What are the responsibilities and job description for the Technical Services Manager position at City of Salinas?
The City of Salinas is accepting applications for a Technical Services Manager to lead and oversee technology-related services and program activities as well as collection development and bibliographic services operations for the Library and Community Services Department. The ideal candidate will be a strategic thinker who is passionate about technology, innovation, and teamwork. This recruitment is open until filled and may close at any time. Apply today!
An additional Educational Achievement premium of 2.5% will be paid for a Bachelor's degree plus 2.5% for a job-related graduate degree and a two percent (2%) increase to base salary effective the first full pay period of July 2025. Click here for a complete list of benefits.
SPECIAL INSTRUCTIONS: All applicants must provide proof of the required education at the time of application or submit to the Human Resources Department. Applicants with foreign degrees/transcripts must provide U.S. degree equivalency by submitting a credential evaluation report. Applications are incomplete without the required documents and will be disqualified. Applicants are responsible for ensuring all documents are received.
Summary of Duties: Under general direction plans, organizes, coordinates, and supervises technology-related services and program activities as well as collection development and bibliographic services operations for the Library and Community Services Department. Proactively ensures that the Department remains current and relevant in their physical and digital collection development and cataloging processes, technology-related programs, services, and systems and remains current on technology trends to identify possibilities for collaboration and partnership on technology-related initiatives both within the Salinas Library and Community Services Department and externally.
Supervision Received and Exercised: Receives immediate direction from the Library and Community Services Director or designee. Exercises direct and/or indirect supervision over assigned professional, technical, and clerical personnel.
- Provides leadership and management of the Department’s technology-related programs and services and collection development and bibliographic services operations
- Tracks trends, investigates new and emerging technologies and collection development practices, and incorporates them appropriately into the Library and Community Services environment
- Evaluates desktop, network, and server components (including hardware and software) for possible purchase
- Oversees the management of computer networks including the Department’s Digital Labs and Department’s inventory of mobile technology, including the configuration, installation, management and support of a multi-segmented local area and wide area networks
- Oversees the collection development, cataloging and physical processing of library materials that are relevant to the community and promote diversity, inclusivity, and equity
- Serves as liaison between the library and automation vendors, collection material vendors, sales representatives and City technology staff
- Coordinates the management of the Department’s Internet presence including accuracy of web pages, the library’s digital collection, social media communications, and library marketing outreach
- Researches and addresses barriers to efficient delivery of library collection and technology to support operations, services and programs, including coordinating training to improve skills of Department staff and encourages the integration of technology into the Department’s programs (both physical and virtual presence)
- Leads the planning and development of long and short-term Departmental information technology strategic plans; analyzes operational procedures related to activities of the technology program unit and makes recommendations for improvement
- Participates in the selection of technology-related, collection development and bibliographic services personnel; schedules, trains, supervises and evaluates assigned staff; assigns work activities, projects and programs and monitors workflow; fosters an environment of teamwork within the division and throughout the Department
- Promotes department goals, communicates regularly with peers and administration, and identifies areas of need and resolves potential conflict
- Participates in budget preparation and administration; prepares costs estimates for budget recommendations, submits justifications for budget items; monitors and controls expenditures; and coordinates with other Department staff to plan for the best use of resources; maintains records; prepares reports, computer data, special studies and correspondence as needed
- Performs other duties in support of library and branch operations including general reference, customer service, responds to citizen complaints and inquiries, and special event programming as needed
- Serves as a member of the Department’s Administrative Team and may be called upon to represent the Department with groups, organizations, committees and at professional meetings and/or workshops
- Promotes and maintains safety in the workplace
- Performs related duties as assigned
Knowledge of:
- Technology public access programs, trends, open-source resources, and usage in public institutions and community
- Concept of local area and wireless networks, system analysis principles and techniques, technology troubleshooting principles and practices, standard operating systems for servers and networks, and their use in public libraries
- Practices and trends of collection development principles and cataloging processes in a public library, including utilization of integrated library systems, access services technologies, and digital resources
- Standard database, word processing, spreadsheet, and similar public access software skills
- Public library policies, procedures, and functions
- Principles and practices of supervision, training, team building, and library management
- General trends and practices of digital and social media outreach and website development
- Current trends and innovations in the field of library industry and technology services
- Administrative and budgetary processes applied to a public library
- Principles and practices of supervision and training
Ability to:
- Research, analyze and prepare recommendations regarding Library programs, services, equipment, and personnel
- Coordinate departmental/divisional activities and develop department policies and procedures in area of assignment
- Prepare budget recommendations and monitor expenditures
- Interpret, analyze, and compile data for reports and statistics
- Act as the Department’s representative to professional organizations; attend Library Commission and Friends of the Library meetings
- Take initiative, evaluate, resolve problems and identify methods for improving services or operations
- Effectively participate in planning, promoting and delivering exceptional services to the community
- Establish and maintain effective working relationships with staff, library patrons, and other City employees
- Work independently and meet deadlines
- Exercise discretion and independent judgment
- Train, supervise and evaluate professional, technical and clerical personnel
- Plan, organize, monitor, and evaluate subordinates’ work assignments to accomplish unit objectives
- Deal courteously and tactfully with the public in responding to complaints and inquiries
- Communicate effectively in technical and non-technical terms, both verbally and in writing
Education: Bachelor’s degree from an accredited college or university
Experience: Five years of increasingly responsible professional library experience working with collection development, bibliographic services, digital resources, and information technology systems in a library, educational or non-profit organization and three (3) years of which shall include supervisory experience. A Master’s degree in Library and Information Science from a school accredited by the American Library Association may be substituted for two years of the required experience.
Licenses and Certifications: A valid State of California Driver’s License.
Physical Demands and Working Conditions: Physical, mental and emotional stamina to perform the duties and responsibilities of the position; manual dexterity sufficient to write, use new technologies and related equipment; vision sufficient to read printed materials, visual display terminals; hearing sufficient to conduct in person and voice conversations; speaking ability in an understandable voice with sufficient volume to be heard in a normal conversational distance and in addressing groups; physical agility to push/pull, squat, twist, turn, bend, stoop and reach overhead; physical mobility sufficient to move about the work environment, ability to climb and descend stairs: physical strength to lift up to 25 pounds; physical stamina sufficient to sit for prolonged periods of time; mental acuity to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, make valid judgments and decisions.
Meet with public and community individuals and organizations on use of technology programs. Instruct public and staff on technology services and programs. Business office working environment subject to sitting at a desk or standing at a counter for long periods of time, bending, crouching, or kneeling at files, pushing/pulling of file drawers and supplies, reaching in all directions and prolonged periods of time working at a computer or other technology equipment. Travel for training, meetings, and/or to visit various facilities within the City. May work irregular hours including evenings and weekends.
Employee must complete SB 1343 Sexual Harassment Prevention Training within six months of appointment and every two years thereafter.
The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.
For questions, please contact Patricia Peñaloza, Human Resources Manager, at (831) 758-7416 or patricia.penaloza@ci.salinas.ca.us
Salary : $7,406 - $9,454
