Staff Aide I

The Department: 

The Housing & Community Services Division works to expand and preserve affordable housing through programs such as multi-family developments, inclusionary housing, and Below Market Purchase assistance. The division manages housing assets, provides development loans, enforces the Affordable Housing Ordinance, ensures compliance, and connects residents to affordable housing resources. It also administers federal and state grants to support capital improvements, fund public services for low-income residents, and address homelessness.

City Manager's Office

The City Manager's Office is responsible for providing strategic direction and support to all City departments for day-today operations and planning, as well as support to the City Council with its policy making. In this capacity, the City Manager's Office resolves complex administrative matters, performs City-wide policy analysis, directs city-wide emergency preparedness efforts; drives strategic planning and organizational development; oversees employee relations; directs the preparation of the budget in conformance with the Council's approved priorities and Budget Principles; and advises the Council of the City’s financial outlook. In addition, the City Manager's Office has direct responsibility for economic development, community outreach and engagement, property and contract management, special projects, and legislative research and advocacy.

The Position: 

The Staff Aide I position in the Housing & Community Services Division provides office administrative and program support, serving as a point of contact for public inquiries and connecting residents to affordable housing resources. Key duties include reviewing, formatting and submitting staff reports to the Clerk’s office, posting City Council meeting follow ups, processing Public Records Act requests, acting as a liaison to the City Clerk’s Office, managing contracts and document retention, timekeeping, and supporting purchasing, accounts payable, billing, and cashiering deposits. The role also assists with researching, planning community outreach events, tracking performance measures, updating division webpages and social media, and helping to onboard new staff. Additional duties may be assigned as needed. Strong organizational skills and attention to detail are essential. Bilingual Spanish proficiency is preferred but not required, and experience with Microsoft Excel and Word is also preferred.

City Manager's Office

The Staff Aide I position in the City Manager’s Office (CMO) will provide paraprofessional administrative support using advanced clerical skills and frequent use of judgment and interpretive ability related to research, data collection, analysis, report writing, and follow-up on items such as citizen concerns. In addition, the Staff Aide I provides administrative assistance to members of the CMO executive team in calendar management, meeting support, and other related tasks, as well as assist with coordination of Public Records Act requests and records management.

Additional Information: 

Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and 2) Resume. Incomplete applications will not be considered.

Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. Applications must be submitted by the filing deadline of April 29, 2025 at 4:00 PM. 

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT.MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. 

The annual salary range for this position is $91,167.24 - $116,173.44.  This position may be filled at or near the minimum of the salary range. 

EDUCATION AND EXPERIENCE

Minimum Education Requirements: 

Completion of 30 semester units of college or university work in the areas of Business Administration, Public Administration, or a related field. 

Minimum Experience Requirements: 

• One year of progressively responsible investigation, coordination or technical report writing experience; or
• Two years of advanced administrative experience including frequent public contact. 

Acceptable Substitution: 

Additional qualifying experience may be substituted on a basis of one year of experience equals 30 semester units of the required education. 

License/Certifications: 

Possession of a valid California Class C driver's license may be required at time of appointment.

Desirable Qualifications: 

Experience working with Windows based word processing, spreadsheet, database and/or desktop publishing is desirable.

Other Requirements:  

• As a condition of employment, incumbents will be required to be fingerprinted
• Must be able to perform all of the essential functions of the job assignment

Follow this link to view the entire Class Specification, which includes more information on Typical Duties and Knowledge, Skills, and Abilities.

Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview may be required prior to appointment.

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. 

VETERAN’S PREFERENCE POINTS: This position qualifies for Veteran’s Preference Points.  Applicants who have separated from service (Active Duty Status) must submit proof of honorable discharge (Form DD214) with their application at time of filing or will be ineligible to have points added to their final score.

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov. 

Salary : $91,167 - $116,173