Salary : $25.68 - $35.20 Hourly
Location : Sammamish, WA
Job Type : Full-Time
Job Number : 00236
Department : Community Development
Division : Permit Center
Opening Date : 02 / 14 / 2025
Closing Date : 3 / 2 / 2025 11 : 59 PM Pacific
FLSA : Non-Exempt
Bargaining Unit : WSCCCE AFSCME Council 2
The City of Sammamish is a safe, family-friendly suburb in the Seattle area. The community boasts amenities found in a much larger community, all while maintaining its small-town charm. Sammamish has quality neighborhoods, vibrant natural resources, high-quality schools, retail offerings, and an abundance of recreational opportunities.
Description
As an Office Assistant I , you'll play a vital role in keeping our operations efficient and seamless. From handling clerical tasks and managing records to assisting residents and staff with inquiries, your contributions will help ensure our City runs at its best.
Why Join Us?
- Impactful Work : Offers a unique opportunity to make a significant impact in local government.
- Professional Growth : Access to continuous learning opportunities and career advancement.
- Comprehensive Benefits : Health, dental, and vision insurance, FSA, retirement plans, and generous paid time off (vacation and sick).
- Collaborative Environment : Work with a dedicated and supportive team passionate about public service.
- Work-Life Balance : Paid time off, including vacation, sick leave, and comp time option as a commitment to your well-being; 14 paid holidays plus a floating holiday.
GENERAL PURPOSE
Performs a variety of routine clerical and administrative activities for the City of Sammamish (City). Work involves supporting daily activities of Community Development Department or assigned staff, interacting frequently with, and providing information to the public, using designated office systems to locate files and information, and generating and distributing correspondence and documents. Performs daily cashiering and passport acceptance service and licensing programs. Work is performed under moderate supervision with limited latitude in the use of initiative and independent judgment.
Essential Duties and Responsibilities
ESSENTIAL FUNCTIONS
The essential functions listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
Opens and closes City Hall and the front desk.Receives the public and answers questions; responds to inquiries from personnel, citizens, and others; refers to appropriate department / personnel as needed; provides support to residents with permit related scheduling.Answers phones per established standards and protocols, provides information or routes calls to appropriate departments / personnel as required or necessary.Performs cashiering tasks (taking cash, credit card, and check payments through different software systems) for permits and other City-related business. Records and reconciliates daily financial data.Provides pet and solicitor licensing services.Performs a variety of clerical duties including typing, copying, scanning, collating, and filing documents and correspondence; search for and enters data into files, spreadsheets, and automated office systems; maintains and updates contact information and distribution lists (for digital and USPS distribution); performs simple math calculations and completes assigned forms and paperwork.Receives mails, packages and shipments; sorts, opens, and / or distributes incoming and outgoing mail for personnel; inputs and updates information into designated manual and / or electronic correspondence logs; prepares outgoing mail.Assists the Clerk's Office in Public Records Requests and other tasks with scanning and preparing documents for storage and / or destruction, in accordance with mandated records retention laws.Prepares meeting rooms, meeting packets and makes copies as assigned, takes meeting notes for department meetings.Provides administrative support to all divisions within the Community Development Department, including back-up for the Special Project Assistant by assisting in purchasing supplies, renewing memberships, and booking training / travel for department staff.Performs Passport Acceptance Services as needed.May assists with intake for financial guarantees for the Special Project Assistant; also assists with research information and locating documents and records; provides accurate and timely follow up to assigned searches.Maintains inventory of departmental supplies, materials, and equipment.Operates a variety of office equipment in the performance of job activities including but not limited to, telephone and voicemail system, computers, printers, copiers, fax machine, microfilm equipment, digitizing equipment, and postage machine.May learn and perform the work of higher-level personnel to ensure continuity of services and communication to public customers and internal activities.Establishes and maintains effective working relationships with those interacted with during work regardless of race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, genetic information, disability, political affiliation, military service, or diverse cultural and linguistic backgrounds.SUPERVISION EXERCISED
This position has no supervisory responsibilities.Qualifications
High school diploma or GED; supplemented by up to one (1) year of office reception or customer service experience, including cashiering or financial reconciliation, data entry activities and the use and maintenance of electronic file systems; or an equivalent combination of education, certification, training, and / or experience. This level is intended to provide on-the-job-training to employees with basic skills. Employees must be a U.S. Citizen and be able to provide supporting evidence. Additionally, they cannot be on parole, probation, or under indictment for any federal, state, or local felony or misdemeanor related to breach of trust or moral turpitude (i.e. embezzlement, document, fraud, drug offense, or dishonesty carrying out a responsibility involving public trust) and they must be free of any federal, state, or local felony convictions or misdemeanor convictions related to breach of trust or moral turpitude. Employees must be residents of Washington State.
