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Program and Operations Supervisor - Payroll

City of Richmond, VA
Richmond, VA Full Time
POSTED ON 3/27/2025
AVAILABLE BEFORE 5/27/2025

Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity…YOU!!!

This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

  • Virginia Retirement System (VRS)
  • Language Incentive
  • Referral Bonus
  • Tuition Assistance Program

Description

*INTERNAL APPLICANTS ONLY: MUST BE A CURRENT CITY OF RICHMOND EMPLOYEE*

The City of Richmond, Department of Public Utilities is seeking a qualified Program and Operations Supervisor for Payroll. The selected candidate will be responsible for overseeing payroll processes and ensuring compliance. Additionally, this role ensures compliance with regulations, improves efficiency, and enhances service delivery to the community.


Duties include but are not limited to

  • Supervise and oversee the daily activities of the payroll staff and ensure the payroll process is efficient and accurate.
  • Ensure timely and accurate processing of employee pay, including salaries, hourly wages, pay differentials, bonuses, on-call pay, shift differentials and deductions.
  • Ensure that payroll records are up to date, accurate, and compliant with relevant laws, and city regulations.
  • Ensure the agency complies with all federal, state, and local payroll tax laws, including withholding and remitting the appropriate taxes.
  • Prepare and submit various payroll and leave reports for management review.
  • Resolve any discrepancies or issues with employee pay, such as incorrect deductions or missed payments, and handling employee inquiries related to payroll.
  • Review payroll data and make sure it aligns with the city's procedures and guidelines
  • Identify areas for improvement in payroll procedures and implement more efficient methods or technology to streamline processes.
  • Train payroll staff and managers on system updates, legal changes, and best practices in payroll processing.
  • Assist with internal or external audits by providing necessary payroll records and documentation.

This is an essential position, which requires the selected candidate to report to work for an emergency and on call duty in response to inclement weather/natural disaster.

Qualifications, Special Certifications and Licenses

MINIMUM TRAINING AND EXPERIENCE:

  • Bachelor's degree in business or public administration, or field related to assignment
  • Four years of journey-level professional experience in area related to assignment
  • A Master's degree in business, public administration, or field directly related to assignment may be preferred
  • An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification


LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS:

  • A certification as a Property Maintenance Inspector or a Property Maintenance Code Official through the Virginia Department of Housing and Community Development is required for certain Planning and Development Review positions.
  • Some assignments may require a valid Driver's License with a satisfactory driving record and a valid Commonwealth of Virginia Driver's License within 30 days of hire.


KNOWLEDGE, SKILLS, AND ABILITIES:

TYPICAL KNOWLEDGE, SKILLS, AND ABILITIES: These are a representative sample; position assignments may vary.

Knowledge (some combination of the following):

  • Accounting, budgeting, accounts payable/receivable
  • Computer programs such as Microsoft Office Suite
  • Cultural development
  • Data analysis
  • Data management
  • Electronic databases and related software applications (such as RAPIDS financial system, EIS eXpress reporting/ GL Connect)
  • Federal regulations pertaining to assigned area
  • General knowledge of the laws and legal procedures related to focus area
  • Implementation of Evidence Based Programs
  • Permit and plan review, processes, and procedures
  • Project management
  • Rule Based Applications
  • Surveillance services, including GPS
  • Virginia Juvenile Community Crime Control Act


Skills (some combination of the following):

  • Communicating and coordinating with various internal and external departments
  • Creating and implementing policies and procedures
  • Gathering and interpreting data routinely
  • Interpreting and applying federal regulations for programs
  • Managing contracts, projects, data, reports, etc.
  • Overseeing daily accounting and procurement functions
  • Overseeing the financial and operational aspects of programs of focus
  • Supervising including conducting performance evaluations, mentoring, etc.
  • Understanding a program's intent and application
  • Writing standard operating procedures
  • Oral and written communication


Abilities (some combination of the following):

  • Pay attention to detail
  • Organize
  • Set timetables, achieve milestones, track progress, and take corrective actions

Americans with Disabilities Act Requirements

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly talk, hear, see, and perform repetitive motions; and occasionally climb, stoop, crouch, reach, stand, walk, push, pull, lift, finger, grasp, and feel. The working conditions may include environmental hazards. In terms of the physical strength to perform the essential duties, this classification is considered to be light work, exerting up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects.


Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at Jessica.McKenzie@RVA.GOV.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.


The City of Richmond Values Veterans. We are an official V3 Certified Company.

The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.


With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice".

The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.

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