AI & Data Science Program Manager

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About

This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• T uition Assistance Program
  
  

Description

The City of Richmond is seeking a highly skilled AI and Data Science Architect to design, develop, and implement AI and data science solutions that support the city's public services. The ideal candidate will have a strong background in AI, machine learning, and data architecture, and will be responsible for ensuring the ethical and effective use of AI technologies in public services.

Duties include but are not limited to

• Develop and implement AI and data science strategies to enhance public services
• Design and maintain data architectures that ensure data quality, integrity, and security
• Collaborate with stakeholders to identify data requirements and develop solutions
• Ensure compliance with ethical guidelines, data privacy, and security regulations
• Conduct ongoing evaluation of AI systems to ensure they meet intended goals and adhere to ethical guidelines
• Provide training and support for public officials on AI technologies and data management
• Report and document the decision-making processes of AI systems to ensure accountability
  
  

Incumbents serves as an Essential employee, which means that the incumbent is required to work when the City is closed due to public emergencies, critical or hazardous conditions, or inclement weather

The incumbent in this position may be required to serve on-call 24 hours/7 days a week to provide support to rotating on-call staff for assigned critical systems and applications.

Qualifications, Special Certifications And Licenses

KNOWLEDGE, SKILLS AND ABILITIES:

KNOWLEDGE ( Some Combination Of The Following)

• Considerable knowledge in area of focus such as Ethernet, Cisco network, wireless network, IT architecture, telephony knowledge, and IT infrastructure library
• Change management
• Computer software in area of focus ( such as Oracle DBMS, MS SQL DBMS, Unis/Linux Systems, RedHat Enterprise, and communications management system databases)
• Various technologies in area of focus (such as Anti-Virus, Vulnerability Management, etc.)
• License management
• Project Management
• Demonstrated skills in administering various programs and applications in area of focus
• Advising customers on area of focus
• Analyzing, planning, installing, testing, tracking, implementing, documenting, fixing, and tuning software and hardware systems
• Communicating with and supporting various internal and external departments
• Designing, configuring, deploying, troubleshooting, administering, and maintaining system and devices
• Determining security requests' viability; diagnosing, researching, and resolving issues in area of focus
• Ensuring project and work documentation and processes are completely accurate, on time, and stored properly
• Patching and upgrading of systems and software
  
  

SKILLS ( Some Combination Of The Following)

• Administering various programs and applications in area of focus
• Advising customers on area of focus
• Analyzing, planning, installing, testing, tracking, implementing, documenting, fixing, and tuning software and hardware systems
• Communicating with and supporting various internal and external departments
• Designing, configuring, deploying, troubleshooting, administering, and maintaining system and devices
• Determining the proper device for the end user's needs
• Determining security requests' viability
• Diagnosing, researching, and resolving issues in area of focus
• Ensuring project and work documentation and processes are completely accurate, on time, and stored properly.
• Maintaining standardized procedures
• Managing area of focus
• Patching and upgrading of systems and software
• Possessing strong scripting/automation skills such as Power Shell and Python
• Processing purchase requests
• Resolving work orders, network outages, and network switch port moves
• Training and mentoring team members
• Updating and assisting in creating documentation
• Using specific technologies in area of focus
• Technical writing
• Oral and written communication
  
  

ABILITIES ( Some Combination Of The Following)

• Delegate and provide direction, if supervising staff
• Think critically
• Pay attention to detail
• Problem solve
• Organization abilities
• Exhibit patience and persistence
• Planning
• Be proactive
• Time management
• Prioritization
• Contribute to and support multiple projects simultaneously
• Use discretion to decide if a problem needs to be escalated or if standard procedures will correct the problem.
  
  

Minimum Training And Experience

• Bachelor's degree in Computer Science, Data Science, or a related field
• Four years of journey-level professional systems development experience
• One year of lead or supervisory experience
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification
  
  

LICENSING, CERTIFICATIONS, And OTHER SPECIAL REQUIREMENTS

• None required
  
  

Preferred Training And Experience

• Masters Degree preferred
• 5 years of experience in AI, machine learning, and data architecture.
• Proficiency in AI and machine learning frameworks, data modeling tools, and technologies
• Project Management Practitioner's Certification preferred
• Strong understanding of ethical considerations in AI and Data Science
  
  

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at Jessica.McKenzie@RVA.GOV .

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

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