Mayors Fellow Program - IT Intern

The Department of Information Technology is seeking a motivated and technically proficient individual to join our team as a Summer IT Intern (Mayors Fellow Program). This internship opportunity is designed to provide hands-on experience in various aspects of Information Technology, with a focus on either networking or end-user desktop support. The successful candidate will have the opportunity to work closely with experienced IT professionals, gaining valuable skills and insights into the IT industry.1. Networking (if applicable): - Assist in the configuration, installation, and maintenance of networking equipment such as routers, switches, and firewalls. - Participate in network troubleshooting and performance monitoring activities. - Support the implementation of network security measures and protocols. - Collaborate with the IT team on network design and optimization projects.

2. End User Desktop Support (if applicable): - Provide technical assistance to end users experiencing hardware, software, or network issues. - Install, configure, and troubleshoot desktop computers, laptops, printers, and other peripherals. - Assist in the deployment and maintenance of software applications and operating systems. - Respond to help desk tickets and escalate issues as needed to ensure timely resolution.

3. General Responsibilities: - Collaborate with team members to support IT infrastructure and systems across the organization. - Document procedures, configurations, and troubleshooting steps for future reference. - Participate in meetings and training sessions to expand knowledge and skills. - Adhere to IT policies, procedures, and security best practices. - Complete assigned projects and tasks within established timelines.To be considered for an internship in this program, applicants must adhere to the following criteria:

• The student must be currently enrolled in an undergraduate or graduate degree program, be in good academic standing (as defined below), and be registered for courses during the internship period. Summer Interns do not have to be enrolled in summer school but must be enrolled for the upcoming Fall semester.
• Be currently enrolled as an undergraduate student, a graduate student, or a recent graduate of an undergraduate degree program from a four-year institution in good academic standing (within the last 6 months
• After graduating from a degree program, the student no longer qualifies for an internship with this program unless they have been accepted into a graduate program which is scheduled to begin within twelve (12) months of the hire date. 
• Students must provide a college transcript and approval from the Academic Advisor or Career Development Counselor prior to the interview date.
• Students must be lawfully authorized to work in the United States and are required to present proof of such eligibility prior to beginning work.
• Undergraduate students must have completed 60 credit hours and have a 2.5 overall grade point average.
• Graduate students must be enrolled at an accredited institution and have a 3.0 overall grade point average. 
• No special certification or license is required.

**A cover letter and resume are required and must include the following information; academic major, area of professional interest, and City department(s) in which the applicant would most likely complete an internship.  If you are interested in being considered for more than one internship, a separate application package is required for each.  **  ADA COMPLIANCE

The City of Richmond, Virginia is an Equal Opportunity Employer. ADA requires the City to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations.

Salary : $18