What are the responsibilities and job description for the Supervising Human Resources Analyst - Employee Relations Division position at City of San Bernardino, CA?
Why Join Team SB
Supervising Human Resources Analyst!
About the City:
As a future member of our team, you’ll be joining a city with deep roots, cultural diversity, and exciting momentum. Located in the heart of Southern California’s Inland Empire, San Bernardino is the county seat and largest city in San Bernardino County, home to more than 222,000 residents. Its rich history — shaped by Native American, Mexican, and Spanish influences — continues to inspire the city’s evolving identity. San Bernardino offers access to major transit corridors, natural beauty, and a wide range of housing and lifestyle options. It’s a place where public service careers are supported by a strong sense of community and purpose — and where motivated professionals can grow, contribute, and be part of something meaningful.
About the Position:
Are you a skilled communicator with a talent for building strong workplace relationships? The City of San Bernardino is seeking a Supervising Human Resources Analyst with a focus on Employee Relations to lead efforts that foster a positive, respectful, and productive work environment. If you're passionate about people and driven to make a meaningful impact, we want you on our team!
What You'll Be Doing Here
Ideal Candidate:
We're looking for someone who brings both people-savvy and HR know-how to the table. If you’re passionate about creating a fair, supportive workplace and thrive in a dynamic, fast-paced environment, this role is for you!
Exceptional interpersonal and communication skills – you can build trust, diffuse tension, and explain complex issues clearly
Strong emotional intelligence – you’re tuned in to workplace dynamics and know how to navigate sensitive conversations with empathy
Confident decision-maker – you're comfortable taking the lead and providing clear, consistent guidance
Detail-oriented and organized – because precision matters in employee relations
A natural collaborator – you work well across teams and departments, building bridges and fostering respect
High level of discretion – you handle confidential information with professionalism and care
Solid understanding of federal, state, and local employment laws and regulations
Proficiency in interpreting labor contracts, MOUs, and personnel policies
Skilled in handling grievances, disciplinary actions, and conflict resolution
Experience in public sector is highly desireable
Day in the Life Consists of:
No two days are exactly the same in this dynamic and people-focused role. Here’s a glimpse into what your day might look like:
Collaborate with managers and departments to provide guidance on workplace issues, helping ensure policies are applied fairly and consistently.Handle sensitive situations—from conflict resolution to workplace investigations—with professionalism, discretion, and empathy.
Facilitate conversations between employees, supervisors, or union representatives to foster understanding and find practical, respectful solutions.
Review and update policies to keep the City aligned with evolving labor laws, best practices, and organizational goals.
Support your team by mentoring staff, delegating work effectively, and modeling a proactive, service-oriented approach to HR.
Prepare and present reports on employee relations trends, case outcomes, and recommended improvements to HR leadership.
Lead training sessions for supervisors and employees on topics like respectful workplace practices, conflict resolution, and performance management.
Stay current by researching legislative changes, attending HR-related workshops or meetings, and bringing fresh insights to the team.
For more information on this position please click here to view the job description.
What You Need to Qualify
Education and Experience:
Equivalent to a Bachelor's Degree from an accredited college or university in Business, Public Administration, Human Resources, Psychology, or a closely related field; AND three (3) years of professional human resources experience in recruitment and selection, benefits, risk management, or employee relations; OR an equivalent combination of education, training, and experience.
Licenses, Certifications, and Equipment:
A valid State driver’s license is required.
Knowledge of –
- Advanced principles, practices, and techniques of public sector human resources management, and risk analysis.
- Basic labor relations principles and practices, including contract administration.
- Basic insurance understanding, California Workers' Compensation, and principles of claims administration.
- Applicable federal, state and local laws, regulations and City decisions.
- Research methods and data analysis techniques.
- Uses and operations of a computer and standard business software applications.
- Principles and practices of sound business communication; correct English usage, including spelling, punctuation, and grammar.
- Principles and practices of effective management and supervision.
- Customer service principles, practices, and etiquette.
- City human resources policies, Personnel Rules and department practices and procedures.
Skill in –
- Analyzing problems, evaluating alternatives, and making sound, appropriate recommendations.
- Exercising sound independent judgment and initiative within established guidelines.
- Understanding, interpreting, and explaining the application of policies, procedures, rules, and requirements pertaining to assigned areas of responsibility.
- Representing the department effectively in meetings with other departments and union representatives.
- Understanding and following written and oral instructions.
- Communicating effectively orally and in writing.
- Preparing clear, concise, and accurate reports, correspondence, and other written materials.
- Exercising tact and diplomacy in dealing with sensitive, complex, and confidential personnel issues and employee situations.
- Organizing and maintaining accurate and complete specialized files and records.
- Maintaining confidential information.
- Establishing and maintaining effective working relationships.
Physical Requirements and Work Environment: Employees work under typical office conditions, and the noise level is usually quiet. While performing the duties of this job, employees are regularly required to sit, walk, and stand; talk or hear, both in person and by telephone; use hands repetitively to manipulate, handle, feel, or operate standard office equipment, reach with hands and arms; and lift up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Recruitment Timeline
- Above dates may be subject to change based on department scheduling and availability.
How to Apply and What to Expect Next
Applications must be fully completed and clearly demonstrate that the minimum qualifications for the position are met. All information provided is subject to review, investigation, and verification. While resumes may be uploaded as supplemental documentation, they will not be accepted in place of a fully completed City application.
Following the initial screening, the most qualified candidates whose backgrounds best match the needs of the City will be invited to continue in the selection process. Meeting the minimum qualifications does not guarantee advancement. Candidates will remain under consideration until a final selection is made and an offer is accepted. The City of San Bernardino reserves the right to close the recruitment at any time and may determine that none of the applicants, including those who meet the minimum qualifications, are suitable for the position.
Successful candidates shall be required to:
- Pass a reference and background verification. References will not be contacted until mutual interest has been established.
- Degree verification
- Pass a pre-employment medical exam.
- Starting salary based on education and/or experience and internal equity.
E-Verify Participation
The City of San Bernardino participates in the E-Verify program. In compliance with federal law, all employers are required to verify the identity and employment eligibility of individuals hired to work in the United States.
For more information about E-Verify, please visit the U.S. Citizenship and Immigration Services website at www.uscis.gov
Disclaimers
The City of San Bernardino is an Equal Employment Opportunity Employer. The City follows a nepotism policy, which may impact hiring decisions if an applicant has relatives currently employed by the City.
This bulletin is intended for informational purposes only and does not constitute a contract, expressed or implied. Its contents may be modified or withdrawn without prior notice.
For questions regarding this recruitment, contact Human Resources at Candace Alba at Alba_ca@sbcity.org. Additional information is available at www.sbcity.org.
