Lateral Communication Specialist I

About us: Willamette Valley Communications Center (WVCC) is a division of the City of Salem and the Salem Fire Department. WVCC dispatches for 32 Police, Fire and Medical agencies in Lincoln, Polk, and Marion counties in a 24/7, 365-day center.

• 40 hours sick leave to start
• 40 hours vacation leave to start
• Reimbursement of moving expenses
  • If the move is > than 100 miles, you will be reimbursed up to $1,000.

• Medical, dental, and vision coverage for you and your family.
• Paid vacation and sick time in accordance with City policies
• Competitive pay
• Employer-paid PERS contribution of 6%.
• Health care and dependent care flexible spending accounts.
• Voluntary long-term care.
• Employee wellness program.
• Employee assistance program.
• Employee health clinic.
• Bonus perk - we have the best team to work with, onsite exercise equipment, and more!
• The City of Salem offers a comprehensive and equitable base salary within the listed range based on your experience, skills, and education. We encourage you to clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Learn more about Equal Pay.

*To be considered all applicants must complete the following steps:

1. Complete a city job application. 
2. Answer supplemental questions
3. Email WVCCcareers@cityofsalem.net to receive a link to the Criticall test. Please note, if you are already certified by DPSST you do not need to take the Critcall test.
4. Fill out the observation form attached and email to WVCCcareers@cityofsalem.net to schedule a time for an observation. 

• Must be currently, or in the last 12 months, employed as a Telecommunicator and have 3 years experience and/or experience within the last 5 years dispatching Law enforcement for a municipality, state, or federal agency. This must be listed in your work history and verified to qualify for consideration for this position.
• Applicants must submit a cover letter describing how their skills and experience align with the stated job responsibilities and qualifications. 
• Must pass the pre-employment drug test (including marijuana) 
• Must pass the pre-employment background check, criminal background check, and psychological exam. 
• Must pass the Criticall test (Typing requirement: 35 wpm with 95% accuracy). 
• Must be able to work periodic overtime and a variety of rotating shifts including holidays, nights, and weekends. 
• Pass a vision and hearing examination. 
  • Vision and Hearing: Oregon's minimum standards for employment as a Telecommunicator can be found in https://oregon.public.law/rules/oar_259-008-0011
• Successful completion of the Emergency Medical Dispatch (EMD) and Basic Tele-communicator courses provided by WVCC by the end probationary period. 
• Graduation from high school or a G.E.D. and experience in performing high-activity call receiving work, communicating via telephone equipment, or dealing with emergency related requests from the public.

• Current DPSST Telecommunicator certification is preferred but not required
• Out-of-State agency experience will be considered on a case-by-case basis to determine eligibility.
• Must be able to obtain required DPSST state certification during the probationary period.

For more information on the hiring process click here
 
How can I apply?
 
 The City of Salem invites individuals of all diverse communities and backgrounds to apply for our available job opportunities as we strive to provide the best service to everyone. The City of Salem is committed to providing equal employment opportunities to all and has a culture that values diversity, equity, and inclusion. We believe that by welcoming differences, encouraging new ideas and views, listening to, and learning from each other, we are better able to serve the community.
  
 To apply, click on the green “Apply” button to complete your application.  Make sure that you specify how you meet the qualifications outlined in the class specification and complete the application.  
  
 Applicants that meet the minimum qualifications as outlined above but not selected for this position may be placed on an eligibility list, and candidates may be hired from the list. Eligibility lists are valid for six months. The City will send email notifications to eligible candidates about potential hiring opportunities so please ensure your email settings accept our system generated email notifications.

Next Steps:
Skills Testing: 

Successful candidates that pass the skills testing will be invited to sign up for an interview.
 
Interviews:  
 Successful candidates that pass the interviews will be moved forward to the background investigation phase of the process.
 
 Tentative hire date: TBD

If you would like more information about employment at the City of Salem, please visit our website at www.cityofsalem.net/jobs.
 
The listed work examples are illustrative of the classification level and not intended to list all duties typically assigned to this classification. Employees may do all or some of the listed duties, or other related duties. The above statements are intended to describe the general nature and level of work being performed by employees assigned this classification. It is as well intended to be compliant with the Americans with Disabilities Act. 

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For more information about employment at the City of Salem, please visit our website at www.cityofsalem.net/jobs.

THIS ANNOUNCEMENT IS NOT AN IMPLIED CONTRACT AND MAY BE MODIFIED OR REVOKED WITHOUT NOTICE

Salary : $31 - $39