Director, Utilities EB

Salary : $109,824.00 - $137,280.00 Annually

Location : City Hall (3200 Civic Center Circle NE)

Job Type : Full Time EB

Job Number : 2024-00178

Department : Utilities

Division : UT Administration

Opening Date : 09 / 23 / 2024

Position Summary

The Director of Utilities is responsible for the oversight of the Utilities Customer Service Division, managing the City's Water / Wastewater System, and insuring a safe and efficient operation. Position is responsible for management of quality customer service, the utility enterprise fund, financing capital projects, long term planning of water and wastewater utilities, water rights management and acquisition, and oversight of the utilities' contractors.

Please see our brochure by clicking on the link below :

Education, Training, Experience, Certifications, Licenses and Registrations

Education / higher education : Bachelor's Degree

For required college degrees, applicable field(s) of study : Engineering or directly related discipline

Minimum number of years of directly related experience : Seven years directly related experience, three of which are in a supervisory capacity.

Education and / or experience preferences : None

Driver's License requirement : Frequent Driver Regular Driver's License Required Endorsements : None

Note For any driver, driving record must always meet City driving and insurability standards.

Required certifications, licenses or registrations : Registered Professional Engineer (PE) in New Mexico

Time given after hire / promotion to obtain certification or licenses : Three years

Preferred certifications, licenses or registrations : Level IV - Water and Wastewater Operator State of NM Certification preferred.

Knowledge, Skills and Abilities

Knowledge : Thorough knowledge of municipal water and wastewater operations and administration. Advanced knowledge of engineering theory and practice, and state construction and maintenance standards and codes.

Skills : Must be able to type rapidly and accurately enough to successfully produce documents / spreadsheets, communicate via e?mail, or perform data entry as necessary to accomplish the essential functions of the position. Use of technology, equipment and software typically used in the office environment. Read, analyze, and interpret the most complex and sensitive documents, to include technical reports, legal documents, and financial reports that apply to the work. Respond effectively to the most sensitive inquiries, complaints, or disputes from regulatory agencies, customers, managers, and the general public. Write highly technical or legal reports, memoranda, and position papers for public dissemination using original or innovative techniques or style. Make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups and forums, and / or elected and appointed officials.

Abilities : Ability to analyze, interpret, and apply advanced mathematical concepts to solve organizational problems. Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.

Interaction with Groups / Agencies / Entities : Internal : Works with other department directors and managers on interdepartmental issues and special projects that may have a significant impact on provision of City services. Responds to requests for information from members of the Governing Body, Public Infrastructure Advisory Board, and City Manager. Maintains harmonious, courteous, and understanding relationships, while fostering a collaborative teamwork environment. External : Works with the Governing Body, Water / Wastewater Utility Contractor, members of the business community, other government agencies such as EPA, NMED, MRGCOG, Sandoval County and other municipalities, and with community organizations to insure a safe and efficient water and wastewater system. Works closely with the utilities' contractor operator, and other consultants and construction contractors. Responds to problems and concerns in a timely manner. Presents a friendly, courteous image for the City to the general public, customer, and public officials.

Essential Functions

The following functions are typical for this position. The omission of specific functions does not exclude them if the work is similar, related or a logical assignment for this position. Other duties may be required and assigned.

• Manages the construction, operation, maintenance, and repair of the City's utility infrastructure, to include planning, design and coordination of vendors and contractors.
• Oversees the operational and fiscal performance of the water utilities contractor to insure safe and efficient water and wastewater systems.
• Develops and maintains the capital and operating budgets, manages water rights acquisitions and water resource programs, and develops long-range water and wastewater utility planning programs.
• Manages the service contract for rubbish and recycling collection / disposal.
• Represents the Utilities Department at Governing Body meetings, Boards and Commissions and public hearings.
• Represents the City at county, state and federal proceedings regarding water and wastewater issues and works on legislative issues at the county, state and federal level.
• Plans, implements and manages a continuous program of maintenance, expansion and repair of City Water production facilities, distribution systems, collection systems, wastewater treatment plants, and water reuse and storage operations; manages the financial administration of all systems.
• Oversees the reviews of proposed subdivisions for conformance to the City's water and wastewater utilities regulations and coordinates all infrastructure and capital projects relating to water and wastewater systems.
• Advises the City Manager, Public Infrastructure Advisory Board and Governing Body on the status of the City's water and wastewater capacity to serve the needs of the City and, as necessary, the need for acquisition of water rights.
• Oversees the daily administrative and technical operations of the Department and the deployment of resources to projects in a fiscally responsible manner.
• Oversees the preparation of the Department's annual budget and presents the budget to the City Manager for review and approval by the Governing Body.
• Oversees development of the Department's five-year strategic plan for review and / or approval by the City Manager and dissemination to the senior management team.
• Develops the Department's annual operations plan to include measurable goals and objectives dissemination to the senior management team.
• Develops and implements strategies and programs to maintain Department productivity and employee morale.
• Develops and implements strategies to insure quality customer service to citizens, contractors, vendors, and government agencies and addresses customer service issues in a timely and responsible manner.
• Evaluates Department productivity and employee performance with managers and initiates strategies for improvement, as required.
• Develops partnerships with other government agencies, local businesses, and community organizations to improve services to the community.
• Determines professional development needs for Department personnel and provides training and educational opportunities for their growth and development.
• Insures that the City's human resources policies and procedures are understood and followed throughout the Department and personnel issues are addressed in a timely manner.

To view a summary of benefits offered by the City of Rio Rancho

Do you have a Bachelor's Degree in Engineering or directly related discipline? If you certify you have a degree, your transcripts must be uploaded showing degree and date awarded.

Are you a Registered Professional Engineer (PE) in New Mexico? If not, can you obtain the Registered Professional Engineer (PE) with three years of hire?

Do you have seven years directly related experience, three of which are in a supervisory capacity?

Required Question

Salary : $109,824 - $137,280