What are the responsibilities and job description for the Administrative Assistant III position at City of Roanoke, Virginia?
Performs routine to difficult administrative and technical work functions that require interpretation, judgment and determining appropriate processes to be used. Work is performed under general supervision.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Reviews existing and recommends improved policies, practices and procedures
Participate in a wide variety of community and recruitment events, as assigned by direct report supervisor
Manages the smoke alarm program for the Community Risk Reduction Division (CRR/FMO)
Assists with budget preparation and monitors budget expenditures
Collects and compiles information and prepares complicated statistical reports
Gives information to the public or directs requests to appropriate department
Assembles required documents and information for Council and other meetings as required
Composes and types letters and memoranda in conformance with City policies independently from brief instructions
Establishes and maintains filing systems and office procedures; keeps confidential files
Participate in a wide variety of division or department projects by researching or providing relevant informationDevelops proficient habits for data collection and report generation using spreadsheet and database management software packages
Arranges meetings and conferences; makes appointments if needed for the direct report supervisor
Interacts with public over the phone on a daily basis and provides answers to basic fact-finding questions relating to incident reports
This position also requires extensive customer service with the public. Public interaction is mainly by phone or electronic device but can also be in person. Applicants must have the ability to remain calm, respectful, and focused when interacting with customers, especially if the customer is not returning the same courtesy.
This position includes the preparation of notices, invoices, and legal documents for which accuracy and attention to detail is extremely important. Must be able to work well within a team environment.
Must be proficient with all Microsoft office software. Preference will be given to applicants with training and or experience in database administration and report development.
SUPERVISORY RESPONSIBILITIES
Applicant may supervise two to four subordinate administrative staff and train assigned staff as needed. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); Associate degree preferred but not required; three to five years related experience and/or training in a business, administrative support or related field; or equivalent combination of education and experience.LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to prepare reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate. As with any enforcement entity, the recipients of violation notices or abatement actions are typically irritated while a few may become very angry and even combative. At such times, the work environment may occasionally become loud and abusive.
This is a job description and not an individualized position description. A job description defines the general character and scope of duties and responsibilities of all positions in a job classification, but it is not intended to describe and does not necessarily list the essential job functions for a given position in a classification.
Salary : $39,932