CERTIFICATIONS AND LICENSES
None required.May be required to possess and maintain a valid Washington State Driver License and the ability to drive a city owned vehicle per established policies, procedures, and safety guidelines.PREFERRED QUALIFICATIONS
Public notary.Additional Information
KNOWLEDGE OF
Knowledge of clerical procedures and systems such as word processing, managing files and records, and other office procedures and ability to review, compile, and organize forms, documents, and related records for efficient processing and ready retrieval.Knowledge of principles and processes for providing high quality and efficient customer service.Knowledge of Microsoft Office Suite and applicable department / organization specific software and ability to learn and become skilled in the use of other specialized software and online meeting platforms as may be required.SKILLS AND ABILITIES
Ability to maintain a customer service orientation and positive image of the city to the public, especially diverse communities, courteous and professional approach to exchanging information, adhere to strict confidentiality requirements.Ability to communicate and understand information in English, both orally and in writing and to follow oral and written instructions and perform math calculations required for the work.Ability to strong attention to details, especially the ability to perform cashier duties and other mathematic computations accurately.Ability to use a responsive and flexible handling of work assignments and prioritize work to complete assignments accurately and timely.Ability to multi-task in a fast-paced environment while dealing with stressful situations and frequent interruptions.Ability to regularly attend work and arrive punctually for designated work schedule, including evening hours.Ability to work independently and problem solve.Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job, and that candidate may come from any background. The City will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set.
The City of Sammamish is an Equal Opportunity Employer. In compliance with United States Equal Employment Opportunity guidelines and the Americans with Disabilities Act, this organization provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
In addition to offering competitive salary, City of Sammamish is proud to offer a comprehensive benefits package designed to support the well-being of our employees. When you join our team, you'll enjoy these benefits :
Health and Wellness (eligibility appliesYour well-being is important to us. We provide affordable health insurance plans that include :Regence HealthFirst® 250 Medical Plan : Free preventive vistis; $250 deductible for individuals / $750 for families; 10% coinsurance for primary and specialist care with in-network providers; $3,000 out-of-pocket limit for individuals / $6,000 for families; affordable prescription drug coverage starting at $5 copay for generic meds and insulin costs are capped at just $35 per month; OR
Kaiser 200 Medical Plan : Free preventive visits $200 individual deductible / $400 family deductible; $2,500 out-of-pocket maximum per individual / $5,000 for families; no lifetime maximum on essential health benefits;10% coinsurance on most services after deductible; mental health, emergency services, and urgent care; access to advanced care at home for eligible conditionsDelta Dental plans inlcuding both comprehensive and orthodontic coverageVSP Vision coverage, providing annual WellVision Exams and hardware allowancesRetirement Savings (eligibility appliesWe believe in helping our employees build a secure financial future, in addition to offering a pension plan through DRS, we have two other retirement savings plans.Work-Life Balance (eligibility appliesWe understand the importance of work-life balance, in addition to 14 paid holidays, we also have remote work options for eligible positions, and paid time off to help you achieve a healthy balance between your professional and personal life.Professional Development (eligibility appliesWe invest in our employees' growth. Take advantage of our professional development opportunities, including training programs and tuition assistance.Employee Assistance Program (EAP) : We care about your mental and emotional well-being. Our EAP provides confidential counseling and support services to help you navigate life's challenges.
Salary : $26 - $35
