Chief of Risk Management

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This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• Tuition Assistance Program

Description

The City of Richmond Department of Finance is seeking a highly collaborative team player with resilient work ethic and an extensive background in risk management to serve as Chief of Risk Management.

The Impact:

The role of the Chief of Risk Management is to oversee the day-to-day operations of the City’s risk management program by assessing the City’s exposure/risk and recommending risk transfer and mitigation programs specifically managing the City’s property and casualty insurance programs, contractual risk transfer, workers compensation program and claims management, collection, and cost recovery of City property damage claims.

Duties include but are not limited to

• Manage the City’s self-insurance programs and analyzes potential financial exposures; establish loss prevention standards and evaluate alternative approaches to address losses and exposures; develop, implement, and monitor the adjustment of liability, subrogation, and property loss issues, and develop presentations to communicate risk management policies. Negotiate insurance contracts and financing programs for liability, workers compensation, and diverse multi-location properties; monitor the performance of internal and outsourced claims services.

• Responsible for the effective supervision of the Office of Risk Management operations including claims management, budget preparation and monitoring, purchasing and financial transactions, prioritizing and assigning work, performance management, employee relations, and related activities.

• Manage claims and loss control activities; and oversees the relationship with TPA. Review current claim handling procedures and program enhancements to streamline claims processing and mitigate loss.

• Coordinate and implement city-wide safety and health policies, programs, and training. Assist departments with specific safety and health related issues pertinent to their operations; ensure compliance with all federal, state and local regulations; ensures regulatory changes that may affect City operations are disseminated and provides recommendations and monitors compliance. Responsible for ensuring City compliance with the safety and health standards promulgated by the Occupation Safety & Health Administration (OSHA) Office.

• Develop proposals and reports on liability and insurance related issues and present recommendations to administration, City Council or others. Ensure reports and studies are appropriately processed in accordance with federal, state, and city laws and ordinances.

• Perform other duties as assigned

Qualifications, Special Certifications and Licenses

REQUIRED KNOWLEDGE

Risk Management - Thorough knowledge of federal, state and local regulations as they relate to risk management, claims adjusting and loss control. Knowledge of research and analysis methodologies, legal issues and procedures, economics, municipal finance and related issues. General knowledge of municipal organization and operations, and related federal, state and local agencies and organizations.

Supervision - Knowledge of leadership techniques, principles and procedures to assign work, schedule, supervise, train, and evaluate the work of assigned staff.

Technology - Knowledge of current trends and practices related to the use of technology in risk management, claims adjusting, loss control and related activities.

Customer Service - Thorough knowledge of principles and processes for providing customer services. This includes setting and meeting quality standards for services, and evaluation of customer satisfaction.

Computer Skills - Utilizes a personal computer with word processing, spreadsheet and related software with reasonable speed and accuracy.

Interpersonal Relationships - Develops and maintains cooperative and professional relationships with employees and all levels of management to include representatives from other departments and organizations.

Judgment & Decision Making - Ability to assess most workplace situations and hazards and recommend appropriate corrective measures or strategies. Evaluates the best method of research and then exercises appropriate judgment in establishing priorities and resolving complex matters. Considers the relative costs and benefits of potential actions to choose the most appropriate one.

Coordination of Work - Ability to establish and implement effective administrative programs and procedures. Ability to plan and organize daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Performs a broad range of supervisory responsibilities over others.

Communication - Excellent ability to effectively communicate complex ideas and proposals to include preparation of training, reports, agendas, and policies. Excellent ability to listen and understand information and ideas presented verbally or in writing.

Financial Management - Ability to perform arithmetic, algebraic, and statistical applications to perform purchasing and financial transactions. Ability to employ economic and accounting principles and practices in the analysis and reporting of budgeting data.

• 
  Bachelor's Degree in Business Administration, Occupational Safety or a related field

• 5-7 years of progressively responsible experience in Risk Management or insurance claim management

• 2-3 years of supervisory experience, or an equivalent combination of education and experience.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at Jessica.McKenzie@RVA.GOV.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

The City of Richmond Values Veterans. We are an official V3 Certified Company.

The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.

With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice".

The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.