TIS Department Administrative Coordinator

The City of Redmond is a thriving, culturally diverse community and home to over 80,000 residents. Redmond is the hub of an array of commerce and industry ranging from technology, aerospace, and gaming to biomedical and innovation start-ups.
 
Are you an administrative professional with a talent for ensuring smooth departmental operations and delivering exceptional service to both customers and colleagues? Do you have strong communication skills, the ability to handle confidential information, and the capacity to maintain positive professional relationships within your department and with the public? The City of Redmond is seeking a Department Administrative Coordinator to support the Technology and Information Services (TIS) Department and ensure its operations run efficiently.

In this role, you will work closely with the Chief Information Officer and the Mayor’s office, requiring a high level of professionalism, maturity, and discretion. Your work will be complex and, at times, technically challenging, so a strong ability to think critically, stay organized, and problem-solve is essential. Advanced proficiency with various computer systems and programs is also a key requirement. As the sole administrative professional in TIS, you will provide direct support to the Chief Information Officer and Deputy Director. Future growth of the department may offer opportunities to lead and coordinate other administrative staff.

Ideal candidates will have experience in a technology-related field. Critical thinking, sound judgment, and initiative are crucial as you will be responsible for identifying issues and implementing effective solutions. This position may also involve supervising staff and overseeing certain departmental functions. You will play a key role in the department's budgeting process, with responsibilities that include researching, collecting, and analyzing data. Preference will be given to candidates with specialized skills in budgeting, technology contracts, and software licensing.

This is an onsite/hybrid position.
This position is full-time and might require some weekends and evenings.

• Coordinates and oversees office operations and may lead the work of other administrative staff within a department and/or division; identify resource needs and develop action plans to achieve departmental objectives
• Establish and update departmental processes, procedures and policies as advised by senior management
• Research, evaluate and analyze data and provide advice and suggestions to others for use when making decisions regarding policy, procedural or operational changes including financial information, project closeouts and budget development
• Communicate information about departmental policies, procedures and programs to staff
• Research and review documents and data to determine how they will affect internal processes and determine appropriate course of action and respond within scope of authority
• Manage special projects; independently lead, coordinate and plan work assignments 
• Independently develop conclusions and recommendations and present them to others; assemble and summarize data for management and prepare reports including budget summary/information as directed
• Provide confidential and advanced administrative support to Director and/or Manager 
• Answer customer questions on behalf of Director and consult with Director and others as appropriate
•  On-board supplemental and new employees on processes and procedures as they relate to the department
• Monitor, track and reconcile budgets and expenditures within the administrative scope of a project, program and/or department

Knowledge of and Skills in

• Advanced knowledge of office practices, methods and procedures
• Knowledge of applicable federal, state and local laws, codes, regulations and statutes
• Advanced knowledge and skill in working with a variety of software and computer products including MS Word, Excel and SharePoint
• Applicable knowledge of grammar, mathematics, statistics general budgeting practices and financial record keeping
• Contract review and management
• Skill in communicating clearly and effectively 
• Advanced skill in resolving complicated problems

Education and Experience

• High school diploma or equivalent; 2-4 years of college level coursework preferred, 
• Six years of progressively responsible administrative support experience at the executive level 
• Office management experience preferred.
• May require relevant certification or higher education coursework as it pertains to the department/division
• Equivalent combination of education, experience and training that provides the required knowledge, skills and abilities

Licenses and Certificates

• Valid Washington State Driver's License may be required

Other
This class description describes the general nature of the work performed, representative duties as well as the typical qualifications needed for acceptable performance. It is not intended to be a complete list of all responsibilities, duties, and skills required of the job.

Please review the Department Administrative Coordinator job description for more information about the knowledge, skills, abilities, working conditions, and physical requirements. 
 
Selection Process

• All applicants will be notified of their application status. 
• Top candidates will be contacted to participate in the next phase of selection process, which may include testing and/or an interview. 
• Note, the City may review existing application pools to fill this position or use this pool to fill future vacancies.

Offers of employment are conditional based on the candidate successfully passing both background and reference checks. Internal candidates are subject to passing a new background if the previous check was conducted more than six months ago.

Additionally, new hires relocating to the area are required to have Washington State residency within 30 days of their start date to comply payroll tax purposes. Our employees earn competitive wages and enjoy an exceptional benefits package that includes:

• MEDICAL INSURANCE - Choice of two plans for employees and their eligible dependents: Premera or Kaiser Permanente. All employee healthcare premiums paid for by the City of Redmond.
• PRESCRIPTION DRUG INSURANCE - Included with each medical plan
• DENTAL INSURANCE - For employees and their eligible dependents
• VISION INSURANCE - For employees and their eligible dependents
• OTHER INSURANCE - Life, accidental death & dismemberment insurance, short and long-term disability, optional employee-paid voluntary life insurance
• FLEXIBLE SPENDING ACCOUNTS - For tax savings on healthcare and dependent care expenses
• PAID VACATION & HOLIDAYS – with (13) paid holidays per year
• EMPLOYEE ASSISTANCE PROGRAM (EAP)
• RETIREMENT PLANS - Department of Retirement Systems (DRS) plus additional options that include: Municipal Employees Benefit Trust (Social Security replacement plan) and MetLife 457 Plan
• Annual COLA adjustments
• Annual merit increases of up to 5%

 
To learn about benefits at the City of Redmond, please visit C2MB (ajg.com) 

Salary : $79,248 - $106,980