What are the responsibilities and job description for the Contract Engineering Technician I/II (Permit Technician Services) #25B-5 (20599468) 2-Year Limited Term Position position at City of Redwood City?
Location
1017 Middlefield Road Redwood City, 94063
Description
ABOUT THE POSITION
The City of Redwood City invites you to apply for the position of Engineering Technician I/II (Permit Technician Services). Engineering Technicians typically perform technical duties in one or more three service areas: Drafting, Design and Support Services; Construction Inspections Services; and/or Permit Technician Services. The current opening will focus primarily on Permit Technician Services for receiving and issuing encroachment permits, in the Engineering and Transportation Department.
Candidates may be selected at either the Engineering Technician I or II level, based on their demonstrated knowledge, skills and ability. The Engineering Technician I position is the entry level position of the classification series. Incumbents at this level will be reasonably expected to progress to the Engineering Technician II level with experience and satisfactory job performance. Engineering Technician II is the intermediate level position of the classification series. Incumbents at this level will be given assignments with a higher degree of complexity and will progressively be expected to perform their work with greater independence.
Typical Responsibilities Include, But Are Not Limited To
Final Job Announcement - Contract Engineering Technician I_II #25B-5.pdf
Ideal Candidate
The ideal candidate is a highly organized and detail-oriented professional with knowledge of permit processing, municipal code compliance, and right-of-way encroachments. They review and process encroachment permit applications, ensuring regulatory compliance and coordination with various stakeholders.
They will have strong communication and customer service skills, as this role requires frequent interaction at the front counter, over the phone, and via email. The candidate must be able to explain permit requirements clearly, track applications efficiently, and assist in resolving issues related to land development and right-of-way encroachments. Strong organizational skills, the ability to manage multiple priorities, and proficiency in permit tracking systems are key to success in this role.
A proactive problem-solver and team player, the ideal candidate can work independently while collaborating effectively with City staff and external stakeholders. They demonstrate professionalism, initiative, and adaptability in both office and field settings and are committed to maintaining accurate records, coordinating with GIS teams, and supporting the City's engineering and public works functions.
Special Instructions
Submit your application including Resume via: www.CalOpps.org by Monday, April 14, 2025 at 5:00pm (or upon receipt of the first 125 applications). Oral Board interviews will be held over Zoom and is tentatively scheduled for the week of April 28, 2025.
Applications must be filled out completely. Failure to list work experience, and education or training or stating “See Resume” in the work experience section of the application will be considered an incomplete application and subject to disqualification. Resumes may be attached separately, but resumes will not be accepted in lieu of a City application.
Recruitment Contact
Contact Email
pschrotenboer@redwoodcity.org
1017 Middlefield Road Redwood City, 94063
Description
ABOUT THE POSITION
The City of Redwood City invites you to apply for the position of Engineering Technician I/II (Permit Technician Services). Engineering Technicians typically perform technical duties in one or more three service areas: Drafting, Design and Support Services; Construction Inspections Services; and/or Permit Technician Services. The current opening will focus primarily on Permit Technician Services for receiving and issuing encroachment permits, in the Engineering and Transportation Department.
Candidates may be selected at either the Engineering Technician I or II level, based on their demonstrated knowledge, skills and ability. The Engineering Technician I position is the entry level position of the classification series. Incumbents at this level will be reasonably expected to progress to the Engineering Technician II level with experience and satisfactory job performance. Engineering Technician II is the intermediate level position of the classification series. Incumbents at this level will be given assignments with a higher degree of complexity and will progressively be expected to perform their work with greater independence.
Typical Responsibilities Include, But Are Not Limited To
- Assist the public at the front counter by issuing permit applications, answering inquiries, and providing information on the application process, required permits, and municipal code compliance.
- Respond to phone calls and direct inquiries to the appropriate City personnel.
- Provide excellent customer service to all individuals by being attentive, understanding, responsive, fair, courteous, respectful, and to actively participate in maintaining a positive customer service environment.
- Address general encroachment inquiries, including parcel maps, improvement plans, encroachment permits, as-builts, and street improvements.
- Receive and review land development and right-of-way encroachment permit applications, ensuring completeness and compliance with regulations.
- Assess project scope and relevant
- permit requirements, advising applicants on necessary corrections.
- Verify contractor licensing, insurance, and regulatory compliance before permit issuance.
- Issue encroachment permits and process associated fees.
- Track plan check applications and route plans to appropriate staff for review.
- Log and manage permit information in the permit system (ComDev), set up files, and monitor plan status.
- Notify applicants, contractors, owners, developers, and engineers of plan status and required actions.
- Ensure all necessary approvals are obtained before issuing permits.
- Maintain engineering studies, inspections, surveys, and maps.
- Coordinate as-built information with the City’s internal Geographic Information System (GIS) team.
- Research City archives and retrieve plans, reports, maps and other public records for the Engineering Department, other departments, and public inquiry.
- Perform related duties as assigned.
Final Job Announcement - Contract Engineering Technician I_II #25B-5.pdf
Ideal Candidate
The ideal candidate is a highly organized and detail-oriented professional with knowledge of permit processing, municipal code compliance, and right-of-way encroachments. They review and process encroachment permit applications, ensuring regulatory compliance and coordination with various stakeholders.
They will have strong communication and customer service skills, as this role requires frequent interaction at the front counter, over the phone, and via email. The candidate must be able to explain permit requirements clearly, track applications efficiently, and assist in resolving issues related to land development and right-of-way encroachments. Strong organizational skills, the ability to manage multiple priorities, and proficiency in permit tracking systems are key to success in this role.
A proactive problem-solver and team player, the ideal candidate can work independently while collaborating effectively with City staff and external stakeholders. They demonstrate professionalism, initiative, and adaptability in both office and field settings and are committed to maintaining accurate records, coordinating with GIS teams, and supporting the City's engineering and public works functions.
Special Instructions
Submit your application including Resume via: www.CalOpps.org by Monday, April 14, 2025 at 5:00pm (or upon receipt of the first 125 applications). Oral Board interviews will be held over Zoom and is tentatively scheduled for the week of April 28, 2025.
Applications must be filled out completely. Failure to list work experience, and education or training or stating “See Resume” in the work experience section of the application will be considered an incomplete application and subject to disqualification. Resumes may be attached separately, but resumes will not be accepted in lieu of a City application.
Recruitment Contact
Contact Email
pschrotenboer@redwoodcity.org
