Police Records Specialist II

To be considered for this position: Submit a 1) Complete online City application, 2) Upload a valid Typing Certificate (certifying the ability to type at a net rate of 30 words per minute) by 4:00 p.m., Friday, February 9, 2024. 

 

*Typing Certificate Guidelines: https://www.santaclaraca.gov/Home/ShowDocument?id=346

 

 

The Department: 

The men and women of the Santa Clara Police Department take tremendous pride in providing the community with outstanding service through the "Santa Clara Way" of service.  In partnership with the citizens, the team provides law enforcement services with professional and dedicated staff. The team will always identify and resolve problems utilizing all available resources and perform services professionally and with a high level of integrity. To learn more visit our website.   

 

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.   ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. 

 

The annual salary range for this position is $92,920.08 - $118,460.28.   This position will be filled at or near the bottom of the salary range.


Duties may include, but are not limited to, the following:
 
Under general supervision: 
• Performs complex specialized recordkeeping and tasks related to police functions by using automated and manual systems 
• Completes and types/transcribes a variety of material such as written or dictated reports, arrest reports and/or fingerprint cards, and correspondence from recorded information, rough drafts, marginal notes, or verbal instructions
• Checks, indexes, updates, routes, and files reports, correspondence, records, and citations
• Answers inquiries and complaints from the public at the counter and by telephone, providing and obtaining information in accordance with prescribed policies and regulations, and obtains pertinent information regarding complaints in accordance with prescribed policies and regulations
• Operates two-way police radio, computer terminals, and other standard office equipment such as telephone, typewriter, dictation machine, copy machine, and calculator
• Using radio, computer terminal, and other appropriate equipment, provides officers in the field with information on individuals and vehicles and sends, receives, and updates information on the status of warrants
• Accepts bail, keeps records
• Takes police reports over the telephone and at the front counter 
• May interact with distressed prisoners and young children
• May be required to perform pat searches, or strip searches on rare occasions, on persons of the same gender in custody
• Assist in the booking process or accompany officer in the transportation of prisoners to county jail or juveniles to a detention facility or home
• Testifies in court as required
• Uses interpersonal skills in dealing with irate persons and emergency situations
• May be required to perform the duties of a Police Records Specialist I
• Performs other related duties as assigned


EDUCATION AND EXPERIENCE

Minimum Education Requirements: 

Graduation from high school or its equivalent.

 

Minimum Experience Requirements: 

Two years of clerical and typing experience.

 

Possible Substitutions:
• College education with special emphasis in police administration or related fields may be substituted for the required work experience on a year-for-year basis.

LICENSES AND CERTIFICATIONS
• Possession of a valid California Class C driver's license is required at the time of appointment and for duration of employment
• Successful completion of a P.O.S.T. certified Police Records Clerk Course or ability to obtain same within one year of employment

OTHER REQUIREMENTS
• Incumbents of this class are assigned to work day, swing and graveyard shifts, including weekends and holidays
• Incumbents are also required to work overtime hours as assigned
• Incumbents are expected to become proficient in the use of self-defense, Basic First Aid, and Cardiopulmonary Resuscitation (CPR)
• Incumbents will be required to satisfactorily complete and pass biennial telecommunications training/testing as mandated by the California Department of Justice and the Federal Bureau of Investigation (National Crime Information Center) and any local or county automated systems training programs
• All candidates will be required to pass a City background investigation, which will include fingerprinting and may include polygraph and/or psychological testing
• Must be able to perform all of the essential functions of the job assignment.

Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment.

 

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.  

  

PERMANENT CITY EMPLOYEES PREFERENCE POINTS: Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to their final score.

Knowledge of: 
• Office methods and machines including, but not limited to, personal computers; business English; spelling; and arithmetic 

Ability to: 
• Communicate clearly and effectively in English in person, over the telephone, and over the two-way police radio, enunciating clearly and distinctly
• Communicate clearly and effectively in writing by using correct English grammar, spelling, and punctuation
• Perform clerical work including filing, both rapidly and accurately
• Handle multiple priorities, organize workload, and meet strict deadlines
• Work in a team-based environment and achieve common goals
• Establish and maintain tactful, courteous, and effective working relationships with those contacted in the course of work, including the general public
• Understand and carry out written and oral instructions
• Control prisoners 
• Learn standard police broadcasting codes and procedures and the operation of radio receiving and transmitting equipment 
• Type 30 net words a minute from clear copy

Additional Information: 

You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Complete online City application and 2) a valid Typing Certificate (certifying the ability to type at a net rate of 30 words per minute) by 4:00 p.m., Friday, February 9, 2024. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. 

 

*Typing Certificate Guidelines: https://www.santaclaraca.gov/Home/ShowDocument?id=346

 

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov. 

Salary : $92,920 - $118,460