Recreation Assistant - Golf - Limited Term

Salary : $27.16 Hourly

Location : Rochester MN 55904, MN

Job Type : Limited Term - FT

Job Number : 20250008

Department : Parks and Recreation

Opening Date : 01 / 23 / 2025

POSITION DESCRIPTION

The City of Rochester welcomes applications for :

Recreation Assistant- Golf - Limited Term

The City of Rochester is committed to a community where all members feel a sense of belonging. We commit to recognizing the diversity of our community members, listening to ALL voices and providing equitable services to create an inclusive place to live, play and work.

We believe EQUITY should be at the center of all our work. We strive to represent our community in our teammates, as we know that diverse and inclusive teams are more innovative, and have an empowering impact on the work, progress and culture of our community.

It takes us all working together .

The City of Rochester, Minnesota (pop. 115,000 ) Park and Recreation Department provides a variety of leisure time opportunities for people to enjoy and manages more than 3500 acres of park land including 4 golf courses, over 100 individual parks and 85 miles of paved trails.

Providing traditional, innovative, and affordable quality services (activities, programs, and facilities) for Rochester's citizens and visitors."

Nature of Work

The Recreation Assistant works closely with the Director of Parks & Recreation, Recreation Supervisor, and Recreation Coordinator to support the operations of Parks & Recreation programs. This is a limited term position that oversees and assists with the day-to-day operation of recreational seasonal facilities, sports leagues and recreational programming. This specific role is being hired to assist at the 4 golf courses (Hadley Creek, Eastwood, Soldiers Field, and Northern Hills). An additional Recreation Assistant will be hired to assist in the coordination and operation of the First Tee youth golf program. Primary duties include scheduling tee-times, collecting appropriate fees for facility usage, cash handling and starting golfers and monitoring pace of play. Duties also include processing registration, scheduling and implementation of programming, and reporting. A successful candidate must be able to interact with the public in a professional, courteous, and helpful manner.

Work Schedule :

Work schedules vary and include weekends and early morning / evening hours.

Positions Available :

We will have one Recreation Assistant assigned to each golf course, plus an additional individual hired to work at Hadley Creek to help run the operations of our First Tee Program.

Pay Rate :

27.16 / hour, depending on qualifications / experience.

Limited Term Appointment : This is a limited-term position that is available until October 31, 2025, and is contingent upon the availability of allocated funds, as well as favorable performance by the incumbent. At the end of this time, the position will be eliminated unless the City elects ongoing continuation.

Most candidates will begin on or around March 20th!

To have your application considered in the first round of reviews, please apply before February 7, 2025. Applications will be accepted until the position is filled.

DUTIES AND RESPONSIBILITIES

The work below is representative of the scope of work performed within this job classification. Individual job duties will vary based on work assignment.

Customer Service

• Interact with program participants and guests and provides information on facilities and programs in a manner that will assure the highest possible level of guest service.
• Assist the recreation program leaders with management and supervision of programs. This includes providing hands-on support for the programs and filling in at locations as needed.
• Assist with the management and supervision of program staff including communications and scheduling.
• Assist the Recreation Supervisor with the planning and management of seasonal recreational facilities
• Follow prescribed cash handling and record keeping procedures.
• Assist with day-to-day department operations and office support.
• Utilize recreation management software to process registration and organize leagues and activities.
• Review and evaluate programs using surveys and other tools to measure performance and help inform any changes.
• Perform other duties as assigned or necessary

First Tee Program

MINIMUM QUALIFICATIONS

Education and Experience

HS Diploma or equivalent AND 3 years of experience performing administrative or customer service work.

Desirable Qualifications

Bachelor's Degree in Sports Management, Recreation Management or similar field

2 years of experience working in recreation or sports industry.

Experience working at a golf course performing golf operations

ADDITIONAL INFORMATION

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of : sports and the rules and regulations (specifically golf, basketball, volleyball, softball, and kickball); other recreation programs; administrative and management practices.

Skill in : providing excellent customer service; communicating with participants and guests in-person, on the phone and via email; handling cash transactions and the use of simple accounting.

Ability to : deal tactfully with the general public and program participants in person, on the phone and via email; and understand and carry out oral and written assignments; handle frequent interruptions; establish effective working relationships; follow instruction and prescribed procedure.

PHYSICAL AND ENVIRONMENTAL CRITERIA In compliance with the Americans with Disabilities Act, the following represents the physical and environmental demands for this position. The employee must be able to perform the essential functions with or without accommodation.

In consideration of the overall amount of physical effort required to perform this position, the work is best described as Light Work : Exerting up to 20 pounds of force occasionally, and / or up to 10 pounds of force frequently, and / or a negligible amount of force constantly to move objects. If the use of arm and / or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.

Physical demands that may be required continuously (2 / 3 or more of the time), frequently (1 / 3 to 2 / 3 of the time), and occasionally (up to 1 / 3 of the time) are noted below :

Continuous demands : Standing, walking

Frequent demands : Bending, stooping, kneeling, pulling, pushing

Occasional demands : Lifting

Sensory requirements necessary in the performance of the essential functions of this position include : sight, hearing, touch.

Environmental conditions that may exist in the performance of the essential functions of this job include :

Extreme heat (above 100 degrees)

Noise (need to shout in order to be heard)

The following supplemental information may be used as a scored evaluation of your knowledge, skills and experience. Be certain that the choices you make correspond to the information you have provided in your application and resume. You must be honest and accurate in answering the supplemental questions and do not type "see resume". You may also be asked to demonstrate your knowledge and skills in a work sample or during an interview for this position. By completing this supplemental questionnaire you are attesting that the information you have provided is true and accurate. Any information provided may be reviewed by the hiring manager. Any misstatements or falsification of information will eliminate you from consideration or may result in dismissal. Do you understand and agree with this statement?

What is your preferred name?

Which of the following best describes your level of education?

Have you previously been employed by the Parks and Recreation Department as a temporary seasonal employee?

Which of the following best describes your years of employment experience performing customer service or administrative office duties?

Describe your employment experience providing customer service or performing administrative office duties.

Which of the following best describes your familiarity with the game of golf?

Which of the following best describes your experience working at a golf course or golf pro shop?

Briefly describes your experience working at a golf course or golf pro shop.

City golf courses are open 7 days / week, typically March-October. Would this schedule work for you?

Tell us how your professional, educational and lived experiences would help you be successful in this role.

CONDITIONS OF EMPLOYMENT : If selected as a finalist, are you willing to undergo a background investigation which may include, but not limited to : verification of employment and educational records, identification verification, driver's license record and a criminal history?

Required Question

Salary : $27