What are the responsibilities and job description for the System Administrator (Cloud Application) position at City of Rochester, NY?
Salary : $72,703.00 - $95,861.00 Annually
Location : 30 Church Street Rochester, NY
Job Type : Full-Time
Job Number : 25DM987NBA03
Department : Neighborhood & Business Development
Bureau : Commissioner's Office
Opening Date : 03 / 07 / 2025
Closing Date : 4 / 7 / 2025 11 : 59 PM Eastern
General Description
This is a Competitive Class position. The individual selected to fill this vacancy will be given a provisional appointment and will be required to participate in the next Civil Service Examination for this title.
A qualified applicant may be provisionally appointed and serve in the position until a Civil Service Examination is administered and an appropriate eligible list can be established to make a permanent appointment in accordance with the Civil Service Rule of Three. (See "" Provisional Appointment - FAQ's) If you are already a City employee and have permanent, competitive status in your current position and appointment to this title would result in a provisional appointment in another department, you will lose your previous permanent competitive rights.
CITY RESIDENCY WILL BE REQUIRED WITHIN ONE YEAR OF HIRE.
Typical Work Activities
- Responsible for the overall maintenance and ongoing build-out of multi-tenant Software;
- Designs and oversees release testing of the system to ensure that it meets the City's needs;
- Leads the change control process for the system by evaluating the feasibility and value of requests for changes to the system, as well as prioritizing system upgrades and enhancements;
- Ensures the system's performance continuously meets all standards outlined in the vendor contract;
- Develops plans and monitors all necessary hardware or software upgrades to support the system's growth and health;
- Serves as the data owner and subject matter expert for the system;
- Oversees all system upgrades;
- Develops and implements contingency plans for the system such as data backups, disaster recovery planning, business continuity planning, and archiving;
- Configures and provides continuous improvements to stock reports and dashboards;
- Writes scripts or uses external tools to configure the automation of scheduled jobs;
- Troubleshoots and resolves day-to-day issues related to system performance and if necessary works with the vendor to resolve major system issues;
- Provides direct support to system users such as answering questions on system use, data, reporting, and workflow;
- Creates training resources and provides training for internal and external users;
- Defines and configures user access roles by understanding best practices and procedures;
- Partners with City IT Security Staff to discuss potential impacts of system patches on application performance.
Minimum Qualifications
For full-time employees :
The City of Rochester offers a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.
For less-than full-time employees :
The City of Rochester offers numerous growth opportunities to include the potential to transition into full-time, permanent employment.
Salary : $72,703 - $95,861
