What are the responsibilities and job description for the 911 Dispatcher position at City of Salina, Kansas?
911 DISPATCHER
City of Salina, Kansas
Police Department
Apply: jobs.salina-ks.gov
The 911 Dispatcher serves as an essential link in providing rapid communication & assistance to emergency teams. This role demands collaborative skills, meticulous attention to detail, & decisive judgment. Key qualifications include having a high school diploma & completing necessary training programs. This role is a critical connection to deliver vital services to our community.
Career Advancement: Lead Dispatcher, Communications Supervisor
On-the-Job Training: Training for the 911 Dispatcher position is conducted by seasoned professionals, offering a thorough introduction to emergency communication protocols. New employees benefit from hands-on experience, learning advanced communication techniques & problem-solving strategies essential in high-pressure scenarios. The training emphasizes real-time decision-making & adaptability, ensuring staff are well-equipped for immediate & future challenges. This commitment to continuous development encourages employees to cultivate new abilities & envision a lasting career within the organization.
Duties:
· Responsible for dispatching all police, sheriff, fire, & ambulance operations in the city & county.
· Monitors radio transmissions & provides necessary support through use of a fixed two-way communications system; monitors a computerized emergency system & dispatches appropriate response.
· Receives emergency & non-emergency telephone calls for service & dispatches necessary emergency/service response using a two-way communications system.
· Operates a nationwide computerized database providing inquiry support for authorized requestors; enters a variety of data into a computerized database for the purposes of permanent storage & retrieval.
Education: High school diploma or G.E.D.
Experience: Requires successful completion of in-service training program in communications related curriculum within six (6) months from start date of employment.
Requirements:
· Must be nineteen (19) years of age or older at start date of employment.
· Must live within 40 minutes response time.
Work Type: Light, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
Machines, Tools, & Equipment: Calculator, computer, internet, radio, telephone, & typewriter.
Selection Process: Must pass selection process that includes assessment interviews, psychological evaluation, computer voice stress analyzer examination, & thorough background checks.
Hours:
· Twelve (12) hour shifts from 6:00 a.m. to 6:00 p.m. & 6:00 p.m. to 6:00 a.m.
· Every other weekend off.
Starting Pay DOQ EOE:
· $21.76-22.82/hr.
· $45,247- 47,528/yr.
· Additional differential of $1.50/hour for hours worked after 6:00 p.m. & before 6:00 a.m.
· Additional compensation for associate’s, bachelor’s, or master’s degrees.
· Additional compensation for bilingual Spanish-speaking employees.
Paid Time Off:
· 48 hours of vacation available upon hire, additional 48 hours earned during the year (96 hours in first year).
· 96 hours of sick leave during first year
Examination: Mandatory completion of computerized Dispatcher examination.
Watch emails for examination scheduling notifications!
Application Deadline: Until filled
Apply: jobs.salina-ks.gov
Job Type: Full-time
Pay: $45,247.00 - $47,528.00 per year
Benefits:
- Dental insurance
- Dependent health insurance coverage
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 12 hour shift
Work Location: In person
Salary : $45,247 - $47,528
