WIC Clerk/Breastfeeding Peer Counselor - New Braunfels

1.  Conducts various clerical support tasks:
   • Answers multi-line phones to assist callers and provide information.
   • Schedules and coordinates WIC appointments.
   • Processes and maintains program records, files, and documentation; copies, faxes, and files documents; updates/ maintains client records.
   • Performs data entry; generates reports.
2.   Provides customer service and assistance to program participants and applicants:
   • Gathers applicant information; verifies income; calculates eligibility for program services.
   • Issues and explains benefits to participants.
   • Coordinates and provides service referrals as necessary.
   • Orders supplies; monitors and tracks supply inventory.
3. Coordinates and provides breastfeeding counseling:
   • Sends letters of introduction to pregnant and/or breastfeeding women.
   • Educates and assists breastfeeding women with proper breastfeeding techniques and resolves breastfeeding complications.
   • Issues, fits, and instructs clients in the use of breast pumps and other aids.
   • Provides instruction and encouragement to pregnant and breastfeeding participants
   • Teaches breastfeeding classes to pregnant and breastfeeding participants.
   • Refers complex issues to qualified lactation professionals.
4. Maintains WIC facility to ensure a clean, safe, and sanitary environment:
   • Participates in cleaning restrooms, kitchen/break area, furniture, doors, windows, floors and equipment.
   • Removes trash to the proper disposal receptacle.
   • Re-stocks supplies such as tissue, towels, soap and hand sanitizer.
   • Reports facility issues to supervisor.
5. Miscellaneous:
   • Participates in community outreach activities as required.
   • Obtains participant anthropometric measurements and/or blood samples as assigned.
   • Teaches nutrition education classes as assigned.
   • Performs other duties as assigned.

• This position works under general supervision.

• High School Diploma or equivalent is required.
• Six (6) months related experience is required.
• Can be trained to be a paraprofessional.
• Have successfully breastfed or expressed breast milk for at least one baby.
• Have the ability to work outside of regular clinic hours and outside of the WIC clinic.
• Must possess a valid Texas Driver's License with an acceptable driving record.
• Proof of required immunizations or obtain upon employment.
• Regular attendance is an essential function of the job.
• Proficiency in Microsoft Office Suite, ie Outlook, Word, Excel preferred.
• Bilingual (English/Spanish) is preferred.

• Must be able to read, process, and prepare program records and documentation.
• Effective verbal and written communication skills are required; must be able to maintain positive working relationships with program personnel, outside agencies, program participants, and the general public.
• Attends meetings as required or directed.
• Runs reports and prepares documents as directed.
• Must be self-motivated.
• Primary duty station is in New Braunfels, Texas. Travel to alternate WIC sites may be required.
   

Salary : $18 - $24