Analyst I/II - Human Resources Department

The Human Resources Department delivers innovative and timely human resources services and leadership to enable the City, its departments, and employees to provide world class municipal services to our diverse residents and visitors. For more information about Human Resources, please visit www.sanjoseca.gov/humanresources.

Salary Information

The salary ranges for the Analyst I/II classifications are:

·Analyst I: $89,849.76 - $109,200.00

·Analyst II: $98,039.76 - $119,159.04

All ranges include an approximate five percent (5%) ongoing non-pensionable pay. Actual salary shall be determined by the final candidate’s qualifications and experience.

Position and Duties

The Human Resources department is currently seeking to fill three (3) full-time Analyst vacancies in the Employment Division. Employment Analysts are responsible for recruiting qualified applicants by developing and administering valid selection processes and for conducting classification projects such as individual position studies, new job class development and class specification revision. 

Duties will include but are not limited to the following:

• Developing and administering valid recruitment process. 
• Providing strong customer service to applicants and hiring departments.
• Building effective relationships with all City Departments and other key stakeholders.
• Completing transactions for hires and promotions. 
• Benchmarking salary and minimum qualification data from labor market agencies. 
• Conducting desk audits for position reclassification studies.
• Gathering and analyzing data to review and update class specifications.

This is an exciting opportunity for individuals with a passion for human resources in the public sector. The position requires strong organizational skills and the ability to build effective working relationships with all City Departments and with other key stakeholders within the City of San Jose organizational structure and to represent the City to applicants, employees and residents. Attention to detail, a strong customer service perspective, and critical thinking skills are crucial. These positions require creative thinkers who are willing to develop and implement strategies to meet department needs.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment as an Analyst I/II, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

1. Education: Bachelor's Degree from an accredited college or university.

2. Experience: 

• Analyst I: none.
• Analyst II: Two (2) years of responsible professional staff analytic or administrative experience conducting studies, organizing and analyzing data, and preparing reports, recommendations, or conclusions for a functional area in budget, finance, grant administration, organizational analysis, general administration, or human resources.

3. Acceptable Substitutions: Additional years of experience in a position comparable to the Staff Specialist with the City of San José in areas such as budget, finance, grant administration, organizational analysis, general administration or human resources may be substituted for the education requirement on a year for year basis

Competencies

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.

Job Expertise - demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.

Analytical Thinking - approaches a situation or problem by defining the problem or issue.

Communication Skills - effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts.

Computer Skills - experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel.

Customer Service - demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.

Multi-Tasking - can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s).

Meeting Ethical Standards - When confronted with ethical dilemmas, acts in a way that reflects relevant law, policy and procedures, agency values, and personal values.

Teamwork & Interpersonal Skills - demonstrates a positive attitude and flexibility along with the ability to develop effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Selection Process

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the job specific questions. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.

You will be prompted to answer the following job-specific questions during the online application process. Please note that there is a 4,000-character limit, including spaces, for each text response.

You must answer all questions to be considered or your application will be deemed incomplete and withheld from further consideration.

If you have questions about the duties of these positions, the selection or hiring processes, please contact Anthony Vu at Anthony1.Vu@sanjoseca.gov. 

Salary : $89,850 - $119,159