Public Safety Dispatcher - Lateral

Salary : See Position Description

Location : Santa Barbara, CA

Job Type : Full-time Classified

Job Number : 2025-006-2911-PD-EU

Department : Police

Opening Date : 01 / 28 / 2025

Closing Date : Continuous

DESCRIPTION

75,241 - $82,952 Annually

Additional $220 to $310 / month for EMD

• Certification)

The Hiring Bonus has been discontinued until further notice, effective April 1, 2020

CAREER PATH : Public Safety Dispatcher III, Supervisor

INCENTIVES :

110 to $222 / mo Bilingual Pay

863 / yr Uniform Allowance

1,000 / yr Tuition Reimbursement

City Paid Medical, Dental & Vision

City Paid Life Insurance $50,000

PERS Retirement 2.7% @ 55 & EPMC

Advance vacation or sick leave accrual

4 / 10 Work Schedule, 3 Days Off Per Week

Flexible Medical And Dependent Care Plans

Deferred Compensation Plans

City Paid Vacation, Holiday, And Sick Leave

City Paid Retiree Medical Contribution

City Paid Formal Training

EMD (5%)

Under supervision, journey level incumbents answer and process all incoming emergency and non-emergency requests for police, fire and medical assistance. Evaluate the information and create a CAD system incident, or provide information to the caller or transfer the call to the proper emergency provider. Operate a Computer Aided Dispatch (CAD) system, video display terminals, and associated equipment. Monitor and maintain status of assigned public safety personnel and equipment; initiate fire equipment move-ups to ensure adequate citywide fire protection. Determine nature, priority and disposition of calls. Inquire, interpret, verify receive and disseminate information from law enforcement computer networks relating to wanted persons, stolen property, vehicle registration. Analyze situations accurately and take effective action to help assure officer safety. Provide basic first aid and pre-arrival instructions during medical emergencies following the established Emergency Medical Dispatch

The Combined Communications Center is a 24-hour facility located at the Police Department. Incumbents must be available to work weekends, holidays, call back, standby, and rotating shifts. The current shifts are : Day Shift 6 : 00 a.m. to 4 : 30 p.m.; Evening Shift 4 : 00 p.m. to 2 : 30 a.m.; and Night Shift 7 : 30 p.m. to 6 : 00 a.m. Shifts are rotated every 6 months.

For applicants who would like to participate in the Police Department Dispatcher observation tour call the Communication Center Shift Supervisor at (805) 882-8900.

EMPLOYMENT STANDARDS

Ability to : Follow oral and written instructions; learn police and fire radio operations and procedures, local streets, police beats, fire districts, the classifications of crimes and recognition of common police and fire codes in order to obtain information from the public, initiate a response, and accurately record information; remember instructions and information; clearly and tactfully communicate factual information to citizens; question callers while simultaneously typing information into a computer terminal. Establish and maintain cooperative working relations with those contacted in the course of work.

Skill in : Operating a computer terminal; listening and speaking clearly and responding quickly and accurately to emergency and routine requests for assistance.

Desirable Qualifications : One year experience / training as an emergency communications operator, dispatcher or similar position requiring knowledge of emergency medical or public safety operations; coursework in criminal justice or communications; completion of POST 120 hour Basic Dispatcher Course, Medical Priority EMD Certification, and CPR / First-Aid Certification; prior computer-aided dispatch (CAD) experience, and Spanish-speaking skills.

SELECTION PROCESS

THE SELECTION PROCESS MAY CONSIST OF :

Department Background Interview

Background Investigation

Polygraph

Psychological Evaluation

Medical Examination and Controlled Substances Screening

Candidates must successfully complete each phase of the selection process in order to be scheduled for subsequent phases.

ADDITIONAL INFORMATION

CITY APPLICATION ACCEPTED ON A CONTINUOUS BASIS.

The City of Santa Barbara is an Equal Opportunity Employer - and we encourage all persons to apply.

Equal Employment Opportunity (EEO)

The City of Santa Barbara is committed to creating a diverse environment and is proud to be an EEO employer. All qualified applicants will receive consideration for employment without regard to race, sex, or other factors. We believe in fostering an inclusive work environment where employees feel valued, respected and empowered.

THE SALARY RANGE consists of five steps, each representing an increase of approximately five percent. STEP INCREASES , through the top salary step, are tied to job performance with annual performance reviews. Employees receive annual performance reviews.

THE FOLLOWING BENEFITS may vary and are subject to collective bargaining :

Note : Part-time employees receive pro-rated benefits, e.g., 50%, 60%, etc.

Sworn employees - PERS Police Safety Formula : " Classic " members : 3% @ 50; employee contributes 9% of salary. " New " members : 2.7% @ 57; employee contributes 14.50% of salary. The City does not participate in Social Security.

Sworn : $75,000

I have at least one year experience / training as an emergency communications operator, dispatcher or similar position requiring knowledge of emergency medical or public safety operations

I have completed the POST 120 hour Basic Dispatcher Course

I am EMD certified

Have you ever been convicted of a crime, including a plea of guilty or no contest, which resulted in a criminal conviction? (Note : Do not include a conviction that has been judicially ordered sealed; expunged.)Also, pursuant to California Labor Code Section 432.8, exclude any misdemeanor convictions for marijuana-related offenses more than two years old; notwithstanding any of the preceding, you should not disclose convictions that are over two years old as of the date that you complete this application for violation of Health & Safety Code Section 11357, 11360, 11364, 11365, or 11550, as those statues related to marijuana prior to January 1, 1976 or a statutory predecessor to those statues.

If Yes, briefly describe for each conviction :

a) Type of conviction (felony or misdemeanor)

b) Nature of the crime

c) Date of conviction

d) Place of conviction

e) Case number

f) Legal disposition of the case

The City will not deny employment to any applicant solely because the person has been convicted of a crime. The City, however, may consider the nature, date, and circumstances of the offense as well as whether the offense is relevant to the duties of the position.

Completing this supplemental questionnaire is required as part of the recruitment process for employment. Applicants shall be rejected if he or she has made any false statement of any material fact, or practiced any deception or fraud on this supplemental questionnaire.

ACKNOWLEDGEMENT OF APPLICANT STANDARDS / REASONS FOR REJECTION

According to State and Federal laws and the City of Santa Barbara Municipal Code, the following list identifies some of the more common potential reasons for rejection for the position of Public Safety Dispatcher I. It is designed to assist you in understanding and assessing requirements for the position. If you have any questions, you may call the Human Resources Office at (805) 564-5316. POTENTIAL REASONS FOR REJECTION :

ACKNOWLEDGEMENT I understand that as part of the qualifying process for Public Safety Dispatcher I, I will have a polygraph examination, psychological evaluation, a thorough background investigation and a medical examination including controlled substances screening. I will also be required to complete a detailed personal history form. Any falsification of information or failure to meet the standards listed above will result in my disqualification.

Were you referred to this position by a City of Santa Barbara Employee?

If you answered "yes" to #7 above, please enter the name of the employee.

Required Question

Salary : $220 - $310