Capital Projects Officer

Job Summary

Under direction, is responsible for performing professional work as part of a project team preparing and disseminating information to citizens, businesses, and City officials on upcoming or current capital improvement projects. Working conditions are primarily in an office environment. Exercises no supervision.

Work Location
City Tower, 100 W. Houston Street, 15th Floor, San Antonio, TX 78205

Work Hours
7:45 a.m. - 4:30 p.m., Monday - Friday

Essential Job Functions

• Conducts research, gathers information, and maintains an efficient system of immediately available data.
• Serves as a liaison for citizens, businesses, and construction company representatives to inform and facilitate solutions to problems.
• Prepares and distributes flyers to citizens and businesses who will be impacted by project construction.
• Attends all project related meetings such as Pre-Bid Pre-Construction and design team meetings.
• Responds to citizen complaints and inquiries concerning capital projects.
• Facilitates the design and installation of project signs.
• Plans and prepares press releases and public service announcements.
• Visits construction sites on a regular basis to monitor project progress.
• Reviews contracts and construction schedules as they relate to phasing and the progress of the project.
• Prepares detailed written reports on regular basis.
• Compiles and maintains project information and data, including current project status and construction design.
• Researches and recommends solutions to project related problems that may cause citizen inconvenience.
• Plans, prepares, and conducts community meetings held during and after regular work hours.
• Provides easily accessible information for use by the City Manager, City Council, or other interested parties through the use of electronic data processing equipment.
• Performs related duties and fulfills responsibilities as required.

Job Requirements

• Bachelor's Degree from an accredited college or university.
• Three (3) years of capital projects or construction related experience.
• One (1) year of public engagement experience.
• Valid Class "C" Texas Driver's License.

• Customer service driven individual who thinks creatively to provide service to the public within the policy and budget constraints of the projects or organization.
• Proficiency in speaking publicly to large and small groups both in-person and through video conferencing tools (e.g. WebEx, Zoom).
• Capable of speaking in front of a camera and with a microphone in a poised and collected manner.
• Ability to take technical concepts and effectively communicate those concepts to a non-technical audience in group or one-on-one settings without using industry jargon.
• Experience working in a team environmental that promotes mutual accountability, fosters trust, and is committed to delivering projects to the client.
• Experience dealing with Homeowners, Businesses, Neighborhood Associations and the general public (i.e. the clients for City of San Antonio projects).
• Comfortable presenting information to high level management and political leadership.
• Knowledge of (or an ability to learn and understand) engineering and construction practices and methods.

• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

Knowledge, Skills, and Abilities

• Knowledge of public relations techniques and procedures.
• Knowledge of various mediums used to dispense information to the public.
• Knowledge of basic construction procedures, techniques, and terminology.
• Knowledge of basic engineering design.
• Knowledge of automated information system usage, including structuring of formats and input procedures.
• Ability to operate a computer keyboard and other basic office equipment.
• Ability to communicate clearly and effectively.
• Ability to plan, prepare, and conduct presentations to large and small groups.
• Ability to negotiate solutions to sensitive problems.
• Ability to establish and maintain effective working relationships with City staff and the general public.
• Ability to perform all the essential functions of the position, with or without accommodations.
• Ability to work primarily in an office environment.