Deputy Director of Technical Services (Police Department)

JOB TITLE: Deputy Director of Technical Services (Police Department)

AGENCY: City of San José

LOCATION: San José, CA

FILING DEADLINE: May 2, 2025

SALARY RANGE: $156,051.48 – $251,919.98 Annually

THE POSITION

The City of San José Police Department (SJPD) is seeking an experienced executive to serve as Deputy Director and lead the Bureau of Technical Services. Under the direction of the Assistant Chief of Police, the Deputy Director is responsible for developing and overseeing the Department’s strategic technology plan while managing Police Department support divisions, including the Systems Development Division (IT Division), Crime Analysis Unit, Body-Worn Camera Unit, BTS Technology Portfolio Manager, Interoperability Manager, and serving as the City-designated Working Committee board member for the Silicon Valley Regional Interoperability Association.

This position plays a pivotal role in ensuring that SJPD remains at the forefront of law enforcement technology, enhancing officer effectiveness, improving emergency response capabilities, and maintaining public trust. By integrating advanced technology solutions and data-driven decision-making, the Deputy Director directly contributes to the Department’s mission of protecting and serving the San José community with excellence and integrity.

As a key executive within the Police Department, the Deputy Director collaborates closely with the Chief, Assistant Chief, and Deputy Chiefs to lead a dynamic, progressive law enforcement agency. The Deputy Director must bring a balanced combination of law enforcement expertise, technical proficiency, and data analytical skills to drive operational effectiveness, officer safety, and community engagement through innovative technology solutions. This position oversees a staff of 48 with six direct reports and plays a crucial role in ensuring the Department’s IT infrastructure is resilient, secure, and aligned with the mission-critical needs of first responders.

THE IDEAL CANDIDATE

The ideal candidate will be an inspirational and engaged leader capable of advocating and ensuring the success of the Bureau of Technical Services. Excellent communication and interpersonal skills are necessary to build positive relationships and engage with several entities, such as the Silicon Valley Regional Interoperability Authority and the Urban Areas Security Initiative, as well as staff and City leadership. The successful candidate will work collaboratively with the other Deputy Chiefs to ensure the mission of the Department and vision of the Chief is accomplished.

The Deputy Director must be an exceptional and seasoned technology professional who can lead a dynamic and forward-thinking organization. A candidate with a comprehensive background in data analytics is sought. A leader in the IT field with strong management and communication skills is desired.

Key Attributes and Characteristics

• A broad balance of technical experience, strong data analytical and modeling skills, and knowledge in law enforcement practices.

• A deep understanding of various data structures and technology, and the commitment to provide excellent customer service.

• Recognizes the importance of new technology for the City and the Police Department and the ability to gain buy-in from all stakeholders.

• An aptitude and appetite for utilizing and leveraging technology to enhance customer service and improve operations.

• Demonstrated experience in implementing data analytic tools to help reduce high-frequency and geographically focused crimes.

• Experience researching, data mining implementing industry best practices, and demonstrated experience in deploying technology to leverage the talents of staff.

• Demonstrated success in records management, budget management, and public presentations.

• A conscientious, professional, and positive individual able to gain credibility and trust within an organization through mutual respect, effective communication, and listening skills.

• A proven track record and commitment to ensuring success given the challenges of budgetary and staffing deficits is preferred. A solid understanding of the municipal purchasing process is required.

• An engaged and inclusive, responsive to the needs of staff and the department and the sense of urgency required in a public safety environment.

THE COMMUNITY

Known as the “Capital of Silicon Valley,” the City of San José plays a vital economic and cultural role anchoring the world’s leading region of innovation. Encompassing approximately 181 square miles at the southern tip of the San Francisco Bay, San José is Northern California’s largest city and the 13th largest city in the nation. With nearly one million residents, San José is one of the most diverse large cities in the United States.

For more details about this opportunity, please visit the job brochure at: https://koffassociates.com/wp-content/uploads/2025/03/Rev1-San-Jose-PD-BTS-DD.pdf

To be considered, please submit a resume, cover letter, and five work related references (who will not be contacted in the early stages of the recruitment). Resumes should reflect years and months of positions held, as well as size of staff and budgets you have managed. Please submit your materials to: https://koffassociates.com/san-jose-dep-dir-technical-svcs/.

For additional information, please contact:

Frank Rojas

(510) 495-0448

Frank_Rojas@ajg.com

Website: https://koffassociates.com/