What are the responsibilities and job description for the Event Services Representative (Recreation Leader- Part Time Unbenefited) position at City of San Jose?
The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect, and Celebration. The City's Public Works Department is seeking an individual whose values align with the values of the City's employees.
The Department of Public Worksis responsible for delivering capital improvement projects for a wide variety of City facilities and infrastructure, maintaining City facilities and fleet assets, facilitating, and regulating development activities, and providing animal care and services. The Department is committed to high-quality service, partnering with the community, and providing an excellent environment in which to work.
The total hourly range for this classification is $20.76- $25.26/hour.
The Public Works Department is recruiting to fill several Event Services Representative (Recreation Leader – Part Time Unbenefited) positions to support the coordination of events occurring at City Hall. The ideal candidates will possess a high level of professionalism, excellent customer service skills, and a strong work ethic. The position requires excellent judgment, initiative, independence, integrity, organizational skills, flexibility, and written and verbal communication skills.
Event Services Representatives assist in monitoring and providing customer/client support for special events. Event Services Representatives may be required to provide technical assistance and set up of equipment on day of event, assist in resolving customer issues and complaints, and respond to emergency situations during events. The on-site Event Services Representative coordinates with event staff such as ushers, ticket takers, security, crowd control, outside contractors, and performs facility safety checks which may include enforcing Safety and Fire Marshall Regulations.
Due to the nature of the job responsibilities, Event Services Representatives must be able to:
Work extended/irregular hours including nights, weekends, and holidays, as needed.
Stand and/or walk for extended periods of time.
Lift and carry items weighing between 25 and 50 pounds on an as needed basis.
Comprehend verbal and written instructions.
Prepare event reports.
A post-offer pre-employment TB test may be conducted by City of San José Employee Health Services.
This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
Education: Completion of high school or equivalent (General Education Development [GED] Test or California Proficiency Certificate).
Experience: None
Acceptable Substitution: None
Required Licensing
A valid First Aid certificate is required and must be maintained. Must provide proof of a valid certificate or will need to obtain a certificate within one (1) year of hire. This requirement does not apply to seasonal hires.
A valid CPR certificate is required and must be maintained. Must provide proof of a valid certificate or will need to obtain a certificate within six (6) months of hire. This requirement does not apply to seasonal hires.
Necessary Special Qualification: Those applicants in their last semester of high school are permitted to apply but will be required to provide proof of graduation prior to obtaining a work assignment.
The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:
Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.
Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts.
Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel.
Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.
Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.
Initiative - Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance.
Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.
Selection Process:
The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.
If you have questions about the duties of these positions, the selection or hiring processes, please contact Maritza Garcia at maritza.garcia@sanjoseca.gov.
Salary : $21 - $25
