Management Analyst - Case Management for Victims of Violence (Grant Funded)

Under general direction, is responsible for performing administrative professional work coordinating projects and activities between various divisions, departments, public agencies, and private sector representatives. Working conditions are primarily in an office environment. May exercise supervision over assigned staff.

This position is a "grant funded" position, therefore unclassified and has no disciplinary appeal rights to the Municipal Civil Service Commission. This position is likewise subject to at-will employment status and can be terminated at any time for any reason. 

The San Antonio Metro Health District (SAMHD) provides public health services to clients, which may include risk for exposure to and possible transmission of vaccine-preventable diseases. Employees in high-risk positions will be required to obtain relevant immunizations, per SAMHD Policy DM13.2.  Review and consideration will be given to requests for exemption from this policy.

The San Antonio Metro Health District (SAMHD) is committed to advancing health equity throughout the community and to creating a work environment in which all staff feel valued, respected, and accepted. Per SAMHD Policy DM15.1, all employees are expected to apply a health equity lens to programs, services, and decision making that directly impact the communities we serve.

Work Location
Eastside Education & Training Center, 4551 Dietrich Rd. (78219)

Work Hours
9:00 a.m. - 5:00 p.m., Monday - Friday

• Monitors and evaluates assigned programs and projects, sets deadlines, analyzes issues, and provides recommendations, including maintaining clients' records by reviewing case notes, logging events, and progress.
• Implements, monitors, and evaluates new programs, admits new clients by reviewing records and applications, and conducting orientations.
• Improves staff competence by providing educational resources.
• May assist in the preparation and monitoring of the annual budget.
• Monitors cases by verifying clients’ attendance, observing and evaluating treatments and responses, advocating for needed services and entitlements, obtaining additional resources, intervening in crises, and providing personal support.
• Prepares written reports and presentations on progress and results.
• Works to ensure coordination between divisions within the department.
• Organizes and prepares written summaries of program reports and action plans in a timely manner to include improving treatment results by studying, evaluating, and re-designing processes, implementing changes, rewriting policies, and procedures.
• Performs related duties and fulfills responsibilities as required.

• Bachelor's Degree from an accredited college or university with preferable coursework in Business, Public Administration, or a related field.

Preferred Qualifications

• Excellent computer skills with Microsoft Excel, PowerPoint, & Word.
• Excellent time management skills; organized and able to prioritize.
• Excellent interpersonal skills with colleagues, community leaders, policymakers, and others.
• Experience in individual care coordination for high risk populations.
• Previous experience with community organizations serving survivors of violence.
• Previous experience working with survivors of violence.
• Familiar with community service programs and case management techniques.
• Ability to write and speak Spanish.
• Ability to work in culturally diverse settings.
• Valid Class "C" Texas Driver's License.

Applicant Information

• If selected for this position, official transcripts, diplomas, certifications and licenses must be submitted at the time of processing.  Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months.  One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks.  If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.

• Knowledge of management study principles.
• Knowledge of computer software and hardware applications.
• Knowledge of budget and accounting principles.
• Knowledge of project management methods.
• Knowledge of training techniques.
• Knowledge of general statistical and quantitative methods.
• Ability to analyze and recommend solutions to management and organizational problems.
• Ability to assist in the preparation of budgets and accounting systems.
• Ability to operate a computer keyboard and other basic computer equipment.
• Ability to develop and implement innovations towards improving the department's operations and delivery of services.
• Ability to assess data processing needs and submit requests to the Information Technology Services Department.
• Ability to provide technical assistance and training to computer users.
• Ability to communicate clearly and effectively.
• Ability to develop, implement, and evaluate new programs.

Salary : $47,830 - $71,746