplies.
- Respond to inquiries, problems or concerns from clients. Investigate and take corrective action.
- Evaluate, recommend and participate in selection of hardware/software for the City's data processing needs.
- Serve as liaison to user departments.
In addition to above, when assigned to Application Services:
- Coordinate projects with the user community.
- Support application software, both cloud and vendor applications.
- Assist in database design and the implementation of new systems.
- Knowledge of system operation
- Knowledge of database design
- Knowledge of Oracle Applications and Networks
- Knowledge of system performance characteristics
- Ability to interact effectively with the public and employees
- Ability to supervise and direct assigned area of responsibility
- Ability to provide effective leadership
- Ability to perform advanced modern programming as needed
Education, Experience, and Special Requirements:
Any combination of training and experience that provides the required knowledge, skills, and abilities is qualifying.
- Typical education would include a Bachelors degree from an accredited college or university, or equivalent in Computer Science, or equivalent combination of college and work experience.
- Typical experience would include five years relevant experience in Information Technology, one year of which shall have been in a lead or supervisory capacity. Depending on assignment: one year information systems hardware and software implementation and maintenance.
- Possession of the appropriate California driver's license, or the ability to acquire one within ten days of appointment.
- Requires some work to be performed after normal working hours and is subject to being on call to solve system problems, provide back-up for staff, etc.
Examination process: An oral board interview will be administered. This recruitment will create an eligibility list that may be used to fill current and future vacancies.
Selection Process: Final appointment is contingent upon:
- Positive past employment references
- Review of a driver history record (depending on position)
- Passing a city paid fingerprint criminal conviction check (applicants 18 and older)
- Passing of a pre-employment medical exam and drug and alcohol screening test (depending on position)
Salary : $95,796 - $134,796
